On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Affordable Seating Reviews Summary
Affordable Seating has a rating of 3.5 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Affordable Seating most frequently mention customer service, bar stools and delivery time. Affordable Seating ranks 43rd among Furniture sites.
We monitor reviews for authenticity
Bought metal bar stools recently. They're stylish, comfortable, and fit our bar area perfectly, just as suggested from their sales agent. Delivered a week after ordering. They exceeded my expectations with quality furniture, fast delivery, and great salespeople.
Ordered 80 metal patio chairs on their site and they arrived 5 days later. Packaging was OK, courier company called to check when someone will be at the address. Easy 5 stars from me!
Very fast delivery for a sizeable order. 6 days from ordering from to the shipment being at my address. Bought mixed furniture so I can give a excellent comment that everything I bought is top-notch commercial grade furniture. Sales rep that I spoke to was very nice. She took the time to figure out my requirements and recommended products I needed so I didn't have to search for them.
Delivery was a bit late, 8 days to be precise. Bought tables (table tops and table bases) from them and they look and feel durable. If the delivery was on time I would have rated you better. I hope next time I order it won't be delayed.
Ordered custom booth in white, we received antique yellow w strips throughout. Customer service provided conflicting info and they were non- responsive to resolve even when it was very clear they made a mistake. Stay clear, many 1 star reviews on Yelp! MANY
Talked to a sales agent for quite a while to figure out what I type of booth I needed, from dimensions to materials. She seemed very knowledgeable, took her time to help me. Appreciated that very much. The booth I bought is customized to fit all of my requirements. Delivery was done with courier service, on time.
The delivery time for 3 booths I bought was OK. The order arrived within the quoted time. Ordering was easy and the quality of the booths is great.
Very fast delivery for two booths and a reversible table. Only took a week from ordering on their site for the courier service to arrive at our restaurant. Very happy with the quality of the booths. The laminated table looks stylish in black. No complaints here.
Affordable Seating truly came through for our cafe with their top quality wooden furniture! We needed extra chairs before the holidays and we weren't sure if they will arrive on time. The sales agent we spoke to convinced us that they will arrive on time, and without a scratch. All 26 designer series Americano ladder back chairs that we ordered arrived perfectly packed and in 5 days only. Ordering tables and umbrellas soon. Thanks again for an amazing service, from delivery to quality. Also, a bonus is that their website is very user-friendly and intuitive.
We bought chairs and tables that look great in our restaurant from Affordable Seating. They're well-made and look better than I thought they would. Also, the sales team is simply outstanding, very polite and knowledgeable people work here. But the delivery took a little longer than planned.
Bought bar stools for our outdoor area and I couldn't be happier with the quality, especially considering the price. They feel sturdy and well-made. The delivery was surprisingly quick and you can tell that the packaging was done with care. A great purchase that exceeded our expectations in both quality and service.
Very happy with the delivery time provided by Affordable Seating. Bough a lot of chairs and tables and all got delivered within the deadline of two weeks. Even 4days sooner. The furniture was nicely wrapped. Tracking was provided with order info.
I bought 40 chairs and 8 tables from them, and I was amazed at how quickly they delivered them. It only takes 7 days from order to arrival. The tables and chairs look and feel strong, which is exactly what I needed for a busy place like my cafe. Going to order more soon after we do some renovation
Right off the bat when we called them, their customer service reps were very helpful right away. The delivery service let us know when they thought they would arrive at our address, and they gave us an approximate time. They are experienced, kind, and helpful. Our new furniture was exceptionally packaged and arrived without a single scratch. Quality and value for compared to their excellent pricing for USA made furniture are well worth five stars
5 days delivery for 40 wooden chairs and wooden 8 tables. Great customer service and very good packaging. 5 stars from me!
Our order of 12 black aluminum patio tables with dark walnut faux teak and 90 aluminum patio chairs has proven to be a wise investment. After several months of regular use, the furniture continues to retain its durability. Our guests have praised the design, and we've found the chairs to be exceptionally comfortable. The delivery was at our address only 6 days after ordering. Sales agents are very kind. Thanks for the great service
I had a recent purchase, about 3 months ago, of 24 Leon Aluminum Chairs and 12 Aluminum Patio Tables was a mixed experience. While their packaging ensured no damages during transit, the delivery took an unexpected four-week delay compared to what we were quoted. Despite the inconvenience, the customer support team was responsive whenever I called to inquire about the status of my order.
Hi Matias, Thank you for your review. I am sorry for the unexpected delay. Please mention it on your next order and we will gladly assist to provide a better experience. Thank you, Eric Brenner
The delivery of our order, which included 48 wood ladder back chairs with a walnut finish and black vinyl upholstered seats, along with 6 quickship booths, took longer than we expected based on the quote we got. However, we were consistently updated throughout the process, which we greatly appreciated. Despite this delay the company's customer support was exceptional. We encountered a few minor hiccups, but we were thoroughly impressed by their professionalism and dedication to ensuring our satisfaction. The staff, particularly Juliana, were polite and patient, and respectful during all of our interactions. It is evident that they prioritize their customers' needs and work to ensure that orders are as smooth and stress-free as possible, even when unexpected issues arise such as delayed deliveries.
I can't say enough about the excellent customer service I've received at this firm! My experience was excellent, and I would want to express my heartfelt gratitude to Eric for his assistance. When we were putting up our coffee business, Eric helped and assisted us in selecting the ideal colors and materials. His knowledge and doing his best too guarantee we get the perfect furniture was absolutely impressive. Thank you again Eric for your invaluable assistance!
Our pizzeria now has new bar and dining furniture from restaurant furniture net. Our order was roughly $12,000 (we purchased chairs, tables, bar stools, booths, patio tables, and patio seats). Order tracking was simple, and the metal x back outdoor chairs they advised were a brilliant choice. Ideal for unexpected crowds at peak hours. From order to delivery they nailed it in terms of speed and service. Although delivery took a few days longer, this was not an issue for us.
From the business
Affordable Seating has been a leader in restaurant furniture sales for over a decade, building a name that you can trust. As experts in commercial design and lay-out, we pride ourselves in quality at a fair price. As a Chicago based business, with us you can shop American. Many of our wood products are made at our facility in Indiana including wood chairs & bar stools, solid wood seats, tables, booths and more. We have thousands of items in stock. Our experts have searched and found, designed, and sometimes created the best commercial furniture, to make sure that you can find what you are looking for.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for any dissatisfaction you experienced with your recent purchase.
Upon reviewing your order details and the concerns you raised, it seems there may have been some misunderstanding regarding the specifications of the custom booth you received. Our records indicate that the booth was indeed crafted according to the specifications you provided, with white and oyster gray vinyl. We do not offer antique yellow vinyl as an option, and there were no deviations from your custom order.
Regarding the sample policy, we strive to provide clarity and transparency to our customers. Our standard policy allows for the provision of samples upon request if colors are something that is important to you before the order has been placed. We are puzzled by the conflicting information you received regarding this policy. This policy was disclosed to you at the time of purchase as well as on our website. When the order was placed, you checked a box marking that you agreed and understood our policies. It states that if samples are important, then they need to be requested; otherwise, by not requesting the sample, the customer has waived their right to dissatisfaction with the product.
Furthermore, please note that custom items are non-returnable and non-refundable. As the item was manufactured correctly according to your specifications, we do not have any other solution to provide. We understand that you may not like the final product, but it was produced accurately based on the details provided.
We regret any inconvenience this situation may have caused and appreciate your understanding.
Eric