business logo of Christmas Central

Christmas CentralReviews 2,444

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Christmas Central?
grey star
grey star
grey star
grey star
grey star

Christmas Central Reviews Summary

Christmas Central has a rating of 3.2 stars from 2,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.

service
415
value
41
shipping
42
returns
32
quality
39

Instant Feedback

5,008 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow marcelo v.
Unfollow marcelo v.
Share Review
Report Review

I bought an item with this company with 1 day shipping. Already pass 1 week and nothing happened, I already call 2 times customer service with no solution, ( the same person told me one thing 2 days ago and now the told me to wait more 5 days, then i request to talk with a manager, for my surprise he told me for the second time, the manager is not there. Don't loose your time with this company!

Date of experience: April 17, 2025
Laura G. — Christmas Central Rep
8 months ago

Hi Marcelo. I'm so sorry to hear that you had an issue with your order. I am looking for your order, but I do not see an order with next day service associated with the name Marcelo. Additionally, we have the same managers for many years, so I would like to make sure you contacted the correct customer service department. Could you please provide your order number so we can better assist you?

California
1 review
0 helpful votes
Follow Giuliana M.
Unfollow Giuliana M.
Share Review
Report Review

I ordered and aquatic belt adult small for $29.99 plus taxes and shipping. The aquatic belt I received is a small child size, When I asked in writing (no one answers the phone or return calls) to provide UPS return label they wrote "We only provide free labels for incorrect or damaged items, or issues caused by our company".
Any errors made when placing the order do not qualify you for a pre-paid return label.
Your options for a pre-paid return label would be as referenced previously."
According to UPS it would cost me $60.00 to return $29.99 item. The item is too small even for my friend who weighs 105 lbs..

Date of experience: June 18, 2024
California
1 review
0 helpful votes
Follow Susan N.
Unfollow Susan N.
Share Review
Report Review

Great Store!
June 4, 2024

Everything I buy from them is fantastic. No over priced. Great service. Fast shipping!

Date of experience: June 4, 2024
Connecticut
1 review
0 helpful votes
Follow Nicki E.
Unfollow Nicki E.
Share Review
Report Review

Avoid
June 4, 2024

The product was horribly made and the fact that the customer pays to return ship poorly made product is beyond the beyond. I was advised by customer service that its due to buyers remorse, the nerve! I will never use this company again. The product and customer service is sub par to say the least.

Date of experience: June 4, 2024
Alabama
1 review
0 helpful votes
Follow Debra H.
Unfollow Debra H.
Share Review
Report Review

Ice cream
June 3, 2024

Came as expected
Was a good price. Will be looking yo purchase more.

Date of experience: June 3, 2024
Wisconsin
1 review
0 helpful votes
Follow Bonita T.
Unfollow Bonita T.
Share Review
Report Review

I chose a lamp, received a lamp, finished assembling lamp, plugged in lamp all was happy. Thank you

Date of experience: May 25, 2024
Utah
1 review
0 helpful votes
Follow Katie U.
Unfollow Katie U.
Share Review
Report Review

Foot scrubbers
May 25, 2024

I ordered four items and received the 4 items. Shipping took a few days, but nothing crazy.

Date of experience: May 25, 2024
Nebraska
1 review
0 helpful votes
Follow Mat K.
Unfollow Mat K.
Share Review
Report Review

Kinetic wind vane
May 23, 2024

Jeffersonian kinetic wind vane coupled with the cardinal direction attachment and the rain gauge and the drum thermometer delivers the eccentric look to my garden I was looking for. The Christmas Central people packaged it very well and every thing survived the trip in the delivery process unscathed. Thanks again and will definitely use Christmas Central again.
Sincerely
Mat Hinze
Lincoln, Ne

Date of experience: May 23, 2024
New Mexico
1 review
0 helpful votes
Follow phuong Q.
Unfollow phuong Q.
Share Review
Report Review

Quick customer service response
May 22, 2024

They sent me a used item. I emailed them, they gave a discount. I liked that they responded immediately, they need to have better record of their stock tho.

Date of experience: May 22, 2024
Tennessee
1 review
0 helpful votes
Follow Dana Y.
Unfollow Dana Y.
Share Review
Report Review

Book purchase
May 19, 2024

Prompt service, reasonable price. Totally dissatisfied with a review that requires more characters when I have nothing more to add.

Date of experience: May 19, 2024
Colorado
1 review
0 helpful votes
Follow Steve J.
Unfollow Steve J.
Share Review
Report Review

Horrible customer service!
May 17, 2024

Placed an order. Never heard a word for over three weeks. Finally called and was told that my payment was received, item was in stock but couldn't ship because of an internal problem. I asked to speak to a manager and the girls came back on the line and said the order was canceled and we would receive a refund. A month wasted and never got what I wanted

Date of experience: May 17, 2024
New Jersey
1 review
0 helpful votes
Follow Anne P.
Unfollow Anne P.
Share Review
Report Review

Purchase review
May 15, 2024

The Christmas wreaths we purchased were very full and lifelike. We are very pleased with our choice. Customer service is very good as well. We had questions about our order, which were quickly addressed.

Date of experience: May 15, 2024
New York
1 review
0 helpful votes
Follow Jackie F.
Unfollow Jackie F.
Share Review
Report Review

Heart-felt!
May 13, 2024

I ordered my heart wreath made of lavender and was so pleased when I opened the package. It was beautiful. I now have it on my covered front porch and have had many compliments on it.

Date of experience: May 13, 2024
Illinois
1 review
0 helpful votes
Follow CRYSTAL V.
Unfollow CRYSTAL V.
Share Review
Report Review

Perfect
May 21, 2024

Very good quality. Can't wait to use them for my craft project. I had a difficult time finding the size of ornament I needed for my project.

Date of experience: May 11, 2024
Canada
1 review
0 helpful votes
Follow Christina U.
Unfollow Christina U.
Share Review
Report Review

Packing was a bit interesting
May 18, 2024

The order came pretty quick. They were out of stock on some items, so we didn't get those but did receive a refund.

HOWEVER, when the order arrived, the shipping box was ripped open at one spot and there was no cushioning material in the box. The ornaments were left to their own devices and with the help of Unicorns and Fairies none of them broke.

Date of experience: May 8, 2024
California
1 review
0 helpful votes
Follow Kathy Z.
Unfollow Kathy Z.
Share Review
Report Review

Great shopping experience
May 17, 2024

Easy website to navigate. Found what i was looking for. Great ordering and interface

Date of experience: May 7, 2024
California
2 reviews
0 helpful votes
Follow Dina M.
Unfollow Dina M.
Share Review
Report Review

Shipping was fast and merchandise is always top notch

Date of experience: May 6, 2024
Pennsylvania
1 review
0 helpful votes
Follow Kevin C.
Unfollow Kevin C.
Share Review
Report Review

Our nightlight works again
May 16, 2024

Light bulbs arrived sooner than expected. Great place to deal with.

Date of experience: May 6, 2024
Indiana
1 review
0 helpful votes
Follow Brigitte F.
Unfollow Brigitte F.
Share Review
Report Review

Good transaction
May 15, 2024
Updated review

This was my second order for Christmas ornaments. The ornaments are beautiful and arrived well packaged and without any breakage. The order was shipped quickly.

Date of experience: May 5, 2024

Easy to navigate
January 23, 2024
Previous review

Easy to navigate. Quick check-out.

Date of experience: January 23, 2024
Wisconsin
1 review
0 helpful votes
Follow Barb L.
Unfollow Barb L.
Share Review
Report Review

PURPLE LED STRING LIGHTS
May 9, 2024

Great selection, prompt order confirmation, and delivery. Lights work as described.

Date of experience: April 29, 2024

From the business

Christmas Central provides one of the largest online selections of Christmas decorations, home décor and outdoor living items. Christmas Central has provided holiday and everyday decorations for over 20 years online. Our shelves are stocked all year with unbeatable prices and selection.