On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Grappling Store Reviews Summary
Grappling Store has a rating of 4.9 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grappling Store most frequently mention and fast delivery. Grappling Store ranks 20th among Sporting Goods sites.
Instant Feedback
We monitor reviews for authenticity
Best on the market. With fast response and great product quality.
Hi there Antonio,
Thank you so much for your fantastic review! We're thrilled to hear that you think our product is the best on the market. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!
Received package in a couple of days. Easy interface to use.
Hi Stephen,
Thank you for your wonderful review!
We're delighted to hear that you received your package quickly and found our interface easy to use. Providing a seamless shopping experience is important to us, and we're glad we could meet your expectations.
If you ever need anything else, don't hesitate to reach out. We appreciate your support!
The Grappling Store Team
Hi Sarah,
Thank you so much for taking the time to share your feedback! We're delighted to hear that you found our platform easy to navigate. Providing a seamless experience is important to us, and we're thrilled that it made a positive impact on your interaction with our services.
If you ever have any more feedback or if there's anything specific you enjoyed about the navigation, please feel free to share. We appreciate your support and look forward to serving you again in the future.
Thank you for choosing us, and we're here whenever you need assistance!
Best regards,
The Grappling Store Team
Good online shopping experience. Fast turnover from order to delivery.
Hi Ian,
Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a good online shopping experience and that our turnaround time met your expectations.
We truly value your business and appreciate your positive comments. While we strive for perfection, we understand there might be areas where we can improve to earn that elusive fifth star from you. If you have any specific suggestions or areas where we can enhance your experience, please feel free to let us know. Your input is invaluable as we continuously work towards providing the best service possible.
We look forward to serving you again in the future and hope to earn that extra star from you on your next visit.
Thank you once again for choosing us!
I am old customer from your shop.
You always have Good price and fast delivery.
Hi Rafael,
We are thrilled to hear from a loyal customer like yourself and appreciate you taking the time to share your positive experience. It's heartening to know that our commitment to offering competitive prices and swift deliveries has made a lasting impression on you.
Your continued support means the world to us, and we look forward to serving you for many more years to come. If there's anything specific you'd like to see or any way we can enhance your shopping experience, please feel free to let us know.
Thank you once again for choosing us as your go-to shop. We truly value your trust and loyalty.
Thank you for the kind words! We're thrilled to hear that you're happy with our fast delivery and pricing. Our client satisfaction is our top priority, and we look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out. Thanks for choosing Grappling Store!
Great and easy to navigate website! Gi looks awesome.
Thanks for the review Zamir. We hope you enjoy your products.
Great place to shop for all my training gear!
Fast delivery and a great product. We look forward to getting results!
Thank you for your 5-star review! We're delighted to hear that you received your order quickly and that you're pleased with the Caulibud product. We're just as excited as you are for the results, and we're here to support you every step of the way. If you have any questions or need assistance in the future, please feel free to reach out.
Product received, the A3 Vulkan Gi Top is a little longer than the a3 fuji gi, but lets see how we go
Good and quick service. Got exactly what I needed delivered straight to my door
Terrible as per review - they took my money, for something that was out of stock, didnt post, didnt let me know until I contacted them two weeks later - and no refund offered!
*Since complaining online, they have now offered a refund****
Hello Brett,
We sincerely apologise for the inconvenience you experienced with our service. Your feedback is valuable to us, and we deeply regret any frustration caused by the delays and lack of communication.
We understand the importance of timely updates, and we are genuinely sorry that we fell short in this instance. Rest assured, we take your concerns seriously, and we have since addressed our internal processes to prevent such occurrences in the future.
We appreciate your patience and the opportunity to make things right. We also tried to help resolve this via our resolution centre but we got no reply from you. If there's anything else we can do to regain your trust or assist you further, please don't hesitate to reach out.
Thank you for bringing this to our attention, and we hope for the chance to serve you better in the future.
The Service Experience is outstanding and the product is of Great quality. Seems to be made with durability. Would definitely recommend to others in need of Martial Arts Supplies
Hi Edward,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our service outstanding and that the martial arts product exceeded your expectations in terms of quality and durability.
We take pride in providing excellent service and offering products that meet the needs of our valued customers. It's fantastic to know that we had the specific item you were looking for when other stores did not.
Your recommendation means a lot to us, and we truly appreciate your trust and support. If you ever have any further needs or if there's anything else we can assist you with, please don't hesitate to reach out.
Thanks again for choosing us, and we look forward to serving you in the future!
Best regards,
The Grappling Store Team
It was easy. The delivery was clear with when it came and it did not take long.
Very simple ordering process, well thought out website, with an extensive catalog.
Prices were very reasonable, and shipping arrived when it said it would.
Great experience
Easy, simple and the response from the team when issues or problems arise. Great service.
Thank you so much for taking the time to share your wonderful experience with our service! We're thrilled that you found our website easy and simple to use and that the team's response to any issues exceeded your expectations.
We understand the importance of a smooth payment process, and we're delighted that our multiple payment options (Afterpay) added to the convenience of your experience. It's fantastic to know that we can provide a service that aligns with our client's needs and preferences.
Your kind words about our team's responsiveness mean a lot to us. We take pride in ensuring that our customers receive prompt and effective assistance, and it's rewarding to hear when we've met that goal.
We truly appreciate your recommendation and appreciate your trust in our service. We look forward to serving you again in the future!
The purchase was easy, appreicate you having afterpay now as an option.
Great service with super fast delivery. Highly recommend
Fast shipping given the present circumstances. The item was readily available.
Easy to buy, just what we wanted and delivered on time, but a lot of trouble with your email system of trying to enter codes sent [to let me say where to leave if we were out] and always showed up as invalid. I did it 7 times and was very stressed out by the experience.
Hi Suzanne,
Great to hear you love your item. Sorry to hear your experience wasn't so good. We'll try and get our web designer to make the input fields clearer for messaging... this could also help out other wanting to do the same.
Easy to navigate, good buying experience
Easy guys thank you, prompt service. Hopefully I can train soon after lock down!
From the business
The Grappling Store is Australia's number 1 martial arts uniform company specialising in the Grappling Arts. We strive to be a Grappling authority, building a comprehensive product line, offering a compelling, focused assortment of Uniforms, Equipment, Apparel and accessories. With a wide range of brands such as Mizuno, Fuji Sports, Atama, Koral, Vulkan, Fairtex, Hayabusa, CauliBuds, Fuji Mats, and heaps more. We now offer a larger selection of choice as well as brands and hope to satisfy your needs so that you can push yourself to the next level. Train Hard, Play Harder!
Grappling Store - Helping Build Better Athletes since 1998.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much, Ross! We're thrilled to hear that you had a smooth and easy transaction and that your order arrived on time. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon!