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WaredotReviews 61

3.1

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Waredot Reviews Summary

The company exhibits a mixed reputation, with some customers praising the effectiveness and user-friendliness of its software, particularly in data recovery, and highlighting the helpfulness of certain support staff. However, significant concerns arise regarding the reliability of the service, with numerous reports of poor customer support, difficulties in obtaining refunds, and allegations of deceptive practices. The sentiment suggests a troubling disconnect between customer expectations and the company's service delivery, indicating a need for improved communication and accountability to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
37
value
36
shipping
28
returns
27
quality
34

We monitor reviews for authenticity

Florida
1 review
7 helpful votes
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Scam
August 19, 2024

This company is a scam don't use this software. You can research this on YouTube. I saw this company expose to the scam they're doing.

Date of experience: August 19, 2024
Romania
10 reviews
4 helpful votes
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It is my duty, to report anyone, who violates my faith in humanity, by scamming, elderly and vulnerable individuals for their fortunes.

Trustpilot may or may not be in bed with them - but you should not do business with them, either way.
Alternatives I recommend are:
- Microsoft Security
- AVG
- F-Secure
- BullGuard

Take care of yourself, and never give anyone access to your bank information.

Date of experience: April 18, 2024
Wisconsin
1 review
4 helpful votes
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I paid for a year service and about 4 months in I called for the 3rd time since my computer was slowing down. The technician tells me that he needs ANOTHER $369.99 to fix the problem. He was all flirty with me saying my voice sounds pretty etc. Prob so I'd say yes to this extra charge. I argued with him saying I was promised the one time change in the beginning was all I had to pay for the year, he said not when bla bla bla. I told him to forget it I'm not paying for more I want to see my contact. I ended up hanging up on him and now 3 months later I happened to look closer at my credit card statement and he went and TOOK/STOLE ANOTHER $369.99 CHARGING MY CREDIT CARD WITHOUT MY PERMISSION! Of course the phone number isn't working where I'd reach him directly and the *******732 number goes thru all the same procedure as the number I had, to push 9 to be connected but then it keeps hanging up on me. I'd like to know why the Internet give ls weardot practically 5 stars but then later says they are 113th on the list of legit companies. I'm FURIOUS, IN FACT I THINK THE REP PURPOSELY DID SOMETHING TO MY COMPUTER TO MAKE IT SLOWER SO I'D OKAY THE EXTRA. I WANT MY MONEY BACK YOU LYING S.O.B.S

Date of experience: April 10, 2024
Canada
1 review
4 helpful votes
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Scam
February 24, 2024

Last year, I acquired Waredot Antivirus, but due to concerns regarding its reliability, I chose to uninstall it after just a few months, opting for a different antivirus instead. Today, when I contacted their customer service to request the deletion of my account from waredot.com, the representative raised their voice and then insisted on gaining access to my device. I asked for specific instructions on how to find the deletion option myself, given that my trust in their service had diminished. Unfortunately, the conversation ended abruptly as the representative hung up on me. This experience has solidified my impression that not only is their operation questionable(FRAUD), but their customer service is severely lacking.

Date of experience: February 24, 2024
Indiana
1 review
6 helpful votes
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Waredot anti-virus
February 24, 2024

The live technician from waredot site is a scam artist named william,and another man named Adam do live remote installs of product for it to only crash pc or device a week later and the company will not refund u back and they are not reachable from number provided on the site,I was charged 179$for only 1 device

Date of experience: February 24, 2024
North Carolina
1 review
0 helpful votes
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Tech support
December 9, 2023
Updated review

Are you looking for a god guy on the web to rescre from the hands of hacker, call Daniel. Ho did it for me. I can do it for you also.
Dani

Date of experience: December 8, 2023

Tech support
November 22, 2023
Previous review

These guys are soul-savers. I called them up when hackers hacked my computer. The hackers denied me access to my computer. They got off their hands and restored my access to my computer.
Please continue your good work to save others from these evil people. Thank you a million times
Daniel

Date of experience: November 22, 2023
California
1 review
0 helpful votes
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Email work
October 26, 2023

Jmaes william fixed my email. I was getting some spam email from unkown account i was worry about that but as i contacted with waredot support they fixed my problem in a jiffy. Now everything is fine and ok to go.

Date of experience: October 24, 2023
Georgia
1 review
0 helpful votes
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Extentions
October 26, 2023

Successfully uninstalled extensions and hopefully cleared the problem with the USB now my computer is running fine and everything is good to go.

Date of experience: October 24, 2023
Canada
1 review
0 helpful votes
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Very Helpful
October 26, 2023

I got hacked and called the main hotline. The attendednt Ocsar and Daniel were extremly helpful in getting my computer secured within minitues. It was an easy process and they explained everything along the way. I fell better about the security of my computer and have the info I need incaase this happens again.

Date of experience: October 24, 2023
Illinois
1 review
5 helpful votes
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Scammer company
October 23, 2023

This is a scammer company. Please do NOT use it. They are teaming up with Microsoft scammers. A virus is installed on your computer, then you call a microsoft number to fix the problem and they forward you to Waredot and they install a useless software product. They say it is the only solution to cleaning up the virus from your computer and it's a bogus product. Then, right after they install it, they go to trust pilot and put pressure on you while they are on the line with you to fill out the reviews. These reviews are mostly from these calls. Please do NOT get scammed. I am in the process of reporting them to my credit card company and trying to get a refund. They won't give anyone a refund. Call +1 *******636. Try it and you will see.

Date of experience: October 23, 2023
Maryland
1 review
0 helpful votes
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Waredot: Excellent!
October 23, 2023

Elvish Evans was excellent and very calm as he helped me through getting me access back to my computer! I highly recommend both Waredot and Elvish!

Date of experience: October 23, 2023
Maryland
1 review
0 helpful votes
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The best customer service i have ever recieved he install the security into the computer to protect
Daniel Page

Date of experience: October 23, 2023
Illinois
1 review
0 helpful votes
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Waredot
October 23, 2023

Elvish Evans is amazing! He helped me troubleshoot my device when it was not working. He is very patient, caring, and compassionate. I would recommend his services to anyone experiencing difficulties. He is the absolute best of the best!

Date of experience: October 23, 2023
Florida
1 review
0 helpful votes
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Good customer service
October 23, 2023

He install the security and clear your computer make it secure. Quick customer service thanks you
Very polite

Date of experience: October 23, 2023
New Mexico
1 review
0 helpful votes
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Outstanding
October 23, 2023

Tech Elvish was polite, very knowledgeable and really went above expectations to help me. Thank you very much, you basically saved my working relationship with my partner. Excellent job. Elvish. Thanks again.

Date of experience: October 23, 2023
North Carolina
1 review
0 helpful votes
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Good job
October 22, 2023

He made the whole thing seem easy knows his stuff great job he install the security into my computer

Date of experience: October 21, 2023
New Hampshire
1 review
0 helpful votes
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Waredot
October 22, 2023

Thorough but somewhat lengthy elvish was very helpful did a great job, would recommend him to anyone who

Date of experience: October 21, 2023
Florida
1 review
0 helpful votes
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Thank you for help
October 22, 2023

Chris from Tech support was extermely patient and professional. This was a stressful situation for me and he helped me deal with it.
Great job, he is an asset to your companyl.

Date of experience: October 21, 2023
Washington
1 review
0 helpful votes
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Excellant
October 22, 2023

Help desk awesome. He help me to install office. Install was easy and well informed. Should use this.
Daneil

Date of experience: October 21, 2023
New Hampshire
1 review
6 helpful votes
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This product is a scam
September 30, 2023

Beware, these RH people lie to sell you a product that dont work. They are not responsive to customer requests for help or refund. Stay clear of these MF's

Date of experience: September 30, 2023

From the business

Waredot live to make your technological environment simplified & trouble-free with our designs, developments of software, applications & solutions for Windows, Mac, Android, iOS. Our mission: To intensify the user’s business prosperity, creating value for money & reliability. Our goals: User success is our success. We ensure high performance; friendly-services; detailed check for zero mistakes or zero-repents. Our objective: Consistent, innovative, passionate team for being responsible, available for the customers. Produce simplified-friendly software & easy-solution for their gratification & use.