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Vanilla gift
Questions & Answers

439 reviews

Here’s what buyers have asked with answers from Vanilla gift staff and previous consumers.

3
questions answered
0%
answered within 1 day
Question:

Trying to check my balance and it keeps saying system error

Answer:
Same here. Called in and they said it was locked for my protection against a fraudulent merchant, which makes no sense since I just opened it myself and used it at a trusted store. Call in and they can re-issue a new card, though that will take several weeks to arrive
By jared d., over a year old
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Question:

I mistakenly scratched my pin how can I get it back

Question:

WANT TO BUY EBIKE FROM HIPEAKS, CUST SRV D=SAYS BLOCKED, INTERNATIONAL, LOCATED IN CALIFORNIA, NOTHING THE CAN DO, HOW DO I BUY EBIKE.

Question:

RESTRICTIONS ON USE

Question:

Why are both of My cards locked?

Question:

Hello I've been trying to call someone about my card for 4 days now and can't get anyone. I have a fraudulent charge on my card and need help

Question:

I purchased a $50 vanilla gift card on 12-22-22. I gave it to my granddaughter on 12-25-22. Who do I contact about her card having a 43.00 balance?

Answer:
I would say the fraud dept but I had no luck when I opened a fraud case with them. Good luck!
By Deborah C., 11 months ago
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Question:

I have a issued with my gift card I cant used

Question:

Someone asked me asked me to someone asked mes a Vanilla gift card

Question:

So how long has this company been stealing folks money under a fraudulent fraud claim from this company

Answer:
A very long time. First time I ever got the card and never again. Sickening.
By Jess C., over a year old
See another answer (1)

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