Clera Windows + DoorsReviews 189

We had 13 Windows purchased and installed in September 2021 and Patio door and Front door installed April 2023. Very happy with the products and installation.Also a shout out to Rita Customer Service at Clera Windows and Doors...she was able to send us the information about the warranties inregards to our windows and doors. Thank you Rita.

Our experIence with Clera Windows was horrible to say the least! It took months to get our windows installed and we were told a much shorter time frame. I followed up several times. Then there was only one installer instead of a team of installers as we were told installing all 9 windows. We have followed up with Clera many times and we're treated with such unprofessionalism and disrespect. No quality control
Of windows either. Look at what they installed

The Clera Windows and Doors Listowel branch replaced 7 windows in my home this summer, and we are very pleased with the work. The windows are great! We can already feel a difference this fall season, as there seems to be much less heat loss and there are no more drafts near our windows. Barry and his son were a great team at getting this project done. They worked quickly and well together. They were also friendly and respectful while working in my house with my 2 dogs and myself working from home.

I bought windows from Clera Windows 13 years ago. Unfortunately a piece of hardware needed to be replaced, and since Clera provided lifetime warranty I contacted Clera Windows and asked for a replacement part. Rita from Clera Service responded promptly, and handled the case very effectively and efficiently. I received the replacement parts, free of charge, within a few days.

An excellent site providing quality SMM services. Employees from the company provide a service to develop your business account. I have a company that sells plastic windows and doors. Couldn't bring the ad to a decent level. After contacting Top4smm, the number of clients has increased several times. Thanks guys for a good job.

Rita The Service Manager is the best thing at this company over the top helpful!
Customer beware - PLEASE make sure you ask your salesperson if this is the first time they are using a specific crew. If it is RUN! Save yourself the headache of amateurs wrecking your home then having to fight for months for the company to pay for /deal with the damage caused by the crew that they hired to represent them.
They are getting 3 Stars - ONLY because of Rita - and the second crew they sent in to completely redo the job. The windows are lovely - but the months it took this company to get it right... wasn't worth it.

Mike our sales rep was awesome to deal with - quick at replying and thorough in his explanations. The spray foam insulation made a huge difference. Thank you!

We recently had some cottage windows replaced by Clera Windows and Doors, arranged through Kevin. The panorama windows installed by Shane are stunning. Shane's meticulous, precise craftsmanship is simply awesome. By reusing the original interior wood trim which was installed by our father 50 years ago, Shane retained family heritage & created a seamless transition between old and new. The exterior flashing on the 12 windows is expertly finished. Honestly we go outside and stare up at the windows marveling at the neatness and clean lines of Shane's work. We consider ourselves extremely fortunate to have had an installer of Shane's calibre. Professional, friendly, taking pride in his work. We would recommend Shane with absolutely no hesitation to anyone & everyone wanting to have windows installed.

After a thorough review of multiple companies and meeting with at least 7 different representatives, we decided to go ahead with Clera Windows & Doors.

My experience with the sales agent has been mixed at best, but I would like to call out the service manager Rita Adamopoulos who has been phenomenal and has always gone beyond the call of duty.

Rita has always been prompt when I have reached out to her and was able to expedite the process for me on more than a couple of occasions. I highly recommend Clera Windows & Doors to anyone who is in market to replace/update their windows and doors. Their service team led by Rita is the x-factor when comparing this company to their competitors.

The installation took longer than expected but the final result was very good. I think the windows look really good in my house. Easy to open, clean look and the trim was done very well. Other than some dust, which is inevitable, the crew did a great job cleaning up when they where done.

The windows look great and the installer Shane, despite being on his own for the most part, was able to complete the job well. He was very knowledgeable and competent in his trade. Must have been a difficult job to complete all 10 windows, incl. 3 very large windows, yet he did the project in just under 3 days. The house was kept clean, inside and out.

Honest and timely communication from the rep re: 2nd delay of the projected installation date would have been much appreciated. Had to keep reaching out for an update and received contradictory answers every time. Made the experience quite unpleasant. Hoping the windows will last as long as the rep says they would and that the company warranty will hold its promise, because trust got questionable after the whole experience with the rep.

We just had our front door, sliding door and all windows replaced - we couldn't be happier! Kevin was such amazing help providing us information on their products and services and with guiding us from the start to finish of this whole process. Kevin provided us with answers to all our questions and kept us in the loop on updates with when the installation process would begin! The installation crew was very professional, knowledgeable and left the job site very clean each day. Overall we had an amazing experience with Clera windows from start to finish - and our house has never looked better! Highly recommend!

We had all of the windows in our house replaced by Clera Windows and Doors. The new windows look beautiful, are easy to remove the screens and easy to clean the casement windows from inside, which is really convenient on the second floor. We are happy with the look and operation of the windows. We have noticed that we hear less road noise and have eliminated the draft we felt from our old windows. Kevin was very professional and quick to respond throughout the process and we felt that he was selling us something that he believed in. Juri was our installer. He and his helper were very polite and respectful, they protected our floors, cleaned up after themselves and left us with a beautiful finished product.
We are thrilled with the purchase of these windows and how they look.

I contacted Cash Kelly with a small issue of our window and she promptly contacted the company and resolved the issue.

Thank you for your excellent customer service.

Eric DeBono and his installers from Brantford ON. Are top notch professionals. The whole process from first encounter to install day was seamless, the installers were so professional making sure that they covered up our floors and cleaned everything up behind them and were meticulous about every finishing detail! We are so happy with the way the door turned out

We had our windows and sliding doors replaced by Clera many years ago. To this day if we have an issue, they are always there to help us! They are professional and treat their customers with a gold class approach. Highly recommend them!

There were 2 missed items on the first install and I was happy to be contacted by the president to confirm they would rectify the issues and they did to my complete satisfaction. The installers were amazing and took the time to get the installation done right with attention to detail. I would recommend this company for your doors and windows.

We just had our front door replaced and couldn't be happier! From the start of the process, Terry was there to help and guide us. Terry was very professional and was always available to answer our (many) questions. Terry sent us updates right up until installation! The installer, Paul, was very knowledgable, professional and he left the job site very clean. We were very impressed with our entire Clera experience. Would highly recommend!