website thubmnail of OTC Deal

OTC DealReviews 52

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OTC Deal?
grey star
grey star
grey star
grey star
grey star

OTC Deal Reviews Summary

OTC Deal has a rating of 3.4 stars from 52 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OTC Deal most frequently mention customer service and best price. OTC Deal ranks 25th among Skin Care sites.

service
10
value
11
shipping
10
returns
3
quality
7

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Juliet F.
Unfollow Juliet F.
Share Review
Report Review

They took my money and never sent a thing
February 20, 2023

I purchased 3 items. This site stole the money. Their customer service # isn't working and their contact customer service emails aren't real. They're based out of India and running a scam. Buyer Beware. Don't purchase from them.

Date of experience: February 20, 2023
Pennsylvania
1 review
2 helpful votes
Follow Christine B.
Unfollow Christine B.
Share Review
Report Review

My card was renewed this year. My 1st year. I called and activated the card and was told to destroy the old card. I did. Took a bus twice, cost me 10 dollars. Got what I needed only to be embarrassed at the checkout when the card didn't work. I've tried the number in the back only to be left in hold for over 30 minutes. So now what? Who's gonna pay me for my time and out of pocket costs as well as A NEW CARD THAT WORKS!

Date of experience: January 23, 2022
Colorado
1 review
1 helpful vote
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Overall poor customer service
October 12, 2021

Bought a wheelchair for my mom from OTC Deal and they immediately charged my credit card and their order tracking just kept showing "in Progress". Called and learn it would ship in 5-8 days. Nothing happened and called again. They cancelled my order and told refund in 2-3 days. Nothing happened. Had to work through my credit card company to dispute their charge and get a refund. So they take your order, hold your money and don't ship what was noted as in stock. Terrible experience for me and mom has to wait longer to get a wheelchair that I ordered from Amazon.

Date of experience: October 12, 2021
New York
2 reviews
7 helpful votes
Follow Lanna S.
Unfollow Lanna S.
Share Review
Report Review

Looks like fraud to me
January 18, 2019

I placed an order for Twinlabs Pancreatin as shown available (in Stock) on their site on 12/23/19. Card was charged immediately - however - it was not a Visa charge (with which I paid), but for some reason PayPal charge, and in the email with order it was saying: Paid by PayPal. Order was never shipped, my email was listed as non-existing in their system (despite I received at least 5 emails from their service saying that my order is on backorder (how could they charge money in that case?). And then - that order is being processed (at least twice). Finally I registered on their site again - and on the tracking of this order received final response that ORDER IS CLOSED... Money were gone on 12/24, today is January 18, no money, no order. STAY AWAY! Because the phone is not working either!

Date of experience: January 18, 2019
California
1 review
3 helpful votes
Follow Julie P.
Unfollow Julie P.
Share Review
Report Review

I ordered over $100 worth of supplements. I received one bottle out of four. Disputed the shipment and OTC deal refused to refund the difference. Don't order from them. Their phone number listed on the website does not work. This site is a scam.

Date of experience: November 7, 2018
India
1 review
1 helpful vote
Follow Daisy s.
Unfollow Daisy s.
Share Review
Report Review

It has worked perfectly for our needs-mainly, it being able to fit through a narrow bathroom door. My father weighs approx. 215 lbs., so it is a little bit of a squeeze when he gets into or out of the chair. However, that is a minor issue since he is not very ambulatory, and it was becoming much more difficult for him to take the few steps from door to toilet. This chair has been great.

Date of experience: October 21, 2018
India
1 review
0 helpful votes
Follow Cindy g.
Unfollow Cindy g.
Share Review
Report Review

Nice product
October 22, 2018

This is the 2nd bottle I've ordered from them and I'm super happy with the product. I have a boo-boo ingrown toenail that troubles me and despite my best efforts to remove it, I always end up jabbing myself. This product keeps infection in check and helps me manage my problem. It seems potent and for sure works!

Date of experience: October 21, 2018
India
1 review
0 helpful votes
Follow Blanton R.
Unfollow Blanton R.
Share Review
Report Review

Amazing product
October 21, 2018

This is a great product and I only took one pill... also drinking a Lot of lemon cucumber and lime water flush me right out... pls follow the directions and you will be fine...

Date of experience: October 19, 2018
India
1 review
1 helpful vote
Follow Demetrius j.
Unfollow Demetrius j.
Share Review
Report Review

Recommended
October 17, 2018

The smell of lemon is acceptable, not too strong; noticeably gives volume and the hair feels denser, which is my number 1 concern; a little dry though... maybe it could be solved using the conditioner too.

Date of experience: October 16, 2018
India
1 review
1 helpful vote
Follow Demetra L.
Unfollow Demetra L.
Share Review
Report Review

I'm really impressed with this product. My reason for buying Glycerine was to make homemade bubble mix because my son loves bubbles. Then I started reading up more about this product and saw that others mention how good of a moisturizer it is and during my research I found lots more information on this being good for skin.
Well, now I have been using this with our regular lotion after baths and showers (plus a little extra in between for my son) because my son and I both have Eczema. During winter and summer months my skin gets so dry that sometimes nothing helps to moisturize so I have to add in extras to my lotion for some relief. Usually I use coconut oil on both myself and my son but for some reason I cannot put coconut oil on my son because it causes a rash, so this glycerine has been a rash remedy now. I rub this into my sons skin at night after a bath and a little extra in between during the day on his rash spots and the skin is not as red and the eczema rashes are fading. I've been using this glycerine on my son's eczema rashes and all over for about 5 days now and am seeing improvement.
I know this is food grade and can be eaten but that part I have no experience with. I've made bubbly mix with this and it works well. In the past I've used glycerine to make homemade soaps but didn't ever catch on to put it on my skin till now. I'm glad I found this again to use on our skin.

Date of experience: August 2, 2018
India
1 review
1 helpful vote
Follow Jana C.
Unfollow Jana C.
Share Review
Report Review

Efficient Product
August 2, 2018

Love this curling iron. It heats up quickly and it works perfectly. I like that the tip doesn't heat up. I've always used 3/4", but where the hair is really short, the skinny one is great. I love having the two because I know how much they heat up, they handle easily. It has automatic shut-off if you forget to unplug it! And BTW: I looked everywhere and could only find 3/4", had to come to otcdeal to find the 1/2".

Date of experience: August 2, 2018
India
1 review
1 helpful vote
Follow Becky B.
Unfollow Becky B.
Share Review
Report Review

My neighbor suggested I try their TENS device when I suffered a severe case of sciatica. I loved it and since I often play and work hard and can get pretty sore, decided to buy my own. The instructions are quite specific as to where to place the plus (+) pad and where to place the negative (-) pad. But I give this device a four because the company "cheaped" it in an important area - the two probes you plug into the pads are no longer color coded. They are both white and have very. Very small + and - symbols molded into the plug. VERY small. One might say TINY. I would suggest to my friends to buy a TENS unit but not from this manufacturer.

Date of experience: August 1, 2018
India
1 review
1 helpful vote
Follow Sandra L.
Unfollow Sandra L.
Share Review
Report Review

Product is good
August 1, 2018

Having a sometimes stressful job I found these tablets put me at ease on a permanent basis. I can now function under trying, confrontational situations without blinking an eye. I have been using them for about two years with no side effects and, apart from one a day when I started using them, I went to half a tablet every other day and I found this worked fine. If you don't want the stigma of people knowing you are under the doctor for anxiety, try this product.

Date of experience: August 1, 2018
India
1 review
1 helpful vote
Follow Jean b.
Unfollow Jean b.
Share Review
Report Review

I ordered for Revlon Moon drops lipstick for 3 quantity and i paid extra for priority shipping, they shipped my order on the very next day of my placement, i received in no time very impressed with their service and i will definitely order again, the prices are also good and i loved my products also. Thank you otcdeal for the good deals.

Date of experience: July 31, 2018
India
1 review
1 helpful vote
Follow Carol n.
Unfollow Carol n.
Share Review
Report Review

Though I received my order lately am impressed with their communication. I was badly in need of my ordered products. I found the products in otcdeal website and ordered. I received them lately but i used to get each and every update about my entire order either by call or mail. Once i received the products they contacted me to know about the product and customer satisfaction. I am really very impressed with their care for customers and i personally recommend this company.

Date of experience: July 29, 2018
India
1 review
1 helpful vote
Follow Pamela k.
Unfollow Pamela k.
Share Review
Report Review

Good communication
July 29, 2018

I ordered few tablets and received them in no time, i searched for product in many websites for the best price and found it deal, communicated with them and placed order over phone.at first i was not sure about the delivery but the way they contacted me and informed about the details pleased me a lot and definitely i will place another order soon

Date of experience: July 28, 2018
India
1 review
0 helpful votes
Follow Jessica l.
Unfollow Jessica l.
Share Review
Report Review

Fast delivery
July 27, 2018

I received my order yesterday great packing and fast delivery, they are improving a lot in their business by asking customer views about the products. I would love to order again as the customer support helps in all ways. I really loved their approach and communication.

Date of experience: July 27, 2018
India
1 review
1 helpful vote
Follow Sophie G.
Unfollow Sophie G.
Share Review
Report Review

At first I was not sure that I would receive the product, my order was in waiting for stock status, then I called customer care to cancel my order and they promised me that they would ship and give the tracking in the mail. As promised they called and informed me that it was shipped, I received my product and happy that they responded promptly and kept their promised and I really loved their way of taking care about customers, you guys are really doing a great job. Hope you do the same for others too!

Date of experience: July 26, 2018
India
1 review
1 helpful vote
Follow william a.
Unfollow william a.
Share Review
Report Review

Customer name:

First Name: William Last Name: Ahlin
Ordered bath bench for my dad, I need it very urgently as he need it very badly to do bath, I paid for extra shipping charges and received it on time. I contacted otcdeal for the product enquiry but to my surprise I got to know that my order was shipped and will be receiving on the same day of my call. Very happy with them and my dad loved the product. Its very easy to fix and use. Thank you Otcdeal, you guys are really awesome.

Date of experience: July 25, 2018
Georgia
1 review
1 helpful vote
Follow Kelsey W.
Unfollow Kelsey W.
Share Review
Report Review

Helpful
July 17, 2018

Very friendly and helpful. The product I ordered wasnt what I wanted and they helped me w a refund of my order. The have online chat that is super helpful.

Date of experience: July 17, 2018

From the business

Buy Online Vitamins, Supplements, Natural Health, Mobility & Beauty Products at OTCDeal.com


otcdeal.com
Novi, Michigan, United States