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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy process!
I do wish there was a more efficient way to select the book based on the shipper so that I don't have books coming from multiple different places when one store may have all of them I want
Alibris been my go -to whenever I need any kind of book including school textbooks. I can usually find reasonable prices. Shipping time is almost always right away. It's the only online site I use because of the excellent service!
I have been totally satisfied with each order placed, whether it is a classic old movie or book (even hardcovers). Great prices and vendors. I only wish there was a singular shipping cost when multiple purchases are made.
No matter how old the film I'm interested in or a recent best seller, I always find what I'm looking for.
Easy process. With the advent of Amazon years ago, frankly I'd forgotten about Alibris. I wanted a different book, and it wasn't available on Amazon and Ebay. I wracked my brain trying to remember this place where I had bought books in the past. It took a while, but it finally popped into my head— Alibris. So glad they still exist! They don't have the book I was looking for, but this one showed up, and will definitely fit the bill.
The prices are definitely lower than the same items found on Amazon, however, the shipping costs for each individual item do add up pretty quickly.
Purchase process was a little weird. My cart would not let me add a 4th item until I settled whether I wanted a deal to save $1.24 on the first 3 items. I took the deal, but couldn't that have been settled up at the end? I planned on making one purchase for roughly 10 items.
Always excellent books in usable or even fine condition from awesome independent bookstores for great prices! Thank you, Alibris!
I have difficulty when trying to order more books from the same seller to reduce shipping charges. Process seems to cumbersome.
Fast and efficient. Very easy to use. Very recommended. Ob li di, ob li dah. Must be 50 letters…
It just works. Order placed and paid for. Bill delivered in good condition. Amazon avoided. All is well.
Shopping was easy, selection is great. First place I look when wanting a book.
I didn't like that when I had to create a password there was no option to show password. That's a handy little feature to have on any website. Other than that, everything was fine
Came looking for two specific books, found them and some music from way back and ordered it too. Done in less than 10 minutes.
Books my wife wanted were easy to find; easy checkout with Alibris account.
When you order multiple books, it seems to be easier if you manage to order them all from the same source. Cheaper shipping, I think.
Easy to find what you want and easy to order. Today I changed the shipping address. Site always works well.
My mom told me about Alibris years ago. I have bought many books for very inexpensive prices, but the shipping is getting way too expensive. Used to be when you said they were books they shipped for very little money.
I should have signed it right away as three times I put my books in the cart and it erased two of them. For the books I purchased, great prices. For others only in paperback I can no read the small print and some of the others were just way too expensive. I have to thank my Mom may she rest in peace reading!
Waiting to see if it arrives on time. Nothing else matters.
I've not trusted you before.
I don't give a 5 until it arrives on time.
It was easy to use and I liked how they gave me many options from who i can buy from and compare prices for the item i needed.
I had spent quite a bit of time filling the cart with the books I wanted. When I logged in, the cart was empty. I spent several minutes re-filling the cart and losing 2 books at lesser prices for Very Good quality. I was in the process of ordering for about 2 hours. Very unhappy.
The billing information was difficult to get right. Be careful how you put in your billing and shipping addresses if they are different.
Great prices and selection. The Baltimore Museum of Art was sold out of American Sublime. So I googled the title and found your website had it and at a discount. Thanks!
It has always been easy to shop with your site. Usually a very good selection of the title I'm looking at a wide variety of prices and conditions.
Always easy, even if I don't find what I'm looking for, I'll find something to think about purchasing.
I have just ordered two of the same book -- one to ship to Canada (cost $17) and the other to ship to USA (cost $7).
My first review was negative because of the +200% shipping price increase -- revealed to me ONLY AS I FINALLY CHECKED OUT.
For this 2nd book, the reverse occurred ie. A decrease in shipping to Kansas.
This is also a SHOCK... as it should be stated in your online page 1 advert -- that the $7 shipping is to USA... and "other countries will pay higher shipping... to be calculated (along with taxes) at Check Out".
That kind of up-front notice would engender more customer trust -- and less customer shock and frustration/ill will.
! It was a SHOCK to see your shipping price jump from $7.61 (which I thought very attractive) to $16.75 just as I was checking out!
That increased our christmas present purchase price by almost twice as much = 96% more than when I started placing the order.
This seemed something like BAIT & SWITCH fraud?
Is this because of USA tariffs?
Beautiful book of Mexican calendar art. I seen an exhibit of the original paintings at the Mexican Fine Art museum in Chicago. It was a fantastic exhibit and I really desire to have a book and history of the works.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.