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AVS ForumReviews 27

3.0

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AVS Forum Reviews Summary

The company has established a reputation as a valuable resource for audio and video technology enthusiasts, with many users appreciating the wealth of information available and the expertise shared within the community. However, there are significant concerns regarding the moderation practices and perceived bias towards sponsored products, leading to frustrations about censorship and the quality of discourse. Customers frequently report difficulties in obtaining accurate information and effective support, as well as experiences of bullying within discussions. Overall, while the site offers substantial knowledge, its customer service approach and community dynamics warrant improvement.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
5 helpful votes
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Mark Rubin was caught lying to a consumer about capabilities of Eversolo DMP-A6 Streamer/ network player and when I explained Atmos he and another bully jumped in attacking me then banned me. If you defend yourself from these lying liars they randomly end the thread and ultimately ban your account if you disagree and point out their lies. https://www.avsforum.com/threads/eversolo-dmp-a6-streamer-network-player.*******/

Date of experience: June 5, 2023
Illinois
2 reviews
2 helpful votes
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I have been banned for the forum in the past for posting a post "disagreeable" with forum members. You are not allowed to have an opinion, post against what the regulars post, or anything. Someone posted that all receivers and amps sound the same, I disagreed and was jumped on by a lot of regulars. They reported me, I received infractions... just for disagreeing. I never insulted anyone or went again rules at that point. Then when people insulted me a few times, I insulted back and got permanently banned from the forums. That was in 2014, in 2015 I made a new account and usually just used it for shared information, not posting.

Fast forward to today, I posted a guide for people who could not get Audyssey room correction working correctly roughly a week ago, to try different things (sound familiar?). Some tried it, but most were against it and I was getting mods coming in and giving me "warnings of my behavior" when all I did was disagree back. Is that not what forums are supposed to be about? Debates and discussions?

The mods merged my thread and guide into the official Audyssey thread, without warning. Suddenly, members were complaining and telling me "I made my point" and I received an infraction for "Making it my own thread". You mean, the thread the mods put me in without notifying me even?

You agree with the people there or make friends with the mods? You can get away with anything then, insult people, belittle people, etc. You end up being "new" to a thread? You better conform, or you will be attacked by the members who have been around and the mods will defend them, even if they insult or belittle you. You fight back? You will get banned and threads deleted by the mods. They protect the egos of the members, rather than give equal treatment to all. I was in the place for 5 years nearly, yet was treated like a "peace disturbance".

I would not recommend this forum to my worse enemy.

Date of experience: January 1, 2020
North Carolina
1 review
2 helpful votes
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I got this message "Your Notifications: 3", then this: "Your IP Address (###,###.###.##) is currently awaiting authorization to be enabled for the user (my user name)
Then this message: "Please check the email address associated with your account and click the authorization link.
Click Here to re-send the verification email." I did everything they asked, but I could never get through to them. The Contact will not work for me. It's as if I had the plague. How can I figure out to contact a real person to fix this?

Date of experience: November 12, 2019
India
1 review
0 helpful votes
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Test
June 17, 2019

I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. I agree to Sitejabber's Terms & Conditions, including to not write false reviews, which is in many cases against the law. test.com

I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. I agree to Sitejabber's Terms & Conditions, including to not write false reviews, which is in many cases against the law.

I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. I agree to Sitejabber's Terms & Conditions, including to not write false reviews, which is in many cases against the law.

Date of experience: June 16, 2019
California
1 review
12 helpful votes
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Frustrating site made up of mods that make arbitrary rulings to protect the egos of regulars who bully around the rest. Full of ads and spams your email.

Date of experience: June 16, 2019
Texas
1 review
16 helpful votes
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Members parrot opinions of others. Most members have never seen or heard the products they discuss. Other members ask the same questions year end, year out but never buy anything. Guys are obsessed with calibration. They will mull over calibration settings for small, incremental gains. Mods will ban members with no explanantion. Members will bait other members into debates. Then run to mods to have said member banned once a debate gets heated.

AVS is terrible. The only people who like it are easily impressionable guys who are new to the audio video home theater market.

Date of experience: May 8, 2019
Missouri
1 review
2 helpful votes
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Gotta admit, I'm surprised to see the negative reviews. I've been using the site since the late 90's and have been a member since 2002. It's certainly had it's ups and downs. The biggest issue was the password reset issue from a couple years ago that accidentally locked some users out of their accounts. As for people ganging up and attacking? It's never happened to me in the 2 decades I've been on the site. For sure, there's a few people who are probably over zealous about their particular subject (BOSE is evil! More subwoofers always! Black levels in projectors is the most important thing ever!, etc.). Overall though, I've always had good luck in getting advice and just throwing in some of my own common sense for good measure. It's particularly useful in guidance for building your own theater in your home. That section of the site seems to have the most science and the least amount of ego.^_^

Date of experience: April 9, 2019
Canada
2 reviews
10 helpful votes
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The forum is full of people who will push products as good. Anyone that says otherwise, and your post will get deleted it if may effect the sales of sponsored products etc. As such you really can't rely on any information as most negative news is censored out.

Some members get involved in testing products, and publishing results for their own benefit, or they are a hidden rep in disguise.

Many members will attack you... and gang attack you, calling in for reinforcements if they are not winning a debate. They will try and make it so uncomfortable for you that you will want to leave and never post your experiences, or your knowledge.

This will go as far as running to AVS to have your post deleted. If you can't win and your embarrassed publically now, run to avs and make a complaint to get the post removed.

You cannot count on this place for the real goods on products due to this gang attack
Followings on some products, as well as all the censorship.

If you go here, you must understand that it is a business, and must do everything it can to support the businesses it may represent.

Date of experience: February 27, 2019
Wisconsin
1 review
17 helpful votes
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As others have indicated, most parts of the forum are overrun by "forum police" who dictate what the AVS "Official" viewpoint and facts are about any given topic. If you stick to the forum dictated commercial sell jobs, you will be ok. If you ask or raise any questions that differ from the "official stand" on a matter. Be prepared to be attacked or even banned.
This site claims to be about "Video Science" which is just a puffed up moniker to promote all sorts of technical products and services of questionable value. Those who have a lot of disposable income for high priced hardware, but have no clue on how to use it... will lap up any and all of the technical snake oil the site sponsors dish out.
Short version of the next part: Buy a Disney WOW, Spears & Munsil, or other TV settings disc to make Media Assisted Settings for your TV settings. You likely will see the results much better than a questionable metered or "pro" $$$ calibration. A consumer grade TV does not need a meter to make high quality (accurate?) TV settings... period. Do it if it makes you feel good, but the results will not be visually better and maybe worse than using a disc to make Media Assisted Settings.

Room lighting, distance from the TV screen and other room conditions dictate more about TV settings than what a metered calibration can do. In fact, given any TV you could have 5 "pros" with meters do your TV calibration and each obtain 5 different results in settings. Ask the Forum why that should be if all of those calibrations are "accurate" and be prepared to be flamed, harassed, and derided as a heretic.:)

Example: TV calibration is a hugely promoted service on AVS Forum along with the pricey semi pro or consumer grade meters and software to do it. They push the idea that to get the "Best" picture on even your $500 to $800 TV you need to have it professionally calibrated. Yet even the word "Best" is a subjective term that they will throw back in your face if you use it. The members who buy into this sell job spend countless $$$$ and even more hours using the meters and procedures to do and re-do endless "calibrations" always claiming the last was now "accurate".
Most who go through this will find the picture dull, drab, or even the opposite. The truth is room lighting and basic TV settings that work to give you the best visual display in your room and on your TV are what is best. Metered results are most often sterile and not accurate at all, since the meters and people using them vary widely in attaining to any real video standards despite the claims that they do.

Date of experience: April 6, 2018
Canada
1 review
2 helpful votes
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Its okay
November 21, 2017

I have been using this site for a few years. It has all the information you're looking for. Their approach is to support the top of the line products, like sony, samsung and OLEDs. They dont care about cheap/inexpensive products. Its all about quality over affordability.

Date of experience: November 20, 2017
California
1 review
14 helpful votes
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Used to be good
October 13, 2017

This site was great but it's now ran by sponsor money. The truth gets suppressed if it makes sponsors' products look poor. Also there is too much misinformation being spread. If you ask a question you'll have a better chance of receiving an incorrect answer than a good answer.

Date of experience: October 13, 2017
Indiana
1 review
13 helpful votes
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Forum moderators are incompetent. Rules state must have exif files in pictures posted and crt shots used have no exif files. Go to last few pages 20-22. Thr thread starter must be paid by AVS to push a digital agenda.

AVS continues to have these trolls run wild no credibility with AVS moderators.

Date of experience: April 12, 2016
Denmark
1 review
16 helpful votes
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Ruled by advertising.
April 12, 2016

The site is not what it once was, its become a advertising site where your not very welcome if you dont agree with new products pushed there.
The general impression is that moderators rule whats said or not about products, specially if the product is from a vendor on the site.

Its not a forum for consumers, but for the retailers.

Date of experience: April 12, 2016
California
1 review
19 helpful votes
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AVS post false reviews
November 19, 2015

This website has many false reviews post by those money earner. No true. Not trustworthy.

Date of experience: November 19, 2015
India
5 reviews
24 helpful votes
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As far as I am concerned, AVSforum is not been impressed yet for me. But they are trying to impress people who read their content. The best example is the latest DIY project of a theatre. It looks good and it is a little better than all the previous posts in AVSforum. Anyway, this site is not entertaining me in fact.

Date of experience: October 16, 2014
Ohio
7 reviews
24 helpful votes
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I rarely get any helpful advice from this site (there are times I do get some, but not often). They tend to be very opinionated and will argue with you if your opinion differs from their own, they tend to act as if their opinion isn't an opinion, but is a fact, most of the time I end up solving my own problem or when I do finally get a real answer, usually it's not a good one

Then, sometimes when you do solve your own problem (or make a decision about something) and go to tell them, they will still try to change your mind and try to get you to think your decision was a bad idea

Date of experience: September 5, 2014
GB
4 reviews
8 helpful votes
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One thing is for sure on this forum you can learn everything you need to know to buy the best hdtvs. You will even learn the best place to buy it online for an excellent price. You can read about other consumers first hand experiences with the TVs too.

Date of experience: November 29, 2011
GB
3 reviews
16 helpful votes
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This is a great forum for finding advice on anything techie you are stuck with. I have been looking for a good home cinema set up for years and this place has just about everything you need to buy the right kit. It's all reall people too and not someone selling you something, which is always a plus!

Date of experience: July 22, 2011
California
143 reviews
927 helpful votes
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My husband swears by this site and he is obsessed with home theater equipment. In fact, maybe a little too much so... anywhoo, he spends a lot of time on AVS forum and says it's the best because members get deals. I poke around a little too and there are a lot of helpful people who seem to know what they're talking about.

Date of experience: October 11, 2009
India
1 review
2 helpful votes
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I found on this site many important thing as well, this site is very useful for electronics system like video, audio, camera etc. many brand are available here..

Date of experience: September 9, 2009