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EGPALReviews 91

3.9

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EGPAL Reviews Summary

The company has garnered a mixed reputation based on customer feedback. Positive sentiments highlight its reliability, fast delivery, and effective customer service, with many customers expressing satisfaction with their transactions and support interactions. However, concerns have emerged regarding service delays, particularly in delivery times, and issues related to verification processes that some customers found intrusive or frustrating. Additionally, there are reports of inconsistencies in stock availability and customer experiences, leading to a sense of distrust among certain users. Overall, while the company excels in prompt service and customer interaction, it must address operational challenges to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
4
value
4
shipping
4
returns
3
quality
3

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Selling Soup without bowls
August 31, 2021

I used to buy exclusively from these guys because their delivery rate was fast. Now it takes several hours for them to deliver. They don't warn you about hard currency caps in the game, so when you receive your product, anything over the cap is deleted and it's your problem not theirs. Selling 4 billion for $35 and 10 for $89? The hard cap is 4.2 billion, so I lost 6 billion. What a waste. Time to find someone that provides bowls for the soup, tired of eating out of my hat. Buyer beware. They put the warning up after I got $#*!ed.

Date of experience: August 31, 2021
New York
1 review
1 helpful vote
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SCAM
December 8, 2020

They ask for a picture of your ID and you credit card information (after you complete your order) to "Verify", but really they are just trying to hack back into your account with your information and steal the gold you paid for. BUYER BEWARE

Date of experience: December 8, 2020
Georgia
1 review
0 helpful votes
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Amazing service
August 5, 2020

I would like to say I have not used egpal alot but the times I did I was always satisfied with there service always got what i order within there quoted time were friendly and professional if ya ever thought about it use egpal

Date of experience: August 5, 2020
California
1 review
2 helpful votes
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I just want to say that this website is quick with its orders. A live chat system really helps coordinate efforts to get the merchandise. I would love to business here again!

Date of experience: June 12, 2018
GB
1 review
1 helpful vote
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OSRS GOLD
May 13, 2018

I used this site 4 years ago in 2014, fantastic service then and fantastic service now infact i would argue that it is better,
Complete legit service and i'll be a returning customer for years to come <3

Date of experience: May 13, 2018
Germany
1 review
2 helpful votes
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25M in DC Universe Online nice :D.
If i need some extra money i will sure come back and buy here again! :)

Date of experience: April 15, 2018
Germany
1 review
1 helpful vote
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Was pretty fast!
March 31, 2018

Well, after i payed, the delivery was here within 15 Minutes! It was pretty amazing and because of Samurai D. I wanna send this Message! Nice live Chat, nice workers, want to buy every time again :)

Date of experience: March 31, 2018
Australia
1 review
0 helpful votes
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Hassle free, smooth as you like - they notified me within a few minutes of placing my order and the whole process went like clockwork. Highly recommend

Date of experience: March 21, 2018
New Zealand
1 review
0 helpful votes
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Good service
January 30, 2018

Been using their service ALOT. Believe me and no issues so far!, fast replies and so helpful highly recommend!

Date of experience: January 30, 2018
Singapore
1 review
0 helpful votes
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Very good service
December 31, 2017

One of the best company in the world, good customer service and most important fast deliver, will introduce to all my friend.

Date of experience: December 30, 2017
Florida
1 review
0 helpful votes
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Thank you!
December 30, 2017

You guys are in the service industry... I'd like to give John enough $$$ to buy a Pint or a Tea or what ever he wants to drink how do I do that? He was so good I want to give him Money! John ROCKS! Please be very cool to John! Thank You!

Date of experience: December 28, 2017
Indiana
1 review
0 helpful votes
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I received polite and easy help from your live chat service (chat name was John) and was able to help me place and receive my order within 20 minutes of time. Great experience and will definitely order again later! Thank you!

Date of experience: December 20, 2017
Australia
1 review
1 helpful vote
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Amazing Customer Service
December 17, 2017

This website is very reliable, it is no scam and no fraud. I received the order within 10 minutes, very friendly support officers, answered every question and helped me with all of my problems! Will definitely be using this again in the future! Thank you very much!

Date of experience: December 16, 2017
Utah
1 review
0 helpful votes
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Great service
December 14, 2017

He was a very nice man and showed me exactly what to do. I had it all done quick also. Greatly appreciated! I will be coming back!

Date of experience: December 13, 2017
Washington
1 review
1 helpful vote
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I've used EgPal many times, and highly recommend them. Good prices and stock. I play Star Trek Online, and whenever I'm in need of an item or currency, they are my first choice.

Date of experience: December 7, 2017
Puerto Rico
1 review
0 helpful votes
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Amazing
December 5, 2017

Lol! I was chating to john telling him that i place a order and before i leave the chat right there bang! Got my credits lol incredible good :)

Date of experience: December 4, 2017
Malaysia
1 review
0 helpful votes
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Good Fast Service
December 4, 2017

They provide with good fast service within and delivery within 24 hours if not they will contact you and refund. Fast and legit service been using it for GW2 gold for over 5 years.

Date of experience: December 4, 2017
China
1 review
1 helpful vote
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Egpal.com = Trusted!
November 28, 2017

I'm a DCUO player, and I've purchased cash from Egpal.com multiple times, and they're legit! The service it fast, and great! Wait time has always been less then 10 minutes every time! I'd recommend it to all my friends who I play with :) I will continue buying from Egpal.com, always!

Date of experience: November 28, 2017
Texas
1 review
1 helpful vote
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Sarcastic pricks
October 20, 2017

Bought currency for neverwinter
Diliveryin30min - BS
Ask to see if there was any problems
Guy tells me this game dosent diliver in 30min
I copy past that $#*! in the chat
He dont like what he sees and responds with "oh i can refund it in 5min"
My response "you read my mind kiddo"

My recomendation? Anywere but this site

Date of experience: October 20, 2017
North Carolina
2 reviews
0 helpful votes
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Poor Customer Service
October 17, 2017

Changed the requirements for delivery. Was then hostile in the chat. Never got my purchase. Now i have to deal with the process of trying to get a refund. I would be very wary of this seller.

Date of experience: October 17, 2017

From the business

EgPal provides MMORPG gaming services including virtual currencies and power leveling.


egpal.com
Hong Kong, Hong Kong, China