Overview
SKYLUX Travel has a rating of 4.8 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
Rudolph consistently delivers outstanding customer service and offers competitive pricing. He is always accessible when I reach out or promptly returns my calls within a short period. I highly commend his service and would rate him with the highest accolades possible.
Sam! My go to travel agent from now til …. I die!
He saved hundreds off a European ticket I had been spent several days shopping for! Extremely patient, articulate, and professional! Will be referring everyone I know to Sam! 😃🥰👍👌
I love working with Andrew- I shoot him an email with travel dates and had he provides multiple options and is always happy to run additional scenarios. He's super easy to work with- he'll always followup with a phone call. This year he's helped with Asia & Australia saving me $2000 & $3500 respectively on each ticket!
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
I have used Skylux for complicated travel arrangements in last, and recently called for help in scheduling same-day departure to Cyprus after my travel plans were aborted by the Heathrow shut-down. I could not find any RT flights on any site but Skylux came through. Agents are unfailingly professional, polite, helpful, knowledgeable. Highest recommendation
Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!
I've been consistently using SkyLux Travel, and they have delivered every time. Recently, Vernon went above and beyond by spending numerous hours on the phone with me to find the best possible deal for urgent flight. He not only secured a ticket at a reasonable price but also provided exceptional service throughout the process. His dedication and attention to detail truly made a difference. I highly recommend Vernon and SkyLux Travel for their reliability and outstanding customer care.
Axel once again made my Business Class travel plans run smoothly and professionally. He is a credit to the company. I would recommend SkyLux to others. Only snag I experienced this purchase was a system glitch in the payment form. It would not allow certain fields to be open. Ultimately succeeded but frustrating while trying to process.
We are grateful for your kind words about Axel! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
Butch found the perfect tickets for me faster than anyone I have ever used before at Skybox and I've been buying tickets from them for 10 years. Excellent service. Fast and responsive. Kind and accommodating. I will be delighted to use him again
Thank you for your kind words about Butch! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
Nancy was committed to finding us the most reasonably priced airfare that met our travel requirements, including setting up calls during her off hours. She walked us through every step of the process.
Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!
I have been using Skylux for some years now and cannot recommend highly enough the level of efficiency, professionalism and courtesy extended by Melissa.
A pleasure to do business!
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Melinda has been a pleasure to work with and has gone over and above to help. I look forward to working with her, and the group, down the road!
My experience was easy, smooth and fast. Andrew expertise was very evident in every transaction he made. His patience with my technical difficulties, I perceived as kindness. He is a positive influence in your company,
Dear Customer, Thank you for sharing your thoughts with us. Your feedback is invaluable, and we appreciate your trust in our services. We look forward to serving you in the future.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Amazing review of our services! Sam is awesome, indeed! Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!