Beds4LessReviews 42

They call me for my order and They offer me the mattress they said is very comfortable it was the bad mattress I never seen very disappointed

The delivery guys were assembling our bed and ripped our newly wallpapered wall! Very upset about this!
They completely denied that they did it. Do not trust this company!

Shopped around for a triple sleeper and Beds4Less came up significantly cheaper than the competition. Even cheaper with a combo purchase of a pair of mattresses. I thought things might be too good to be true, but decided to give them a try.
The bed frame was delivered very quickly - faster than I was expecting - and I received an email notification about tracking which allowed me to arrange for someone to be in to take delivery.
No mattresses with it, however. So I gave them a call and they confirmed my suspicion that they'd be delivered separately. That second delivery I didn't get notification of (it happened a few days later), so it was just by chance that someone was in to receive them.
Can't fault the bed I bought - great price, great quality, fast delivery. Would've been nice to be able to track the mattresses in a similar fashion though, and one of them had a slight scuff on it - presumably occurred during transport - they were well protected in multiple layers of wrap, but this one has been 'worn' in one corner and exposed the mattress. It's only a small cosmetic issue though, doesn't stop the bed from doing it's job!
So it's 4 stars from me - mattress shipping/tracking was the only part of the process I had any (minor) issues with - but they could not be touched for price so quite happy with my purchase!

Very bad service experience... i ordered wooden bed from them on the 18th of January. On bed4less webpage it say 7-14 days delivery... nearly two weeks later I rang them, they said that my bed is coming from other company and will be deliver soon. I received a text message on 31st of January that my bed will be delivered on 2nd of February, so one day after 14 days. Ok, not a big deal... unfortunately they gave a courier company wrong post code... so they rang me that they won't deliver and I need to contact my supplier, what I did straight away. They said they will check what has happened and let me know... no message, nothing from bed4less. I rang them Monday 5th of February, they apologised and promise delivery by end of the week and to compensate my time waste they will send me two foam memory pillows... I was ringing them every day, and every day i was promised that by the end of the week bed will be with me... Friday, I rang them again to ask what is going on... They said they need to check... and again no message from them. I sent them an email that I will report them to trading standards... and guess what in 10 minutes I had few emails from bed4less with even day of delivery... wow. But they said it is not they fault, and I still did not get my pillows and bed was delivered on 13th of February so nearly 4 weeks after i did order it... there are few scratches on this wooden bed and I am thinking to send it back... But it is going to be probably another night mare to deal with bed4less... where are my promised pillows?

I bought a Verona Barcelona Shorty Bunk bed. I was surprised at all the bad comments on here about Beds4less, I found it very easy to get hold of customer service whenever I needed a question answered. They do seem to advertise beds that aren't in stock, but I rang them up first and found out when they were going to be back in stock, and I was happy to wait. The bed itself is really good quality, very solid and the ladder has flat rungs as opposed to upright rungs, so a lot more comfy on the feet, which I was pleasantly surprised about, because that is contrary to the picture of the advertised bed. The instructions are awful, but luckily we were able to navigate through them. I don't think Beds4less have much they can do about them really, they seem to come direct from the bed manufacturers. So overall, happy, and so are my kids!

Rang company before ordering on line and spoke to Mohammed who was really helpful. He did advise at the time that the Day bed with trundle was out of stock and could be for some weeks. As the bed was for occasional stays by grandchildren this was not a problem. I ordered on line and received regular telephone updates. I was notified of delivery and was pleased with the product when it arrived plus it was far cheaper than anywhere else Id seen it. Thanks.

Please avoid purchasing goods from beds4less. They don't have stock and simply collects the money on the same day as you placed the order and will keep quite.

No update on orders for the delivery or refund and doesn't take request for refund. The sales/accounts team will never be in office and reception tells to call again tomorrow. As accounts not available.

I have placed the order more than 3 weeks ago and still no sign of refund.

Ordered bed 2nd Oct, item stated despatched within 3-5 days which we needed since son's bed is broke. We are still waiting for bed, they ignored e-mails so don't bother e-mailing, first call to find when it would arrive we were told should arrive Fri 13th or Mon 16th, called again on 11th since no call about delivery to be told its coming from manufacturer and would be there by Wed 18th. E-mailed on 18th No response, E-mailed to cancel order 19th no response. Called today at 2pm to be told there was no one there they had all gone home! He is just an answer service for 4 different departments that operate there but would leave a message. Avoid