website thubmnail of AchieveCard
How would you rate AchieveCard?
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Minnesota
1 review
1 helpful vote
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Worthless
July 10, 2022

The only card I know of that cancels your card with no notice for being inactive... Absolutely worthless being they charge astronomical monthly fees...
And their customer service is horrible as well! Go with another card if you can!

Date of experience: July 10, 2022
Pennsylvania
1 review
10 helpful votes
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They won't return our stolen money from March. We won the case. The virus has us out of work. We have no money, none. And they keep giving excuses everyday. Customer service is the worst, along with the supervisors. We're reporting Achieve Card to the BBB, and our lawyer will handle the rest. I also found out that once you win the case, regarding your stolen money, they have 10 in which to return your money. It's almost two months and nothing. See ya in court

Date of experience: April 25, 2020
Virginia
1 review
3 helpful votes
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Expecting a direct deposit and they close my card. Say they can't reopen it. They rejected my deposit and refuse to let me speak to a supervisor. Now I have to wait 5 weeks for a paper check. Rude customer service. If Karma is real, bankrupt they will be.

Date of experience: July 9, 2018
California
1 review
4 helpful votes
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Funds stolen
May 13, 2019

My card was hacked and funds stolen over a month ago. They approved my dispute and placed my funds back onto the card they told me to dispose of, then the supposedly closed account was hacked again and my funds taken a second time by the same person. Now I fold second dispute they approve it and assure me a paper check will be issued. A month later no check and can't speak to a manager

Date of experience: May 13, 2019
Florida
3 reviews
5 helpful votes
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I added money just to book a hotel and rental. Someone else tried to book plane tickets. I didn't know that when i called to find out why $1 was debited and by who. They locked my card before i could tell them what i wanted to do. Then despite being out of town and needing my money for everything (food gas ect) they tell me i have to pay $29.99 and wait 3days for a new card because when i signed up i agreed to this. This is not how Visa is supposed to work from any company. They are saying because i choose their card i agreed to pay for fraud and have my family stranded and hungry for 3 days at a charge of $29.90! Is there a class action i can join or can we start one?

Date of experience: March 18, 2018
New York
1 review
0 helpful votes
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Didn't honor dispute
November 19, 2019

I submitted a dispute on a transaction that I did not make and did not authorize. They would not honor my dispute plus charged me $10.00 for a new card. When I called them all I got was a run around. And my account info is messed up so I can't even access my account

Date of experience: November 19, 2019
Kentucky
1 review
0 helpful votes
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Watch Out
August 27, 2020

I have been with this card company for 7yrs and I haven't had a problem unti now. I have several charges on my account that I didn't authorize. I filed a dispute and my claim was denied. I hope they will resolve this issue. I hope this is a good company. I will post another review after a week to let you know what happened

Date of experience: August 27, 2020
Arizona
1 review
6 helpful votes
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Closed account
September 18, 2018

I have been with this card for over 3years and they closed my account when expecting a direct deposit worst damn prepaid card then all u talk to is people who english is bad $#*! this card dont get it

Date of experience: September 18, 2018
Ohio
1 review
1 helpful vote
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Dont honor there word
March 19, 2020

Got my check on the first they took 29.95 off it said i bought something at one am in a state 2,000 miles from my home call them shut down my card and charged me 10.00 for new card then i bought a pizza the other night got charged 6 dollars for buying it i think bbb of houston should shut them down because when you apply for charges you didnt make the send you papers to feel out and send in to a hoston address got my back address is a fake address

Date of experience: March 19, 2020
California
2 reviews
2 helpful votes
Follow Kaliah L.
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Always changing something with no notifications... Declining payments i authorized... Stupid transaction limit. I do not recommend this card to anyone

Date of experience: May 16, 2019

Overview

AchieveCard has a rating of 1.7 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AchieveCard most frequently mention customer service and direct deposit. AchieveCard ranks 3rd among Debit Card sites.

service
2
value
2
shipping
1
returns
1
quality
2