How easy is it to get a hold of customer service at Gixen?

Question

J D. · Accepted Answer

I have not needed to reach Customer Service.

Their online help is pretty good.

Just read.

Dan H. · Answer

SUPER easy. Mario the owner/operator communicates directly with users in plain English. Unheard of in this space. He is the best.

Amos S. · Answer

The site owner is very responsive. I don't remember what I needed from him but I remember that he got back to me within one or two business days.

They also communicate very well even about problems I wasn't aware of.

Roger K. · Answer

Very easy. Mario's communication is second to none, he replies to queries super fast and keeps subscribers fully up to date with any new developments.

Paul B. · Answer

Very easy, but not usually required. Mario quickly mitigates and site issues and is proactive with external issues

Gene P. · Answer

Extremely easy. Fast response from customer service.

Allison C. · Answer

Response is immediate, although customer service is almost never required.

Julian S. · Answer

Very easy. No problems at all in getting help when it's needed.

William M. · Answer

It is very easy. Mario, the site developer, is highly responsive.

John G. · Answer

The one time I can recall contacting Gixen, about a log-in issue, I received a helpful reply in very short order. Only one time because Gixen's service has always been smooth and trouble-free.

Gixen
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