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The company has garnered a mixed reputation based on customer feedback. Positive sentiments highlight its reliability, fast delivery, and effective customer service, with many customers expressing satisfaction with their transactions and support interactions. However, concerns have emerged regarding service delays, particularly in delivery times, and issues related to verification processes that some customers found intrusive or frustrating. Additionally, there are reports of inconsistencies in stock availability and customer experiences, leading to a sense of distrust among certain users. Overall, while the company excels in prompt service and customer interaction, it must address operational challenges to enhance overall customer satisfaction.
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I used to buy exclusively from these guys because their delivery rate was fast. Now it takes several hours for them to deliver. They don't warn you about hard currency caps in the game, so when you receive your product, anything over the cap is deleted and it's your problem not theirs. Selling 4 billion for $35 and 10 for $89? The hard cap is 4.2 billion, so I lost 6 billion. What a waste. Time to find someone that provides bowls for the soup, tired of eating out of my hat. Buyer beware. They put the warning up after I got $#*!ed.
They ask for a picture of your ID and you credit card information (after you complete your order) to "Verify", but really they are just trying to hack back into your account with your information and steal the gold you paid for. BUYER BEWARE
I would like to say I have not used egpal alot but the times I did I was always satisfied with there service always got what i order within there quoted time were friendly and professional if ya ever thought about it use egpal
I just want to say that this website is quick with its orders. A live chat system really helps coordinate efforts to get the merchandise. I would love to business here again!
I used this site 4 years ago in 2014, fantastic service then and fantastic service now infact i would argue that it is better,
Complete legit service and i'll be a returning customer for years to come <3
25M in DC Universe Online nice :D.
If i need some extra money i will sure come back and buy here again! :)
Well, after i payed, the delivery was here within 15 Minutes! It was pretty amazing and because of Samurai D. I wanna send this Message! Nice live Chat, nice workers, want to buy every time again :)
Hassle free, smooth as you like - they notified me within a few minutes of placing my order and the whole process went like clockwork. Highly recommend
Been using their service ALOT. Believe me and no issues so far!, fast replies and so helpful highly recommend!
One of the best company in the world, good customer service and most important fast deliver, will introduce to all my friend.
You guys are in the service industry... I'd like to give John enough $$$ to buy a Pint or a Tea or what ever he wants to drink how do I do that? He was so good I want to give him Money! John ROCKS! Please be very cool to John! Thank You!
I received polite and easy help from your live chat service (chat name was John) and was able to help me place and receive my order within 20 minutes of time. Great experience and will definitely order again later! Thank you!
This website is very reliable, it is no scam and no fraud. I received the order within 10 minutes, very friendly support officers, answered every question and helped me with all of my problems! Will definitely be using this again in the future! Thank you very much!
He was a very nice man and showed me exactly what to do. I had it all done quick also. Greatly appreciated! I will be coming back!
I've used EgPal many times, and highly recommend them. Good prices and stock. I play Star Trek Online, and whenever I'm in need of an item or currency, they are my first choice.
Lol! I was chating to john telling him that i place a order and before i leave the chat right there bang! Got my credits lol incredible good :)
They provide with good fast service within and delivery within 24 hours if not they will contact you and refund. Fast and legit service been using it for GW2 gold for over 5 years.
I'm a DCUO player, and I've purchased cash from Egpal.com multiple times, and they're legit! The service it fast, and great! Wait time has always been less then 10 minutes every time! I'd recommend it to all my friends who I play with :) I will continue buying from Egpal.com, always!
Bought currency for neverwinter
Diliveryin30min - BS
Ask to see if there was any problems
Guy tells me this game dosent diliver in 30min
I copy past that $#*! in the chat
He dont like what he sees and responds with "oh i can refund it in 5min"
My response "you read my mind kiddo"
My recomendation? Anywere but this site
Changed the requirements for delivery. Was then hostile in the chat. Never got my purchase. Now i have to deal with the process of trying to get a refund. I would be very wary of this seller.
Answer: Only one charge, but it isn't worth it.
Answer: You can pay however you choose, minus cash or check. Never been asked for ID.
EgPal provides MMORPG gaming services including virtual currencies and power leveling.