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CrowdtapReviews 347

2.9
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Crowdtap Reviews Summary

Crowdtap has a rating of 2.9 stars from 347 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crowdtap most frequently mention gift card, customer service and enough points. Crowdtap ranks 3rd among Survey sites.

service
67
value
60
shipping
27
returns
25
quality
57
This company does not typically respond to reviews
North Carolina
2 reviews
1 helpful vote
Follow Kathryn L.
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If I could put a Zero down I would for this website. They flagged me as a respondent only when I had been on the site for months and months. When I went to redeem a $165 gift card, they told me I was flagged, but would not give a reason. NOT TRUSTWORTHY...A WASTE OF TIME.

Date of experience: March 3, 2025
California
4 reviews
27 helpful votes
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Banned without explanation
February 6, 2025
Updated review

I'd been using Crowdtap for several years when suddenly, there were issues with my account. It was suspended twice for "security issues" and I wasn't able to appeal the second suspension or even get an explanation for what the security issues were. I would take the time to answer their survey questions carefully, so I don't know why they decided to terminate my account after years of being a member. Feels like they're purging long time users.

Date of experience: February 1, 2025

Easy and interesting, great way to earn rewards
September 24, 2019
Previous review

You earn points by answering survey questions. It's easy to use and rewards can be earned fairly quickly. You get to answer surveys about real products and companies, so it's great to be able to give companies your feedback. Rewards are gift cards like Amazon, Target, Stubhub, and more. I like this site a lot.

Date of experience: September 23, 2019
Florida
2 reviews
0 helpful votes
Follow William F.
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What a ripoff does not even let you know what you did wrong or anything just puts you out the door and doesn't tell you what they are going to send you what they owe you.

Date of experience: January 16, 2025
Texas
1 review
2 helpful votes
Follow Batcat J.
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Do not use this app! I was banned for no reason after 2 years. They were awesome before this. I was ready to cash out. Thank goodness I didn't have $50 taken like I been hearing other people. What the heck is going on?! I couldn't even get in the app to leave a bad review so I had to come here. It's probably why they still have 4.7 ratings.

Date of experience: December 22, 2024
Virginia
1 review
0 helpful votes
Follow Matt S.
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If I could give zero stars I would.I have been a member of Crowdtap since 2018.In that time they have disabled my account for no reason at least ten times.The last time I was accused of violating terms of service and argued with them for a month before someone actually did their job and looked into it and it was because I didn't have a cell phone number on my account.They never tell you what you supposedly did wrong because most of the time you did nothing wrong.Yesterday I do surveys for an hour or so and sign out to take a shower and cook dinner for myself and my disabled mother then I try to sign in to do the rest and my account is banned,for no reason again.This always happens right when you are close to having enough points to get a gift card.Read other reviews and you'll see this happens quite often.I have filed a complaint with the BBB and I think those of us that they keep doing this to should start a class action lawsuit or complain to the Attorney General in New York and try to have them investigated for bad business practices.If you haven't tried this company I would suggest you don't and if you've had a good experience so far that will change soon when you start to earn a little bit of money.

Date of experience: November 21, 2024
North Carolina
7 reviews
10 helpful votes
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I was a member for decades. Decades. I was one of the first to join the site. I logged in every single day, I completed at least 16 surveys a day. Today, I was met with this. "Account Disabled" I have nearly 3000 points earned, and I used to cash out at 5000 for Amazon or Walmart. I am very conscientious when answering surveys, so I do not believe there was a problem with the quality of my responses. I am 70 years old, I have been challenged with multiple sclerosis for more than 54 years to date, and I am vision impaired. Age discrimination?! Discrimiation because of one or both of my disabilities?! I work at answering surveys to feed my family... This was important to me, this IS important to my family.

Date of experience: November 11, 2024
West Virginia
6 reviews
11 helpful votes
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Signed up and Banned
October 12, 2024

After signing up, I was banned within minutes. I had never used the site before. I contacted support. They sent a standard statement which explained nothing.

Date of experience: October 12, 2024
Minnesota
1 review
1 helpful vote
Follow Lisa K.
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So it finally happened to me after reading about it happening to so many others. Had been on here for a solid year, earning as much as $60 a month. Just cashed out for 5 bucks and immediately I can't get back into my account & says I've been banned. These people are slimy!

Another issue I had with them is I was signed up to do a $100 survey. They confirmed with me multiple times, both through calls and emails. Then literally 30 seconds before the interview was scheduled to start, they cut me and offered $20. I raised a stink since I had scheduled my whole day around this and ended up getting the original $100 offered. By the way, none of the emails indicated that being cut at the last second was even a possibility.

Date of experience: October 10, 2024
New York
1 review
0 helpful votes
Follow P C.
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I was using Crowdtap for 2 years or more I think? I use it most of the time answering surveys, I take my time in answering as well. But the past months this 2024, surveys become repetitive. The main incident was (similar to the reviews prior mine), is everytime when I cash out $15, they disable my account. At first - they said I didn't follow their guidelines, they reactivated twice, but again gave me another reason to disable again (I wasn't taking any survey anymore during my last reactivation) because they said my answers are low quality. Oh well.

Another agent handled my other ticket, and they disabled my account after reactivation in just 2 days. I wasn't answering any surveys the past 2 days.

It's sad that it has become a waste of time, answering all those surveys and ended up having not being able to claim the reward.

And also, to think that disabling my account just happens everytime I cash out. Maybe they got tired of paying people in the end.

Date of experience: October 10, 2024
North Carolina
1 review
1 helpful vote
Follow Sandra F.
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Account deactivated with no warning or reason
Lost all my points and c
An not redeem them
Can not find out what i did wrong
So i will spread this review

Date of experience: September 21, 2024
Pennsylvania
13 reviews
67 helpful votes
Follow Kirstin L.
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I have been using Crowdtap for years. It was absolutely wonderful and the customer service was stellar.
The surveys were quick, fun, and really made you feel like you were contributing. Then I went and downloaded the app a few months ago to kill my downtime and get points to save up for a give. I noticed the surveys started to not make sense. There was NO way to skip questions that had nothing to do with me and no way to avoid mistakes when answering. Then the app kept crashing... Just as I was going to cash out BOOM [as many others here have stated] Crowdtap closed my account for a violation. They would not explain what type of violation and flat out stated not even they knew [HUH?]. I was honest with every survey. No foul language. Not one violation but they wouldn't explain nor reopen. Over $270 in the account and nope nodda nuh uh. There is no longer a phone number to call and I see they don't acknowledge people here. There is something going on here and I'd rather that they'd be honest with all members [like saying 'hey we ran out of funding'] than pull this **. So if you want to have fun for a month, take a chance on Crowdtap. If you plan to continue it as many of us have then prepare to lose money and get cancled for reasons they can't even explain.

Date of experience: August 13, 2024
California
1 review
2 helpful votes
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Rip off
July 20, 2024

I did surveys for Crowd Tap for a couple of years. Recently my account was disabled without an explanation. When I requested an Amazon gift card using my points. I was directed to complain to a bot but never get a response. I never got the gift card, plus I still had quite a few points left with the site which they keot. My advice, do not do surveys for Crowd Tap. At a certain point they disable your account and don't pay you. It is illegal not to be paid for work you do. They rip you off

Date of experience: July 20, 2024
Tennessee
2 reviews
3 helpful votes
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Stay Away, Rip Off
July 16, 2024

Closed my account and most others for rules violation. Would not state the reasons for weeks, finally said they did not have a working phone number! Have had same # for over 20 years. Cashed out and never went back. They are bad people!

Date of experience: July 16, 2024
Indiana
1 review
0 helpful votes
Follow Lelah C.
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! I love it
July 12, 2024

I love this app i have all ready received 3 gift cards! I love it? Please keep this app going its worth the time to do surveys

Date of experience: July 12, 2024
Pennsylvania
1 review
0 helpful votes
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Crowdtap is a platform that connects brands with consumers to gather insights and promote products through sampling and reviews. Here's a review based on common user experiences:

Pros:
1. **Engagement Opportunities**: Users can participate in various activities such as surveys, polls, and product sampling, which can be enjoyable and rewarding.

2. **Earn Rewards**: Participants can earn points or rewards for their contributions, which can be redeemed for gift cards or products, providing tangible benefits for their time.

3. **Product Testing**: Members often get the chance to try new products before they hit the market, allowing for early feedback and an exclusive look at upcoming items.

Cons:
1. **Reward Redemption Delays**: Some users report delays in receiving rewards or difficulties in redeeming points, which can be frustrating.

2. **Limited Availability**: Opportunities can be limited based on demographics or location, meaning not all users may qualify for every campaign or activity.

3. **Technical Issues**: Occasional technical glitches with the platform may affect user experience, such as survey loading issues or login problems.

Overall, Crowdtap offers an engaging way for consumers to interact with brands and earn rewards through various activities. However, like any platform, user experience may vary based on individual participation and technical factors.

Date of experience: June 24, 2024
Pennsylvania
1 review
3 helpful votes
Follow Mark T.
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They will randomly delete your account and offer no evidence of the alleged "inattentiveness". Then they'll reinstate on appeal, only to ban you again immediately thereafter, even if you for a fact answered everything truthfully and attentively. Especially if you try to cash out the points you earned! Yes, that's right, you can have a payout literally in the middle of processing and they'll still ban you and not pay. Scumbags.

Date of experience: June 14, 2024
New York
1 review
0 helpful votes
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Great app
June 6, 2024

It is a app that you can give your opinion about different things and get rewards fir your opinion and time. I check a couple times a day so that I get the surveys done. Super great app.

Date of experience: June 6, 2024
Pennsylvania
1 review
0 helpful votes
Follow Cathy F.
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This is absolutely one of the best survey sites I have ever used. The surveys are really fun and easy to answer. I love the fact that some are really short then others take time. No matter the time I spend on website just flies bye. I cant wait to check my emails to see if I got any surveys available. Love winning gift cards they come in handy.

Date of experience: May 30, 2024
West Virginia
1 review
0 helpful votes
Follow Abbigail D.
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I would say I enjoy the app and I like how honestly it feels like your playing a game and you need to clear the board to win. Easy to earn gift cards, but they say it takes 1 or 2 days to receive gift cards, but mine takes about 3 to 4 days to get the gift cards.

Date of experience: May 16, 2024
California
1 review
0 helpful votes
Follow Jocelyn G.
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We're happy to give this another try so we've reinstated your account. Please consider this a friendly reminder to be attentive while participating in Crowdtap surveys since we won't be able to reinstate your account a second time, WELL IM STILL WAITING BECAUSE IT HAS NOT BEEN REINSTATED

Date of experience: May 13, 2024

From the business

Give your opinion. Get rewarded.
Crowdtap offers up thousands of questions for you to answer every day. Simply share your opinion and earn rewards, gift cards, and free product samples. It’s that easy. https://bit.ly/2PD5fEg


crowdtap.com
New York City, NY, United States
+53