business logo of Ador

AdorReviews 288

ador.com
chic, casual, swimwear womenAge 19-25, 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Chic designs, rich with detail. Shop ADOR, where timeless elegance intertwines seamlessly with modern comfort.


ador.com
USA
Ador is part of LightInTheBox
Clothing item from AdorFashion apparel by AdorMerchandise from Ador clothing lineAdor fashion product

Business Highlights

General

Parent Company: LightInTheBox
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: products must be returned unworn, unwashed, and in their original condition, with all tags and liners still attached
Return Cost: $6 return label fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size, petite & short
Available Sizes: Women's (S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: email
Support Email: customerservice@ador.com

Payment Options

Payment Methods: card payments, PayPal, Google Pay

Membership Programs

Rewards Program: Active Junky

How would you rate Ador?
grey star
grey star
grey star
grey star
grey star

Ador Reviews Summary

Ador has a rating of 3.9 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ador most frequently mention customer service, good quality and shopping experience. Ador ranks 63rd among Women's Clothing sites.

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

NL
1 review
0 helpful votes
Follow Gerty v.
Unfollow Gerty v.
Share Review
Report Review

Héél blij mee!
October 6, 2025

Twee leuke jurkjes toegestuurd gekregen. Hoefde daar niet lang op te wachten. Ik ben 1.63cm, 70 kilo en vond ze net iets te lang. Heb ze korter laten maken. Twijfelde tussen M en L. L genomen, maar had misschien toch een M moeten zijn, want nu sluit de elastiek niet echt aan in de rug. Qua kleur zijn ze prachtig en het valt ook mooi, dus ik zal er zéker plezier van gaan hebben! Communicatie was ook steeds goed. Top!

Date of experience: September 26, 2025
ADOR S. Ador Rep
2 months ago

Heel erg bedankt voor je lieve woorden! 💕 We zijn superblij dat je zo tevreden bent met de jurken – de kleur en de stof staan je vast geweldig. Dank ook voor het delen van je opmerkingen over de pasvorm, dat is heel waardevol voor ons en andere klanten. We kijken ernaar uit je snel weer terug te zien!

Switzerland
1 review
0 helpful votes
Follow Maria Carmo B.
Unfollow Maria Carmo B.
Share Review
Report Review

Muito boa qualidade
August 8, 2025

Fiquei muito contente com as minhas roupas, um conjunto calças com Blusa mais uma blusa, blusa esta que encomendei outra igual

Date of experience: July 30, 2025
ADOR S. Ador Rep
4 months ago

Muito obrigado pelo seu comentário tão positivo! 🧡
Ficamos muito felizes em saber que você gostou da qualidade e das peças que recebeu. Conte sempre com a gente. 💫

Czechia
1 review
0 helpful votes
Follow Marketa P.
Unfollow Marketa P.
Share Review
Report Review

Great satisfaction
July 13, 2025

I order clothes (mostly dresses) regularly from Ador. It is my favorite e-shop because the clothes are made of beautiful materials, comfortable to the body, made of high quality and (most importantly) they fit my figure as if they were made exactly for me. Every new piece is admired by my friends and colleagues from work. I love them.

Date of experience: July 3, 2025
ADOR S. Ador Rep
5 months ago

Thank you so much for the love and support! We're thrilled to hear Ador has become your go-to spot and that our dresses fit you so well—it truly means the world to us. We're so glad your friends and colleagues are noticing too! Can't wait to bring you more pieces you'll love.

Washington
1 review
0 helpful votes
Follow Melinda W.
Unfollow Melinda W.
Share Review
Report Review

Great quality clothing
July 10, 2025

The quality of these clothes is absolutely so good and will last a long time. They feel like high quality, very comfortable, and beautiful clothes. I have received so many compliments on the dress I bought from Ador. I will definitely be buying more. The clothes fit very well too. Thank you Ador for providing a great line of clothing and such amazing customer service.

Date of experience: June 30, 2025
ADOR S. Ador Rep
5 months ago

Wow, thank you for the amazing review! We're so happy to hear you're loving the quality, comfort, and fit—and that the compliments are rolling in! It means a lot to us. We can't wait to have you shop with us again!

GB
1 review
0 helpful votes
Follow Christine L.
Unfollow Christine L.
Share Review
Report Review

Great value stylish clothing
July 6, 2025

Lovely fabrics especially considering the price point.delivery can be slow so not for a quick purchase.
Very responsive customer service when there are any glitches.

Date of experience: June 26, 2025
ADOR S. Ador Rep
5 months ago

Thanks a bunch for your thoughtful review! We're glad you're loving the fabrics and value. We also hear you on the shipping—it's something we're working to improve. Appreciate your patience and kind words about our support team!

South Carolina
1 review
0 helpful votes
Follow Dorene B.
Unfollow Dorene B.
Share Review
Report Review

5 stars 🌟
July 6, 2025

The clothing is quality made and designed. Service and support was quick and helpful. They really went above and beyond.

Date of experience: June 26, 2025
ADOR S. Ador Rep
5 months ago

Wow! We truly appreciate your thoughtful feedback! It means a lot to know that both our designs and support made a difference. We're always here if you need anything!

Italy
1 review
0 helpful votes
Follow Susy V.
Unfollow Susy V.
Share Review
Report Review

Wow! 100% ok
July 6, 2025

I was not expected to receive the items so fast and I also love the quality! Just an advise: size are larger that normal one so it s better to order one size less

Date of experience: June 26, 2025
ADOR S. Ador Rep
5 months ago

Thanks so much for the great review! We're thrilled your order arrived quickly and that you love the quality. Really appreciate the sizing tip, too. Hope to see you again soon!

Maryland
1 review
0 helpful votes
Follow Patrice W.
Unfollow Patrice W.
Share Review
Report Review

Great dresses
June 24, 2025

I needed a few dresses for graduation weekend. Ador delivered great products just in time. I got a lot of compliments on both.

Date of experience: May 16, 2025
ADOR S. Ador Rep
6 months ago

Thanks so much for your kind review! We're so happy to hear that your dresses arrived on time and made graduation weekend even more special. Congratulations, and we hope to see you again soon at ADOR!

Michigan
2 reviews
0 helpful votes
Follow Ana Maria H.
Unfollow Ana Maria H.
Share Review
Report Review

Excellent clothes- Slow shipments
June 11, 2025

I have some orders to Ador. The design of the clothes and materials are excellent. My only concern is that the shipments are very slow.

Date of experience: June 1, 2025
ADOR S. Ador Rep
6 months ago

We're glad to hear you love the design and quality of our clothes. We hear you on the shipping speed—it's something we're actively working to improve. Really appreciate your feedback and support!

Washington
1 review
0 helpful votes
Follow Alicia B.
Unfollow Alicia B.
Share Review
Report Review

I loved the Ador dresses I saw on Instagram, so I did a quick search of reviews to make sure this was a legit company, read their return policy ("easy returns" they promised) and made my purchases. Now, I'm kicking myself. First, it took weeks for the package to arrive. When they did, it came from a person in Brooklyn (not a company address), which was odd. One of the dresses is fine, but the other one is completely faulty - one pocket is 5 inches higher than the other and there seems to be an extra seam sews on one side so that the entire thing hangs sideways. I immediately submitted a request for refund, expecting to get a return label, and intead the company demanded photos and said I could get a 30% discount to simply keep it (it's not wear-able). So I submitted photos and there was no response. I followed up with another email the next day, and again there has been no response. It has been 3 days now and I am starting to realize this is a scam. Or at least a massive hassle. DO NOT BUY from this company. I wish I didn't fall for an Instagram ad. Lesson learned.

Date of experience: May 31, 2025
ADOR S. Ador Rep
6 months ago

We sincerely apologize for the issues you experienced and regret that your shopping experience with us fell short.

We understand your concern while waiting for a reply and apologize for the delay. The assigned agent was on a two-day break and couldn't respond immediately. However, upon her return, she promptly followed up and arranged a refund for the dress—no return required.

At ADOR, we take our return policy seriously and strive to make the process simple. The reason we requested photos earlier was to report the issue to our product management team so they can investigate the root cause and help prevent it from happening again.

We truly apologize again for both the delay and the quality issue. Your satisfaction is our top priority. If you have any further questions about this order, feel free to reach out.

Texas
1 review
0 helpful votes
Follow America R.
Unfollow America R.
Share Review
Report Review

Excellent service
June 8, 2025

At first, I was very skeptical about the purchase. I sent several messages, and they were all answered very quickly. When the products arrived, I fell in love with them. They were of good quality and design.

Date of experience: May 29, 2025
ADOR S. Ador Rep
6 months ago

Thanks so much for giving us a chance! We totally get the initial hesitation, and we're so glad our quick responses helped ease your mind. Even happier to hear you loved the quality and design once your order arrived—that means everything to us!

South Carolina
1 review
0 helpful votes
Follow Debbie R.
Unfollow Debbie R.
Share Review
Report Review

Deb loves the clothes
June 8, 2025

Beautiful, quality clothing. Easy to return and /or exchange. Will order again from Ardor. Great customer service.

Date of experience: May 29, 2025
ADOR S. Ador Rep
6 months ago

Thank you so much for the kind words! We're thrilled to hear you loved the quality and had a smooth return experience. Our team is always here to help, and we can't wait to have you shop with us again!

Indiana
1 review
0 helpful votes
Follow Diana T.
Unfollow Diana T.
Share Review
Report Review

The outfit was exactly as pictured. It did take awhile, but it was worth it. Material is high end and feels luxurious. My concern was that the print would be cut at some different angles and would not be as visually pleasing. Not so. The outfit is exactly as pictured. Thank you Ador.

Date of experience: May 22, 2025
ADOR S. Ador Rep
7 months ago

Thank you so much for the thoughtful review! We're thrilled to hear the outfit matched your expectations and was worth the wait. We take great care with design and detail, your recognition means a lot to us! Can’t wait to have you back at ADOR for more styles you'll love!

Romania
1 review
0 helpful votes
Follow Sanda e.
Unfollow Sanda e.
Share Review
Report Review

Fantastic dresses
May 23, 2025

Verry nice experience, It was first time buying on this site, I am glad I found it vua facebook and the dressess I bouth are perfect, fit well and looks verry nice

Date of experience: May 13, 2025
ADOR S. Ador Rep
7 months ago

We're so glad you discovered us through Facebook! It's wonderful to hear that your first shopping experience was a great one, and that the dresses fit just right. Thank you for the kind feedback!

North Carolina
1 review
0 helpful votes
Follow Mia K.
Unfollow Mia K.
Share Review
Report Review

Reviewing Ador Order
May 22, 2025

I "ador"e the dress I received! It is one of my favorite dresses I own :)! Furthermore, I had a great experience with Ador's customer service. I look forward to ordering from the company again in the future!

Date of experience: May 12, 2025
ADOR S. Ador Rep
7 months ago

We also "ador"e your review! We're so happy to hear the dress became a favorite and that our customer service made your experience even better. Thanks so much for your kind words—we can't wait to have you back for your next order!

Hungary
1 review
0 helpful votes
Follow Renata M.
Unfollow Renata M.
Share Review
Report Review

Első vásárlás az ADOR-tól
May 17, 2025

Első alkalommal vásároltam, de ár-érték arányt jónak gondolom, elégedett vagyok a termékkel. A Magyarországi szállítás kicsit hosszú, de talán érthető. 2 terméket választottam, de még a második nem érkezett meg de biztos napokon belül itt lesz, mert már az értesítést megkaptam! Szándékomban áll továbbra is vásárolni Önöktől!

Date of experience: May 7, 2025
ADOR S. Ador Rep
7 months ago

Köszönjük szépen a visszajelzést! Örömmel halljuk, hogy elégedett a termékkel és az ár-érték aránnyal. Elnézést kérünk a szállítási idő miatt – dolgozunk azon, hogy gyorsabbá tegyük a folyamatot Magyarországra is. Köszönjük a bizalmát és a vásárlást!

Texas
1 review
0 helpful votes
Follow Cheryl H.
Unfollow Cheryl H.
Share Review
Report Review

I was pleasantly surprised by how nice the outfit is that I ordered! Super quality material and really well made. I will definitely be ordering more from this company!

Date of experience: May 6, 2025
ADOR S. Ador Rep
7 months ago

Wow, thank you so much! We're thrilled to hear you loved the outfit! We appreciate your kind words about the quality, and we can't wait to help you find more pieces you'll love. Happy travels and see you again soon!

Nevada
1 review
0 helpful votes
Follow Debbie D.
Unfollow Debbie D.
Share Review
Report Review

Disappointing
May 15, 2025

The zipper went down once but will not zip up, it needs to be replaced.The dress is a lot heavier than expected. To much fabric and not flowy enough. Reminds me of curtains.

Date of experience: May 5, 2025
ADOR S. Ador Rep
7 months ago

We're truly sorry to hear about the zipper issue and that the dress didn't meet your expectations. Please send us your order details here or email us at customerservice@ador.com so we can help resolve this promptly. We're here for you!

GB
1 review
0 helpful votes
Follow Tracey H.
Unfollow Tracey H.
Share Review
Report Review

Pleasantly surprised
May 13, 2025

I had never heard of Ador but saw the adverts via Facebook. I love jumpsuits and after reading some positive reviews decided to order 2. They arrived in less than 10 days. Good quality. One fits perfect but the other is a little long in the leg. I'm a 12-14, probably edging more to a 14 so would recommend sizing up to a L. I'd certainly recommend to a friend.

Date of experience: April 23, 2025
ADOR S. Ador Rep
7 months ago

Thanks so much for sharing your experience! We're thrilled you gave us a try and loved the quality—and we totally appreciate the helpful sizing tip too! We'd love to see you (and your friends!) back again soon!

Florida
1 review
0 helpful votes
Follow Zaida M.
Unfollow Zaida M.
Share Review
Report Review

I do not have the merchandise and no one is responding to the email sent. No one to speak to this is frustrating. It was suppose to be a birthday gift for my daughter

Date of experience: May 3, 2025
ADOR S. Ador Rep
7 months ago

We're truly sorry to hear you haven't received your order—rest assured, we're here to help.

We've tried reaching out but haven't heard back. Could you please provide your order number so we can look into it? Or feel free to email us directly at customerservice@ador.com.

You mentioned not receiving a reply to your email—could you let us know which address you contacted? We respond within 24 hours, but occasionally replies may end up in your spam folder, so please check there as well.

We look forward to resolving this for you as soon as possible.