Dot & Bo has a rating of 2.6 stars from 270 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dot & Bo most frequently mention customer service, credit card and phone number. Dot & Bo ranks 34th among Discount Shopping sites.
After trying multiple times, my order still won't go through. I'm wondering how this company can stay in business when you have to deal with this problem. I have ordered from them before and didn't have this problem.
I ordered a couch from Dot & Bo. The couch order was confirmed and everything. I received an email a few days later saying the couch was cancelled. I tried calling and no one answered. I emailed them and they got back to me saying the couch was out of stock. On their website the couch was still listed with a higher price. I think they just cancelled to sell the couch for more shady.
Ordered 600.00 in outdoor bar stools. Payment was taken from my bank account in 1 day but we have not seen any bar stools and NOBODY will answer an email since that's the only way to contact them. I want to cancel and get refund but I doubt that's possible either. I just want OUT and my money back.
4 emails later NOTHING. How in the world am I going to get my money back now.
First time buyer from Dot & Bo. The "bronze" shower curtain ordered arrived and definitely was not bronze unless a person would call blue, bronze for some odd reason. Sent it back and yet to receive a refund. I've invested too much time in this to be worth ever shopping here again. That being said, response to the request for MY money back is a cookie cutter, mass generated, computer response stating the curtain was received ( i was savvy enough to save the tracking info so I knew it was) and the money would be refunded in 3-5 business days. It's been 3-5 days. Still no money. WATCH OUT FOR THIS COMPANY.
Absolutely good quality. I will be using this site again. Thank you very much for the good service..
Slept on them last night so Comfortable. I will be suing this site again. Highly recommended...
I would totally recommend this to everyone! I will be using this site again. Thank you Dot & Bo...
It fits perfectly on my stovetop and makes it look like part of the counter, or a tray holding a teapot and some candles. The only issue that I wasn't really expecting was that it is heavier than I thought it would be. It came packed well and arrived on time. It was definitely the best purchase I have made to cover and hide my stovetop burners from view!
This comforter set is gorgeous, and is a real bargain considering all the extra pillows and shams that come with it. I would definitely recommend this set, you won't be disappointed!
This is a gift and I know she will love them because I do. Thank you very much. I will be use this site again.
Very easy to recharge, they take up little space and work really well. I will be using this site again.
Can't wait to hang this on my wall with my photos! I will be using this site again. Thank you very much.
I have a power chair and i wear my cell phone on my non-dominant arm so I do not risk losing it. Thank you
This set is adorable and true to the photos! It is so comfy. It looks and feels great alone, but improves even more with a throw pillow. Highly recommend.
I'm using this product as a wall hanging for my office (Small Business signage :) I will be using this site again.
I bought for my wife to give to our twin daughters. They were extremely pleased with them, so much they wanted for their daughters. So now both our daughters and granddaughters have them. All are very -leased with the product.
These sheets are so soft and form fitting that I wish I had bought more than three sets. The colors pop and make my bed look welcoming.
The items were packaged beautifully and with care and arrived in pristine condition. As with the other set I have, from the same manufacturer, it is difficult to put in the wood screws on the side rails. Other than that, and a nail head that was loosened during transportation, they are beautiful and comfortable. Very good value for the style and comfort
This table was purchased as a companion for the 4 acacia outdoor chairs. It is a good size and sturdy for entertaining. The finish is a good match
Answer: Good luck with that - terrible customer service. I do not recommend this company because of the service and the very poor quality of products.
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