Overview
BH-USA has a rating of 4.8 stars from 441 reviews, indicating that most customers are generally satisfied with their purchases. BH-USA ranks 56th among Boats sites.
Instant Feedback
I ordered the 16' bunks, which require special handling, and the local trucking company took a while to get them to me. They also refused to deliver them down my driveway, so dropped them at the street. But my wife and I loaded them on our small trailer and drove them to the house. Am in the process of installing now. It is going well.
Excellent company to work with. It is installed and perfect.
I was wanting to order a jet ski electric conversion kit. I had a couple of questions and stayed on hold for 40-45 minutes (I finally gave up.) I tried again and the same thing happened. I called again and tried a different phone prompt and got a human. I told them what had happened and asked that person to have someone from customer service call me (she said she would) it never happened. I finally just ordered the unit that I though would fit and luckily it did. Never talked to anyone in customer service.
I know you are trying to prevent theft by requiring a signature. I had to spend all day at home because ups kept changing what time packages were to be delivered. Please on orders let customers check if that won't to have to sign for packages. Thanks
Went on-line to troubleshoot the motor problem. SKU *******. Everyone said that the start capacitor was bad so I ordered a new one from BH-USA, installed it and still had the same problem. Contacted BH-USA chat and they helped me with some troubleshooting and come to find out that the motor itself must be bad although it is not very old. I have just ordered a new SKU ******* motor but now have a new start capacitor that I will not be using.
All parts were in stock and delivery was timely. Had to call customer support and was happy with the response.
It would be helpful to be notified that there will be import charges at time of purchase. Overall shipping was quick and product arrived as described.
They always have what we need to keep us working. Plus fast shipping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members