BMB MatrixReviews 427

I am very upset with BMB matrix. I still have not received my refund. Back In June 2024, I removed negative review because they reached out to me and asked me to remove negative review so they can release payment. The total refund was supposed to be sent in installments. They sent 2 payments and they stopped. After back and forth emails, i heard from "*******@bmbmatrix.com" on oct 22,2024 that due to system delays my payment will be delayed. Email said i should expect to receive payment in 60 to 90 days and they will apply 2% interest fee to my total refund. Ok so I waited and seems like 90 days ended on jan 22,2025. Today is March 3,2025 and still nothing. I want my refund. I sent follow up email on Jan 12 asking about update but no reply yet. I have no choice but to report review here. I can provide copy of the email if needed.

It is with great discontent that I convey my exceedingly negative experience. My account has been deactivated, and, regrettably, the support team was unable to provide assistance in this matter. Upon my request for a refund, I was presented with a contract, which I duly executed; however, to my dismay, I have yet to receive the reimbursement of my funds. Therefore, I unequivocally do not recommend their services.

Look me up on facebook Jeremy Stauffer, message me and lets all get together and take this scamming company down. They owe me over $30,000

Complete scam! Don't let these newest flood of reviews fool you! Tom (and his complete family) have been a scammer for YEARS! They understand the art of conning. We have lost all our savings. This business does not deliver ANY of the promises that it makes. We were give empty excuses of payment (see pic below) Don't fall for any of it. He and his team will take the money and run. But prison bars will be in his future very soon.

If you have been affiliated with BMB Matrix in any way, please come to this FaceBook page: BMB MATRIX SCAM! THEY MUST BE STOPPED.

We are currently posting best practices as to where to file complaints and steps moving forward. Also a great place to share your experience with this company.

If you are currently looking to invest with this company, please do not waste your money.

I am going to share this here as I know that the leadership of this company, if you can call it that, reads the reviews.

Per Article 3.1, I am entitled to a mediation process and would like to exercise that right as soon as possible.

I will pick the mediation group, just let me know when "Tom" is available. If I do not receive a response, I will be forced to get an attorney.

If you are contemplating using this service just google BMB Matrix lawsuits. Even other companies are suing them for posting fake reviews on their websites.

Worst company ever! Biggest scam ever. I am starting a class action law suit. They have ripped off hundreds of working people. They will be answering to the FEDS and Attorney General soon! My name is Sally Bright find me on Facebook and find the group BMB MATRIX SCAMS. Let's shut this fradulent company and people DOWN!

Seems that multiple others below are citing similar concerns but here is my experience:
I worked with BMB Matrix for a few months, and ultimately lost money on the investment. Based on this poor performance, I asked for a refund, to which I was given a contract noting the money would be returned to me in installments. All the checks were late, no one from their team would respond, and ultimately the checks have since stopped. They have thousands of dollars that are mine, and they refuse to give it back.

The only time they did reach back out to me was to ask me to take my previous review down! I think this speaks to the character of this business. They have no concern for paying back investors, and only care if people review them online.

This was overall a terrible experience. I would recommend that others stay away.

UPDATE: As we continue to band together to shut down Tom/ Emily, BMB Matrix and Value Vault. In addition to filing with the FTC, FBI and Banks is great but please reach out to all 4 detectives at the Moorsetown Police Station. They need to hear from ALL of us individually. Leave a voice mail for them. Make it clear this Value Vault store is operating under there jurisdiction in the Moorsetown Mall. Their phone number is 235-1405, you can look up the area code. Hit extension 5 for Criminal Investigation and then the detective extensions are 1, 2, 5 and 6 and * for the Criminal Investigation Secretary. YOU MUST ALSO FILE with your LOCAL police department and tell them to transfer the matter to the Moorsetown Police Station. We all have our breach contracts, proof of our wire transfers, some of us have the never functional dashboards with barely pennies returned to us. We are out probably close to half a million combined. This is no small matter. We just needed to get this info into the right hands.

Over the past few months, several of us victims have connected online to support one another through this devastating SCAM. Collectively, we are owed nearly $500,000.

Today, we received our third set of "Update" videos from Tom. Unlike the previous updates in October and November—where he apologized for delays and assured us we'd start seeing returns on our investments, in this set of videos, Tom discussed his new shelving business and his new moving businesses. Regarding retail he claimed December was BMBs most profitable month. He mentioned reinvesting 80k in inventory due to being "sold out of most of the good inventory."

Meanwhile, we've seen NO RETURNS on our investments. Each video promised that the next video would provide a clear game plan for January and February profits, but no such plan was ever delivered. We are entering our 5th month of no financial return.

It's clear these videos are an attempt to placate us and delay more potential lawsuits. Instead, they're insulting and infuriating. We didn't invest in shelving or moving businesses. Those ventures offer us no returns.

Their contract has been breached countless times. While they boast about their success, we're left with nothing, many of us having lost our life savings. They have now sent this 3rd round of pointless videos to try and appear genuine. They are anything but. Refund requests are ignored, communication is dismissed, and when they do respond, it's only to offer more empty excuses without taking any responsibility. No money is ever paid out.

DO NOT PROCEED. BMB Matrix is a SCAM

I had the worst experience with BMB Matrix. I started my Amazon automation business with them in July 2023 but never had any profit. They sent me an agreement to return my money in 4 instalments (11 June, 11 July, 11 August and 11 September). I was waiting for my checks to arrive and sent a couple of emails but there were no responses from their side. After 11th July 2024, I posted about my bad experience with this company as I didn't receive my first 2 installments. As soon as I posted over the trust pilot, I got a call from their attorney, and they said they would pay my first 2 installments as quickly as possible. They returned my first 2 instalments in July because their reputation was in trouble. They promised to send the next checks on Aug 11 and Sep 11 respectively. Then they told me they would send both checks together on Oct 22. I am still waiting and sent a couple of emails about the checks but no reply from their side. They hanged me like anything. Their attorney said he no longer works with them. Please stay away from such companies and never trust them.

**SCAM SCAM SCAM SCAM SCAM SCAM SCAM *
My biggest mistake was trusting TOM,Emily, and Xavier. I signed up for an Amazon 5k plan with BMB MATRIX and never made a single sale, and both of my Amazon and Ebay accounts got closed because of their poor management. I left a review for the first time, than Tom immediately called me to remove my review, and he agreed to refund my money, but unfortunately he paid only 3 times of $499.00. After that, my number was blocked. I paid him a lump sum amount, but when it comes my refund, I have to beg for my own money. Please, it's a request. Don't trust TOM, EMILY, or Xavier. They are all LIARS, CHEATERS, DISHONEST PEOPLE.

Hi Bmb matrix this is totally disappointed I got my refunded just for $5600 I am still waiting on other Cheque please send my refund immediately

SCAM WARNING: Bait-and-Switch Scam/ Potential Ponzi Scheme

I urge anyone considering investing in BMB Matrix to conduct thorough research before proceeding. I wish I found this info before I lost my HUGE investment:

1. Legal Troubles:

Since December 2023, at least FIVE lawsuits have been filed against BMB. A simple search for "BMB Matrix lawsuits" will reveal the details.

2. Fake Locations:

All addresses associated with BMB Matrix are INVALID. 3 are WeWork offices, 1 is a Walgreens, 1 goes to "A Registered Agent, Inc.", totally unrelated to BMB. The only potentially legitimate address is their "Value Vault" store in the Morristown Mall, NJ, which appears to be a front to project legitimacy. I spoke to Emily and their hours are 11-6 most days.

3. Phone number out of order:

Their 800 # is out of service. When it was operational no one ever answered.

4. Fake Reviews:

Negative reviews are often followed by a wave of generic 4-5 star reviews in an attempt to bury the honest reviews. Especially watch for the positive reviews about their beta / retail program. These are 100% fake.

This is where the bait and switch occurs. They upgraded me from Amazon/ Ebay to their "Beta / Retail Program". It exceeded my expectations. BUT payouts were ALWAYS late, even up to a month late. Once they convince of their selling power, they required a new contract and bigger re-investment. There was no reason to doubt based on performance. Once I reinvested ALL SALES STOPPED! Contact was ignored, or I was given lots of empty promises and lies. When I threatened to make this info public they started a plan to pay me out every 2 weeks. The payouts have been tiny. This week $45. They have over $31k of my investment and they paid me $45 this week. WATCH OUT!

5. Frequent Rebranding:

The company has operated under various names, including Build My Brand, TomParkerCo, Digital Supply Inc., and appears to now be transitioning to or affiliated with Value Vault. I have found 8 different websites.

6. BAD REVIEWS

Research their reviews on Reddit, Trustpilot, SiteJabber, Ripoff Report, Google Reviews, PissedConsumer, ComplaintsBoard (under build my brand) and the Better Business Bureau. The common theme is significant financial loss, disappearing, unfulfilled promises, ghosting, ignoring refund demands, promising to refund then ghosting, lies, blatant breach of contract.___

I dont believe the names of the characters running this show are real. Tom Quincy/Parker are American names, "Tom" is African. As for the others its hard to know. Emeli Perez, David J Stone, James Matthews, Charlotte Montague, Xavier Cole, Randy J. Nothing is real here, addresses, phone numbers, contracts, promises, and possibly names. They are criminals!

While their services and offerings appear innovative and appealing, the delivery is non-existent, communication is deplorable, the monetary losses are devastating. My experience has been brutal and stressful beyond belief for almost a year. Please exercise extreme caution and investigate thoroughly.

For those that have already been scammed you can file a complaint online:

-Internet crime complaint center - ic3
-Tips.fbi
-FTC Federal Trade Commission.

There are MANY of us out tens of thousands of dollars. You are welcome to mail me at BMBScam gmayle. A growing number of us are banding together to take legal action in a group.

Ive got endless amounts of proof text and video. In the attachments you can see lots of smooth words, apologizes, excuses, promises to do better, but the money NEVER comes. This is a fraction of my receipts.

1 Star
Absolutely the worst experience I've ever had with a company. They took my money, failed to deliver on their promises, and have left me with no choice but to take legal action with federal authorities. I hired them to develop multiple online stores, expecting a smooth and professional process. Instead, I've encountered endless delays, broken promises, and a complete lack of accountability.
I've been waiting on a payment of $16,000 since August. Despite promising payment on two separate occasions, they failed to follow through, and now they're telling me it will take an additional 60 days. This company is nothing but lie after lie.
Their customer service is a joke—unresponsive, dismissive, and entirely unhelpful. After exhausting every possible way to resolve this issue, I've contacted an attorney and will be pursuing legal action with federal authorities to hold them accountable. I strongly advise anyone considering this company to think twice. Save yourself the money, time, and frustration of dealing with such an unreliable and unethical business.

After getting our mature (in operation and profitable before signing with BMB) Amazon store permanently suspended and also our Ebay store we were finally offered a refund. Issues from day one have been communication, not shipping items on time, refunds, returns, policy violations, ect. The refund is $25k. The closure agreement stated that starting 180 days after signing that we would receive $1800 checks mailed every month until refund amount was paid. We did not sign and asked for a full payment up front by ach. The same method we paid the initial buy in as well as all invoices. A month later we were told the closure agreement could not be amended. Communication has always been horrible. We had our attorney send BMB a demand letter. It was returned as undeliverable. Seems the only way to get them to respond is to post a negative review.

Horrible management, always out of stock, no shipping nonexpleain to customer. Do not answer customer questions ontime, return to wrong address( wrong return label), I had to reship again to their warehouse, every thing is bad experience.

And most of all. No refund. Everyone who can not get the refund check ( they say pay me back in 10checks, and stopped after 5, they said had to wait), please file with Pa and NJ. General attorney office. We must close this business. Action. Action

BMB matrix is the worst financial decision of my life. I saw the red flags, but I didn't pay attention. Please please do not be like me with BMB. The gaslit me to believe they'd refund my 10k. But they never did. They also threaten to sue over bad reviews. So, please avoid BMB at all cost. Lastly, be aware of their new name

Long time client of Bmb Matrix. For a few months my Amazon store was deactivated but they worked hard to get me back up and running. I was moved over to there retail program and things couldn't be better. Thank you to Xavier who has kept and opening line of communication and all of his hard work and efforts.