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Chestnut Five
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Chestnut FiveReviews 42

1.1
chestnutfive.com

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Chestnut Five Reviews Summary

Chestnut Five has a rating of 1.1 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Chestnut Five ranks 622nd among Pets sites.

service
2
value
2
shipping
2
returns
1
quality
2

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Illinois
1 review
9 helpful votes
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Never recd product
October 8, 2020

My daughter ordered 2 anti gravity chairs 6 months ago. Emailed and no response. Never received product. I wish there was a way Facebook ads could be red flagged and then not allowed to scam us. This is disgusting.

Date of experience: October 8, 2020
Australia
1 review
0 helpful votes
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I ordered a product in June and I still have not received it. When I contacted them, they told me to contact the delivery service myself. The delivery service told me they have not had shipping updates for the product for over 30 days so to contact the seller to rectify the issue. I've emailed them several times since and they refuse to even respond to my emails. This company is not professional and don't guarantee delivery. As soon as the item is sent it is your responsibility to ensure it arrives at your address. If you have any issues they will not be there to assist you. They won't even bother to respond to you!

Date of experience: October 2, 2020
Indonesia
1 review
1 helpful vote
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My order was approved on 6 of march 2020, never arrived, I asked the customer service it got answered after several attempts with an apology and they intended to reship my order, after that email there is no more response and the product never arrived and there is no tracking code send to me.

Date of experience: October 1, 2020
Pennsylvania
1 review
0 helpful votes
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RUN from this company!
September 22, 2020

I ordered 3 desert makers... was sent colors I didn't order, missing all 3 US adapter plugs, and one smashed box/damaged item. I filed a dispute and was told over 2 1/2 months ago they would replace the damaged item and send the adapters... haven't even received shipping info yet so time to file an FBI internet fraud complaint against them!

Date of experience: September 22, 2020
South Africa
1 review
9 helpful votes
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I have ordered bra's in March 2020, I have sent numerous emails and the customer care centre ignore me flat. This is daylight robbery. I took money from other people and now I look like the criminal.DON'T EVER ORDER FROM CHESTNUT5... they are quick to take your money but never deliver I have sent them a mail to change the delivery address which they confirmed they did. And thereafter no reply again accept promotional mails

Date of experience: August 23, 2020
Missouri
2 reviews
9 helpful votes
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Worst bait and switch ever. I ordered a pair of jeans back in mid April 2020 and they refused to refund my money or answer my emails because I never received them. Here it is August 2020, I finally got this piece of colored, silky, stretch material that would fit a 5 year old- nowhere near the color, texture or type of jeans I saw in the pic and ordered. Utterly ridiculous

Date of experience: August 4, 2020
Canada
1 review
0 helpful votes
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Liars!
July 24, 2020

Typical switch and bait! I received "tights with denim design drawn on" definitely not what they advertised!

Date of experience: July 24, 2020
Pennsylvania
2 reviews
0 helpful votes
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I ordered 2 EcoWatt Energy Saving Devices after reading about a product like it in a home magazine. The order was place on 4/20/2020 & with COVID delays, I thought okay, it will get here eventually. I did reach out to their customer service via email on 6/29/20, but have not received a response. I tracked their shipping to a facility in the US, and it says that the USPS is waiting on the originating post to dispatch this mail piece. I paid through PayPal and the merchant name is She Swish Limited, and the debit shows She Swish was paid but the support email is *******@smileyhomey... so many names to follow! And no response has been received yet. I am guessing that many people are finding themselves in the same situation. Fortunately, I spent only $33.94 on this order. But what a scam!

Date of experience: July 23, 2020
Spain
1 review
0 helpful votes
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Lo peor de lo peor
July 22, 2020

Pesimos, se rien de los compradores, no contestan, no envían, no devuelven el dinero, les deseo lo peor

Date of experience: July 22, 2020
Idaho
1 review
12 helpful votes
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Horrible
July 14, 2020

A one star rating is far too generous for this disgusting company stealing people's money. Their online ads and photos look NOTHING like what you get in the mail. They're sending paper thin crappy leggings with a picture of jeans stamped on them! I've never received anything so ridiculous in the mail before. I wouldn't be caught dead wearing this trash. To make it worse they flat out refused to give me a refund despite my obvious dissatisfaction with their "product". Terrible quality, terrible customer service, and flat out liars.

Date of experience: July 14, 2020
Colorado
1 review
1 helpful vote
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Disgusted
July 11, 2020

My review on Chestnut Five is to Never and I mean Never order from this company! I made an order in March 2020 and it is now July and I still don't have my order, even after many attempts to contact them I got nothing but a run around! So safe yourself some grief and bypass this company!

Date of experience: July 10, 2020
Connecticut
1 review
0 helpful votes
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Total Scam
July 7, 2020

I never received my order. Reported them to my credit card company and am going to report them to Federal Trade Commission. Refuses to answer e-mails and no phone number to contact them. Nothing but a scam.

Date of experience: July 7, 2020
Maine
2 reviews
13 helpful votes
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Scam
July 2, 2020

I ordered a paint roller kit a couple months ago it took well over a month probably six to eight weeks to come. Unfortunately the paint job was completed when I got the paint roller kit I didn't even open the package I sent it right back it has been a month now and I haven't heard a word when I look for contact information this site is closed down who do I get the whole of to get my money back does anybody have any information on who I can get a hold of

Date of experience: July 2, 2020
GB
1 review
0 helpful votes
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Scammers
July 1, 2020

Never recieved the product. I orderd jeans in may and were now in July, am still waiting. Should have read the reviews before purchase

Date of experience: July 1, 2020
Michigan
1 review
1 helpful vote
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It took 2 months to received crappy and cheap product. False advertising for sure. Jeans are actually tights. I Save yourself time and money and avoid this company for sure. They suck. Don't order. I can't believe Facebook lets them advertise on there because they censure false info. This company does not deserve even a single star.

Date of experience: June 27, 2020
Chile
1 review
0 helpful votes
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Please, Don't ever buy from this website, it's a scam...!...!...!...!

Date of experience: June 26, 2020
GB
1 review
14 helpful votes
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Robbery
June 24, 2020

So where do i start! I ordered a pair of 'jeans' from here which were roughly £20. After months of waiting for them and so many email which i had no response to, i finally sent that last email that said it all... again no response then only a few days later i receive a tiny parcel ( thinking it was a cameo top i ordered) only to find the most hideous pair of tights that had been printed on to look like jeans?!?!... my family laughed in disbelief! I cried and all i could think was they need a new name! 'Rob ya blind mam'

Date of experience: June 24, 2020
GB
1 review
5 helpful votes
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Zero stars
June 24, 2020

This order has finally arrived. It is a complete waste of money. Not only did it take over two months to come, the bras are complete rubbish. They are supposed to be XL size. They are not, more like S. The fit is all wrong and they do not do what the promotion said they would at all.
Do not buy their products!

Date of experience: June 24, 2020
Canada
1 review
0 helpful votes
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Scam!
June 15, 2020

Stay away from this company. Ordered pants from them 2 months ago and still haven't gotten them in the mail and they won't reply to any of my emails.

Date of experience: June 15, 2020
Australia
1 review
0 helpful votes
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Crap crap crap
June 15, 2020

Do not buy from this company, very poor quality at a premium price. Won't refund my purchase, they don't even reply to emails.

Date of experience: June 15, 2020