I needed to rent a car on the spur of the moment due to a medical emergency in the family and Yolanda in the Huntsville airport, helped me out and was very pleasant and made the whole experience easy. She gave me a choice of two different vehicles and I really loved the Chevy Trax. The car was new, and clean, and I really enjoyed driving it. The return was easy and I did return it two days earlier than I thought I would need the car, and I wasn't charged for those extra two days which I was concerned about and happy that I wasn't charged.
I rent with Alamo almost every week. They are a little more expensive most of the time but the cars are always in good shape and the check out process is quick and hassle free.
Alamo is the way to go! See Chevy when renting in Nashville BNA. Helpful and considerate staff help ed with the entire process. Will be renting from Alamo, moving forward!
Hi David, thank you for the fantastic review. We're thrilled to hear you had such a great experience, and we can’t wait to see you again for your next rental. - Lisa
I never thought I'd leave a review for a car rental spot but Alamo JFK had the kindest, sweetest employees working there. Thank you to everyone - from start to finish - best car rental experience.
Jay - the manager on duty at CVG airport switched out my initial rental to provide me with a vehicle that was compatible with my phone connection - I was so grateful for his quick response to switch out my rental for one that would work for me!
All excellent. Service was fast and efficient. Our car was fine and got excellent mileage. Check out went so quickly and we did not have to rush to get into the airport, which was super close!
Very impressed with the efficiency and professionalism of the entire Alamo team from check in to getting our vehicle to return. Would recommend Alamo unequivocally.
Hi Michael, we’re thrilled to hear you had such a positive experience with our team. Efficiency and professionalism are our top priorities, and your recommendation means a lot to us. - Lisa
All as promised, very quick and efficient pickup and drop off. Good choice of cars. Car was clean and very new. Staff were great at all points of contact
Wonderful experience from beginning to end. In fact, the best we've ever had in renting a car. So much of that was down to the incredibly knowledgeable, friendly, helpful employees we met during pickup and return. Special thank you to Herman and RJ! Y'all made our trip even better.
The people are great from start to finish. Car was clean and well kept. The price was fantastic! Who wouldn't love running around Florida in a convertible for the price of a compact.
Overview
Alamo has a rating of 4.5 stars from 156 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alamo most frequently mention customer service and great experience. Alamo ranks 10th among Car Rental sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi CJ, we’re thrilled to hear you’re consistently satisfied with our service. We strive to provide quality vehicles and a seamless experience. Your loyalty means a lot to us, and we appreciate your feedback. - Lisa