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Biblio

How would you rate Biblio?
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California
1 review
0 helpful votes
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Lots of frauds
January 5, 2025

Biblio is nice for the most part, but they house way too many Indian fraudsters. I think I've had three separate instances where a seller turned out to be located in India (even though it says they're located in the US), and I ended up receiving a makeshift copy of the book. The kicker is that they don't offer refunds on the shipping cost, which ends up being exorbitant. Their customer service is atrocious.

Date of experience: January 5, 2025
Ashleigh R. Biblio Rep
3 months ago

Hi Mike,

Thanks for your feedback, and I'd like to do all I can to resolve this. Can you provide your most recent order number where this was an issue?

We have a strict policy against counterfeit items on BIBLIO, and if we believe a seller has a problem with their inventory, we work with them to fix it, and if they are unable to fix the issue, we remove their books from the site.

I'll be happy to dig into this further when I get your order number.

Thanks so much,
Ashleigh

Kentucky
1 review
0 helpful votes
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Once again, as in so many earlier purchases, Biblio had a lower-cost, fair-priced book, with a spot-on description of its condition. Great service, tracking, and delivery! Thanks, always a first choice in used book buying.

Date of experience: March 1, 2025
Ashleigh R. Biblio Rep
2 weeks ago

Thank you so much for the kind words, Steve! I'm happy to see you had such a good experience!

Florida
1 review
0 helpful votes
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I was able to purchase a copy of saga hardcover for cheap considering it's out of print. It was about half of compared to ebay. Good purchase and got it quickly.

Date of experience: March 8, 2025
Ashleigh R. Biblio Rep
2 weeks ago

Thanks for the review, Carlos! I'm glad you had such a good experience!

Virginia
3 reviews
0 helpful votes
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Excellent Book Quality
April 14, 2025
Updated review

The book I received was of better quality than listed. This was a welcome surprise as the book purchased was in mint condition!

Date of experience: April 11, 2025
Ashleigh R. Biblio Rep
4 days ago

Thanks for your review, Quency, and I'm very glad your book arrived in such great condition!


Excellent Service
February 27, 2025
Previous review

I purchased a quantity of College textbooks St the Biblio.com website. The books received were in superb condition, and the original "cd" for the books were in most of the books purchased. I was not expecting this, as usually the Student Chapter "cd" for used books are not with the book! Kudos to Biblio for exceeding my expectations for "used" books in quality, quantity, and price!

Date of experience: February 13, 2025
GB
1 review
0 helpful votes
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I love books. I love used books the most; tangible, previously-loved vessels of thoroughly enjoyable entertainment and for whichever location you choose...

Biblio present as nicely customer-focussed through speedy and friendly service. They also boast reliable and sustainable delivery. 5 stars no less. Thanks for a great first experience! Means everything when it comes to accessing my books!

Date of experience: November 1, 2023
California
1 review
0 helpful votes
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Biblio does a great job of platforming individual small business owners who wish to sell quality used and rare materials to a wide audience. In my opinion it stands head and shoulders above AbeBooks and Amazon (which now owns Abe.) while it seems some users on SiteJabber have had bad experiences, they should blame the independent booksellers they bought from, rather than Biblio.com.

Date of experience: December 22, 2023
New Zealand
1 review
0 helpful votes
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DSM falling apart
February 7, 2024

I received DSM 5TR from these guys and I have had it for 4 months and all the pages are becoming loose and starting to fall out.

I know of DSM's that have been clinical officers for years being used by entire teams and not be like this.

I asked for replacement or refund and denied. Though it's clearly not made for purpose.

Very disappointed

Date of experience: February 7, 2024
Ashleigh R. Biblio Rep
over a year old

Hi Jackie,

I'm sorry to hear of your experience, and I'd like to dig into it a bit more. Please confirm your order number so I can investigate, and I'll be sure to get back to you ASAP.

Thanks,
Ashleigh

California
1 review
0 helpful votes
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Great deal
July 19, 2023

Quick service. Book in excellent condition as described, well packaged. Too often used book descriptions are inaccurate: "may have writing or underlining." Very good should mean no writing or underlining. This book met the description.

Date of experience: July 19, 2023
Ashleigh R. Biblio Rep
over a year old

Thanks so much for your review, Jorge! I'm glad the book was accurately described and arrived so quickly!

GB
2 reviews
0 helpful votes
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We regularly use Biblio.com and appreciate the personal service. The book which we purchased on this occasion was well described and arrived on time in good packaging.
We would recommend their services.

Date of experience: March 22, 2024
Arizona
2 reviews
0 helpful votes
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I ordered a book from Biblio onAugust 17. I received a confirmation email acknowledging my order and setting expectations I would receive the book between August 24 - August 31. Here it is now, November 6, and the book has still not arrived, nor do I have any reason to expect it ever will. I have reach out to them via email and received no response. Have NOTHING to do with them.

Date of experience: November 6, 2023
Ashleigh R. Biblio Rep
over a year old

Hi Joan,

I'm so sorry for the delayed response here.

Please confirm your order number and I'll be sure to investigate thoroughly.

Thanks,
Ashleigh Redmond

Overview

Biblio has a rating of 3.5 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Biblio most frequently mention and great service. Biblio ranks 6th among Used Books sites.

service
40
value
39
shipping
40
returns
25
quality
33
This company responds to reviews on average within 0 days