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Always Fits Reviews Summary
Always Fits has a rating of 3.6 stars from 75 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Always Fits most frequently mention and customer service. Always Fits ranks 66th among Gifts sites.
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I ordered Valentine's Day cards on February 6th. Estimated shipping time 3-5 days, no problem. By Valentine's Day, they still hadn't arrived, so I had to scramble and buy my wife whatever leftover bad cards remained in the scraps at a nearby store at 4pm on Valentines Day. (BTW, I bought my kids' cards from a different vendor (PaperSource) on the same day as AlwaysFits, and the Paper Source cards arrived on Feb.10). Mistakes happen, but the reason for the one-star review is customer service. They won't refund my order. They replied, after two emails, that "sometimes orders arrive a bit later than expected," And if it didn't arrive by several days AFTER valentines day, they would "Look into this further". The order never came, and I never heard further from them. Don't use this company.
EDIT: On Feb.21, after my fourth attempt and a few one-star reviews, they refunded the order - "because it didn't arrive by 2/17" - repeating their "sometimes packages arrive later than expected" policy. Bottom line - 99% of companies would automatically refund a missed holiday order that had been guaranteed to arrive before the holiday.
Promo code sent wasn't able to be applied but they honored it for me anyway. The package was delivered very fast! Nice quality of all items.
Promo code sent wasn't able to be applied
CANT USE MORE THAN ONE DISCOUNT. SUCKS AND SHIPPING IS EXPENSIVE
****they made it right! What fantastic customer service and FAST!
CANT USE MORE THAN ONE DISCOUNT. SUCKS AND SHIPPING IS EXPENSIVE
Fast shipping. Great customer service. Would highly recommend.
Signed up for email list and didn't get discount at checkout
UPDATE: They gave me my promised discount.
YOU promised a 10% discount on my first order. The email I received mentioned the discount but never told me how to claim it. Poor and deceiving customer sales tactic. Not happy.
You promised a 10% discount on my first order. The email I received mentioned the discount but never told me how to claim it. Poor and deceiving customer sales tactic. Not happy.
Always Fits has the coolest items. I love the movie or TV character references.
I never got to use my WELCOME discount. It wouldn't let me use it on my first order or this one. :(
I mean, it was ok. I clicked on an as on Facebook to get a novelty item that amused me in the moment (I may or may not have ADHD) and my phone auto filled the form. Functioned as intended.
I was supposed to get 10% off and did not.
Was resolved In a very short time.
Hi Carol,
Thank you for bringing this to our attention. I'm so sorry to hear you had trouble at checkout. We've since issued you a refund for 10% to reflect the PUMPKIN coupon code. Please feel free to contact us at info@alwaysfits.com if you need further assistance. Thanks so much for ordering with us!
The funny socks I ordered arrived super fast. Thank you!
Easy to order, product came as shown on website in just a few days! Will definitely order from them again! Thank you!
Got my package in good time and the products were as described.
It was easy to order from the website. I was given updates for the order and shipping. Arrived on time. I'm happy.
Love ordering all my fun gifts from Always Fits! They have the cutest stuff!
Quick shipping and friendly service. The product selection is great!
Love the selection... lots more since the last time I was shopping!
This site is great and the products are as advertised. Great for gifts!
This was a gift for my sister's birthday- the product arrived quickly and was high quality. She loved it!
I love your website, it's perfect for shopping for that friend or relative that has everything already. An easy site layout and ordering format make shopping fun.
More variety of cards and drop down selections for what type of cards
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Joseph,
Thank you so much for your order! If you have a moment, we'd love to hear any feedback on how we could improve your shopping experience. We always aim for 5 stars whenever possible! Feel free to reach out to us at info@alwaysfits.com at any time. Thanks again!