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CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.
CanadaPetCare Reviews Summary
The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Always seemless, always more affordable! Best prices and saves me lots of money being from the US so grateful for CanadaPetcare!
I'm usually satisfied with my orders, but the last time I ordered, it never showed up. I finally found out that the product I ordered could not be filled. It is still showing as available on the website, so how is anybody supposed to know that it's not available? So now I waited a month to get flea and tick meds for my puppy who has ticks all on her head and now I have to wait another 2 weeks or whatever to get the other meds I ordered.
I'm really glad someone told me about CanadaPetCare. This is my second time ordering and I will continue to order. I'm a cashier at a very busy food chain and I have told alot of my customers about this as well as how pleased I am
So much to choose from. I'm happy with what I bought.
Great easy and efficient. Have purchase several times over the years.
Wonderful company. Great prices. Great service. The only reason that I didn't give 5 stars is that the shipping is super slow in most cases.
I absolutely love the loyalty points for every purchase. Earning at the same time as spending is the best way to shop anywhere! Also, I appreciate the variety of products available for purchase. No need to go elsewhere, Canada Pet Care has everything you may need for your fur babies!
Canada Pet Care is the best experience you will have! I absolutely love earning rewards points with every purchase!
I have used canadapetcare for over 20 years and have saved a small fortune on the animals. I've never ever got anything that doesn't work. I'd pay so much more at the vet and he hates canadapetcare because he doesn't get paid for each prescription. All my neighbors use canadapetcare now.
We have been ordering from CPC for a while and have had great service. It takes a while to get it so order early but the great prices makes the wait worth it.
We have been getting our dogs their flea and tick meds from Canada Pet Care for a while now. We've not had any issues. Prices are so much lower than we can get from our vet or other online companies. I order well in advance to make sure they are here when we need them. They offer discounts and perks that really save $$
Vets wouldn't prescribe them this at first and it is too costly at the vets around my area. Satisfied with purchase, shipping did take 2 weeks or so.
Canada Pet Care emailed me regarding their sale.
I checked my storage area and noticed that I needed to reorder my pets' medication.
I am happy that you offer an online service...
No driving to the Pet Shop
No waiting on lines to purchase my goods
I kept getting different figures trying to check out and I thought I had checked out once, but never got conformation that I had ordered. Not sure what the problem was. I also don't like you adding the 6.95 fee automatically. Give me an opportunity to choose this service, but if I say no, then don't try to sneak this service in.
So far my shopping experience is positive. Hope the shipping process is as positive as the ordering process.
My last order was cancelled due to my choices not available, however i did not receive any notification of this. I had to call to find out.
Need better communication
It was a bit confusing using the point redemption scale the 2nd and 3rd time I ordered. I missed out on savingS on this orders. I did not lose out today. But now I have a bunch of points that will never get used bc you only allow a limited amount per order... Otherwise I am grateful bc I could not afford this product at USA prices. It works better than I ever imagined. Thank you*\0/* Happy Holidays. ฅ^ﻌ^ฅ U ´꓃ ` U
The site is easy to navigate and intuitively interactive. My 1st order was shipped and received in a reasonable amount of time. The Bravecto works wonderfully. I cannot compare to US product but my dogs are relieved to be flea free which makes me super satisfied with the results.
I have ordered numerous times from CanadaPetCare. I have a multi pet household that includes barn cats. This site allows me to treat all of them at a fraction of the cost.
Placing online orders have been easy and very convenient but if there is a glitch in the system and you have to call them there is where the problem will be. Phone customer service in my experience was not great but if you dont have to call them, everything would be great.
I have been ordering from CanadaPetCare for over 5 years and their service and pricing has always been first rate... Being in America, we have to wait a little longer to receive the meds, but if you plan well, it is worth it.
I have bought from Canada Pet Care for awhile and it always is the best way to go to save money. It's the same products I had to pay from a vet, only it's affordable from Canada Pet Care.
Owning a dog can get expensive if you take care if it the right way. Vet bills, medications, vaccines, food all the necessary items to keep your dog healthy. Canada Pet Care knows this! It offers many of these products at great prices! My monthly vet bill for heartwrom meds and flee and tic meds has been cut in half because of Canada Pet Care! Thank you!
This company does a great job of meeting the needs of my pets at reasonable prices, without burden some prescriptions. Occasional sales make prices even better.
I am thankful I can protect my pets with the products I order from Canada Pet Care, but the delivery, since it comes outside of the USA, is quite lengthy. Additionally, my products, which are in cardboard material, always arrive a little smashed. I do wish Canada Pet Care would select a sturdier shipping container for my delicate packages. Otherwise, very happy with the product and pricing.
Third time ordering from Canada Pet Care. It's very easy to find what I need, and they make taking care of my dogs much easier with less expense.
My order was lost in shipping. It took me 4 attempts to get it refunded and re-ordered.
Very bad overseas customer service representatives
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members