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Coleman Furniture

Overview

Coleman Furniture has a rating of 4.4 stars from 3,196 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 685th among Furniture sites.

service
635
value
375
shipping
382
returns
176
quality
353
This company responds to reviews on average within 1 day

Instant Feedback

12,045 reviews
+633
How would you rate Coleman Furniture?
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Washington
1 review
0 helpful votes
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It was 5 weeks late
December 19, 2024

Very difficult to browse merchandise. Also disappointing to have the prices fluctuate so much. I had to settle for a different chest because of a $600 price increase on the one I wanted. The increase took place over a period of less than a couple of days but still being advertised as "still on sale".

Date of experience: January 29, 2025
Texas
1 review
0 helpful votes
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Buying a Dining Table through Coleman
February 5, 2025

We bought a dining table from Coleman furniture after shopping around for quite a while. We found they had the lowest prices and the best quality for what we wanted.
They delivered through a company that brought the table already built and set it up in our home for us. They even checked it and tightened bolts if needed. The table arrived in perfect condition.

Date of experience: January 26, 2025
Florida
1 review
0 helpful votes
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Entertainment Wall unit
January 23, 2025

Wall unit was delivered and installed by 2 very excellent representatives. Unit was everything I expected and more. Works great for our room. Installers were very pleasant and effecient. Overall a Great experience

Date of experience: March 4, 2025
Kentucky
1 review
0 helpful votes
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Couldn't Be Happier
February 20, 2025

I've been looking for a couch for several months and when I found this website, I found what I wanted within a few minutes. The checkout process was simple and my new couch will be delivered for free. I couldn't be happier!

Date of experience: April 2, 2025
Wisconsin
1 review
0 helpful votes
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Not what I ordered
February 7, 2025

I ordered a large tall man's 300 pound Oscar 3 cliner chair. The one I received is very short I'm 5 foot 4 and my feet hang over the end it is definitely not a tall man's chairThe one I received is very short I'm 5 foot 4 and my feet hang over the end it is definitely not a tall man's chair. I wrote a review before but received no reply so I presume there's nothing you can do for me. I am extremely disappointed to spend that much money and get something so much smaller. Reply requested

Date of experience: January 28, 2025
Brad K. Coleman Furniture Rep
2 months ago

Hello Mary,

Thank you for sharing your concerns with us! Upon review, we can confirm that we delivered the item you ordered, but we understand your concerns and want to address them promptly. To ensure we fully understand the issue, we’ve opened a case to investigate this matter further. Our team will be in touch with you shortly.

We value your feedback and hope we can serve your furniture needs again in the future!

The Coleman Furniture team

Virginia
1 review
0 helpful votes
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Entertainment Center
February 8, 2025

Arrived on time white glove service was excellent workers did excellent job in assembly of entertainment center, great clean up. Entertainment Center is great furniture piece. Excellent customer service by Coleman furniture. Thank you, Anthony Plinio

Date of experience: January 29, 2025
Connecticut
1 review
0 helpful votes
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Pretty good if you're willing to wait.
February 7, 2025

I loved the shopping experience, the delivery was great. The only downer was the wait time. Also the digital hand holding could've been better (send more email updates) The CSRs that I did have conversations with were awesome!

Date of experience: January 28, 2025
Massachusetts
1 review
0 helpful votes
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Loving my couches Coleman Furniture is the best!
February 15, 2025

Great customer service! Would highly recommend. I love my couches. So happy I purchased from them. Delivery was great. Had a missing piece. Taken care of immediately and delivered the next day.

Date of experience: March 27, 2025
Oregon
1 review
0 helpful votes
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We are happy with the sectional couch but had one problem that customer service tried to help us with. We didn't realize how oversized the ottoman was, which is our fault for not looking at the dimensions closer. Although, one of the pictures on line made it look smaller than it was. So when we received it and found it was too big for the room we wanted to send it back. Coleman told us the charge to send back the ottoman was $400 and we paid $450.00. So we got stuck with an ottoman we can't use. I'm glad we liked the couch because I can't imagine how much it would have cost to send back the couch and ottoman if we didn't like the whole unit. This experience will make us more cautious next time considering to buy on line without physically seeing the product.

Date of experience: March 29, 2025
Tennessee
1 review
0 helpful votes
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Thank you to your entire team for their help during this ordering process! Christine Q and Mae both assisted me with a couple questions and I appreciated their quick and detailed responses.

Date of experience: January 28, 2025