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CH KadelsReviews 59

3.7

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CH Kadels Reviews Summary

The company generally enjoys a positive reputation for offering quality products at competitive prices, with many customers expressing satisfaction with quick shipping and helpful customer service. However, some reviews highlight significant concerns regarding misleading order information, difficulties in handling returns, and inconsistent product descriptions. While many customers appreciate the value and variety of items available, issues with order accuracy and customer support have led to frustration for some. Overall, the company demonstrates strengths in product quality and service efficiency, yet it should address its return policies and communication practices to enhance customer satisfaction further.

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Ohio
1 review
0 helpful votes
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Great Customer Service
February 18, 2023

I had a problem with the product that I ordered. But they shipped out another to me very quickly and I'm very happy with this company.

Date of experience: February 17, 2023
Tennessee
2 reviews
1 helpful vote
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Will invoice purchase before "PADDING" charges
November 21, 2022

Do not notify customer of proper charge for order. Mis-leading customer regarding shipping by not indicating shipping on order. BUYER BEWARE! Then tell customer order can not be cancelled when it did not process for over 24 hours! Poor business and customer practice of misleading customer. Will update pending refusal/return process. I expect item will "not be received on return" per seller.

Date of experience: November 21, 2022
Georgia
2 reviews
0 helpful votes
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No concern for cusp
June 26, 2022

Used this service for awhile with no issues. One order didn't arrived and after patiently waiting, I canceled the order and the payment. CHKADEL lost their mind. They claimed they sent it, took NO responsibility and they couldn't (or wouldn't) check it because--- I had been too patient. They said I could fix the issue if I paid for the product I never received. So, now I'm locked out. I'm still not paying for air like they want What a strange, strange company.

Date of experience: June 26, 2022
Connecticut
1 review
0 helpful votes
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CH KADELS SUCKS
December 27, 2021

I made an order on 11/29/2021 and I received an email stating it was shipped but didn't receive my item after waiting a week then I called customer service for a refund and was told that it takes 7-14 business days to receive my item and to call back in a week if I didn't receive it so ok I gave them the benefit of the doubt so I waited a week and nothing, so I call back and they tell me the post office lost it and they have to file a claim another week goes by and nothing so I call back today 12/27/2021 stating I want a refund and I'm told again the post office lost it and they have to file a claim I told them one was already filed they tell me "oh yes I see one was" then I'm told it won't be resolved until the end of the week which is what I was told on 12/9/2021 so they bull$#*!ted me and now I'm $#*! out of luck CH KADELS SUCKS AND THEY ARE LIARS AND FRAUDS you're crazy if you buy anything from them I don't want to give a star but won't let me submit my review unless I do(asswholes) they know they suck

Date of experience: December 27, 2021
Wisconsin
1 review
1 helpful vote
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Poor service
August 13, 2020

They send the same items over and over and when you order a mystery bag the items inside are not worth the shipping price.

Date of experience: August 13, 2020
Texas
16 reviews
50 helpful votes
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Expensive
November 10, 2019

They advertise a Baofeng two way radio for % 56.99 ( with no battery charger) I got the exact same thing off Amazon for $ 23.00! I f you see something you like in their catalog, do an internet search before you send this company any money!

Date of experience: November 10, 2019
Virginia
1 review
2 helpful votes
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I have shopped C. H. Kadels for years - mostly oddball but useful stuff I was happy with until my last two orders regarding item description v. s. what I actually received. My first inkling was a "Kabar" spork - looked full sized in the ad but what came looked like it would fit right in at an infant's tea setting. Waterproof lighters were waterproof but leaked fluid that in turn burned the skin under my pocket - all imported cheap junk. Ordered the Dietz lantern "cooker". "Lantern will also cook!" "will burn 23 hrs. On 17 oz.#camp fuel#. Now to me camp fuel means either Coleman fuel or white gas. Pulled lantern from box - no instructions whatsoever regarding fuel type but something tells me nothing this flimsy and light could use "surestart" without blowing up. I pull up the lantern on two different sites and sure enough, use K1 kerosene or standard lamp oil - other sites also advertise heating up food or water - not "cooking". Pity the po foo who is unfamiliar with lanterns and fuel types who does put camp fuel in it - do I hear a lawsuit in the making? Will not be ordering anything with moving parts or possibilities of being burned alive by following the ads from these clowns anymore. My order #P******* was from the spring 2019 catalogue #CSP115, pgs. 41, 50, 51, 3.

Date of experience: January 29, 2019
Georgia
1 review
0 helpful votes
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I had laced an order from CH KADELS, they sent me, 3 items that, I did, order but also, sent me six items that, I Did Not Order. When I called to request the Return package, be picked up on my, front porch, I was told that, I would have to to a UPS or Fedex and ship the Return package myself. I explained that I am disabled, and that all other businesses have returned packages on the front porch, that is the decent way to do business. The CH KADELS customer service lady, pretended that she could not hear me, and hung up. Not only is CH KADELS DISHONEST BY SENDING ME MERCHANDISE THAT I DID NOT ORDER BUT, THEY ADD INSULT TO INJURY BY HAVING ME, GO OUT OF MY WAY TO FIND A PLACE TO SHIP THIS UNWANTED MERCHANDISE BACK TO THEM. CH KADELS is a Sleezy business at best. I Will See You on my public page at
Facebook.

Clifton A. Bode

Date of experience: November 7, 2018
Alabama
1 review
0 helpful votes
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Excellent
January 16, 2018

Super easy, dast, and affordable! Will buy again soon especially with free shipping... there us always something I 'need'.

Date of experience: January 15, 2018
Illinois
1 review
0 helpful votes
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Im very happy!
January 16, 2018

Good product! I will be ordering more and I will spread the word about your company! Ordering was simply and easy! Everything was very convenient!

Date of experience: January 15, 2018
California
1 review
1 helpful vote
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I LOVE MY GEAR.
January 14, 2018

I WILL MAKE MORE ORDER'S. I LOVE MY MYSTERY BOX I GET EACH MONTH. I WILL MAKE MY NEXT ORDER REEL SOON. THANK EVERYONE AT CH KADELS COMPANY. TELLING ALL MY FRIEND'S ABOUT THE COMPANY. FORM JAMES MCPHERSON IN MOUNTAIN PINE, ARKANSAS.

Date of experience: January 13, 2018
Ohio
2 reviews
0 helpful votes
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Good value.
January 12, 2018

I find this to be a good site for things I look for. I always find item of good quality at a good price. I will continue to shop this site.

Date of experience: January 11, 2018
California
1 review
0 helpful votes
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All good stuff.
January 12, 2018

I have enjoyed every thing I have gotten. Fun to play with and usefull. The website was easy to navigate. Shipping was very fast also.

Date of experience: January 11, 2018
New York
1 review
0 helpful votes
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Order
January 11, 2018

Fast delivery and good product, just like the pictures show maybe even better. Great selection of items

Date of experience: January 10, 2018
Colorado
1 review
0 helpful votes
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Products were exactly as described and delivered as stated. Always a pleasure doing business with Chkadels. Great pricing and great products.

Date of experience: January 9, 2018
Virginia
2 reviews
1 helpful vote
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Great!
January 9, 2018

Great value, quick and accurate. I will continue shopping here. They have a great selection of items for all needs and wants

Date of experience: January 8, 2018
Texas
1 review
1 helpful vote
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Nothing but praise!
January 8, 2018

Quality products. Surprisingly inexpensive. Shipping and handling even over the holiday season was often free or a simple fixed rate. I have made several orders in recent weeks. Courteous customer service. Family loves gifts from ChKadels.

Doctor Ron, Livingston, TX.

Date of experience: January 6, 2018
Rhode Island
1 review
0 helpful votes
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Title says it all really
Box came when it said it would
The quality of the contents are top notch
Such good value for moneu

Date of experience: January 3, 2018
California
2 reviews
0 helpful votes
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First impression is that high voltage shock baton and flashlight seems to be well built and functions well.

Date of experience: December 31, 2017
Virginia
1 review
0 helpful votes
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Disappointed
January 2, 2018

I thought some of the items were cheap and didnt really see the value. But there were some cool things. Not all bad. Im sure I will order other items.

Date of experience: December 31, 2017