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ExoticcaReviews 258

4.0

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From the business

Exoticca is an online tour operator made up of passionate travel experts whose goal is to help travelers worldwide fulfil their dreams.

Our in-house experts carefully craft extraordinary travel packages at never before seen prices to give you a truly unforgettable experience.
Traveling with Exoticca means you can visit the farthest corners of the earth at the click of a button, thanks to our innovative technology and simple booking process.

Our long term partnerships with trusted local providers open doors to places you never knew existed, so that you can travel far and care-free.


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Exoticca Reviews Summary

Exoticca has a rating of 4 stars from 258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Exoticca most frequently mention tour guide, free time and great experience. Exoticca ranks 18th among Travel Agency sites.

service
85
quality
174
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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A new experience
December 15, 2025

At first I didn't know how to use your self directed system had doubts asking machines my concerns instead of talk to real humans. I'm glad I was able to talk to a live person.

Date of experience: December 5, 2025
Massachusetts
1 review
0 helpful votes
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It is a great trip to Italy
November 10, 2025

A guide is with us all the way from Rome to Florence and Venice. We also visit some beautiful small towns such as Orvieto, Assisi, Bologna. The local guides in each of cities are very knowledgeable and professional.

Date of experience: October 31, 2025
Customer Care R. Exoticca Rep
1 month ago

Hi Cindy,

Thank you for sharing your experience! We’re delighted to hear that you enjoyed your trip through Italy and appreciated the knowledgeable guides in each city, as well as the beauty of the smaller towns like Orvieto, Assisi, and Bologna.

We’re also glad that our in-trip assistance team was able to help with your flight delay and ensure your airport pickup was rescheduled smoothly. Your feedback is very valuable, and we’ll continue working to improve our customer service. We hope to welcome you on another adventure soon!

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Turkey 2025
November 2, 2025

Booking this trip was an absolute breeze from start to finish. The talented and professional staff who assisted me through the process were knowledgeable and attentive. The day before our arrival in Turkey, we received a detailed WhatsApp message with clear instructions on how to find our ride, along with a 24/7 emergency contact number in case we encountered any issues. We truly felt well cared for in a country that was completely new to us. Our hotel was spotless and truly lived up to its "Superior" upgrade — perfectly located in the heart of Istanbul, making it easy to explore nearby restaurants and local shops. Our guide, Shasha, deserves special recognition. Her professionalism, quick thinking, and impeccable timing made our sightseeing experience seamless and enjoyable. Thanks to her, we avoided the large crowds that many other tourists faced. Overall, our experience exceeded 5 stars. I wholeheartedly recommend this platform to any prospective traveler — you will not be disappointed!

Date of experience: October 3, 2025
Customer Care R. Exoticca Rep
1 month ago

Hi Jolene,

Thank you so much for taking the time to leave us feedback.

We are so happy you enjoyed your trip.

Hope to see you soon,

Exoticca

Canada
1 review
0 helpful votes
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Excellent trip
October 24, 2025

From the very beginning we felt safe. Our tour guide was waiting for as at the airport as promised.
Everything was happening according to the plan.
Bus drivers were excellent. Henry Morales (tour guide going to Puno) and Lily (in Puno) went out of their regular schedule to help us. Henry bought a traditional bread for us to taste, which was a nice touch on a very long drive to Puno. He even helped us to find the store we were looking for in Puno. This was after his hours. Trip to Machu Picchu was very well organized. We all knew what to do and when. Everything was happening according to schedule.
The only complaint was the accommodation in Cusco. We were on a busy street with a lot of cars honking and a smell of fumes. Too bad we were not closer to the old town.
Accommodation in the Secret Valley (Urubamba hotel)was the best experience ever. I would love to spend more time there. This place was like heaven on earth! Overall, the trip was a fantastic experience and will definitely recommend it to anybody.

Date of experience: September 24, 2025
Customer Care R. Exoticca Rep
2 months ago

Hi Ewa,

Thank you very much for your honest and detailed feedback. We're truly happy to hear that your experience in South Africa and Zimbabwe was so memorable — they are indeed incredible destinations. At the same time, we're very sorry to hear that our customer service did not meet your expectations on this occasion. The delays, miscommunication, and the added stress you experienced are far from the standard we strive to provide. We've shared your comments with the relevant teams to review and address the issues you've raised. We truly appreciate your continued trust in Exoticca over the years, and we hope to regain your confidence in the future. Thank you again for helping us improve.

Regards,
Exoticca

California
1 review
0 helpful votes
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Great adventure
October 23, 2025

Great, wonderful experience with all of our Tour Guide to see all Beautiful Places during our stay thank you so much

Date of experience: October 13, 2025
Customer Care R. Exoticca Rep
2 months ago

Hi Jake,

Thank you for your kind words! We’re thrilled you had a wonderful experience exploring beautiful places with our tour guide.

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Great trip!
October 8, 2025

A great way to go to a new country. Wonderful that the flights and hotels (clean and comfortable) were booked for me. I also appreciated the ability to connect with Exoticca staff using What's App.

Date of experience: September 28, 2025
Customer Care R. Exoticca Rep
2 months ago

Hello Ian,

Many thanks for the 4-star rating. If you have any specific feedback or suggestions on how we can improve, feel free to share. We're always happy to make things better for our customers!

Regards,
Exoticca

Georgia
1 review
0 helpful votes
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Egypt and Dubai trip
October 8, 2025

Egypt was fantastic we had a great tour guide that I highly recommend. His name is Elai. Dubai the place we stayed was not as good as the other places we stayed in Egypt so I was a little disappointed. I also bought a tour in Dubai that it can be done on Saturday and for any reason we did not do that tour but a different one. So another disappointment..

Date of experience: September 11, 2025
Customer Care R. Exoticca Rep
2 months ago

Hi Maria,

Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Exotica experience
October 7, 2025

First time travelling on a tour trip, even though some locations were far away and transport to these locations were long, exotica provided the best service and was in constant communication with the group through Whatapps

Date of experience: September 27, 2025
Customer Care R. Exoticca Rep
2 months ago

Hello Daniel,

We’re humbled by your support and look forward to being your preferred choice for extraordinary travel experiences in the future.

Regards,
Exoticca

Maryland
1 review
0 helpful votes
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Not bad
October 6, 2025

Sales agents were nice but you need to provide more details about the tour itself while selling it, post sale contact with exoticca was terrible, could not contact a live human to ask questions,

Date of experience: September 26, 2025
Customer Care R. Exoticca Rep
2 months ago

Hello Mahendra,

Thank you so much for taking the time to provide feedback!

Regards,
Exoticca

Illinois
1 review
0 helpful votes
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Fabulous Egypt tour!
October 5, 2025

I love how everything was already arranged for us! From the flights, to getting met at the airport. Transportation to our hotel… the excursions! Loved the Nile cruise! Our tour guide was wonderful and knowledgeable! And they made sure we had our boarding passes to fly home!

Date of experience: September 9, 2025
Customer Care R. Exoticca Rep
2 months ago

Hi Jan,

Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.

Regards,
Exoticca

New York
1 review
0 helpful votes
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Good company
October 3, 2025

The costume servers in local were response very quickly when we had issues. We had a great trip. I still the local company needed more improvements for accuracy check, ex, airport changes. I did see some people did not know they need using WhatsApp to easily communicate with local contact team and cost unnecessary communication problems. One person in the same hotel with us, he has been sent to wrong hotel, but could not contact with local team, so he paid the hotel fee. You can understand how frustrated when we are in the foreign country with language barrier. Hope your company provides more information when we book the trip.

Date of experience: September 23, 2025
Customer Care R. Exoticca Rep
2 months ago

Hi Ping,

Thank you so much for sharing your experience and for your valuable feedback. We're glad to hear that you had a great trip overall and that our local team responded quickly when needed. We truly appreciate your suggestions regarding clearer communication and better preparation, especially for important details like airport changes and WhatsApp usage. We're very sorry to hear about the confusion some travelers faced — we understand how stressful that can be, particularly in a foreign country. Your comments will be shared with our teams to help improve accuracy and clarity for future trips. We’re happy to know that, in your case, customer service was able to assist promptly and ensure you were reimbursed for the taxi — we’re always here to help when it matters most.

Regards,
Exoticca

California
1 review
0 helpful votes
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Excellent experience
September 21, 2025

Thank you very much for your services. Excellent organization, good flight schedule, nice hotel experience and interesting excursions.

Date of experience: September 11, 2025
Customer Care R. Exoticca Rep
3 months ago

Hi Zoya,

Thank you for the 5-star rating! We are thrilled to know that you enjoyed our trip to Indonesia. Your feedback motivates us to continue providing exceptional service to all our customers.

Regards,
Exoticca

Canada
1 review
0 helpful votes
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10 days Peru Trip
September 19, 2025

My wife and I thoroughly enjoyed our trip with Exoticca. During the 10 days Peru trip, there were no surprises, and the entire trip went as per plan. Superb organization, time management, selection of hotels and sight seeing places.

Date of experience: August 28, 2025
Customer Care R. Exoticca Rep
3 months ago

Hi Zakir,

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

Regards,
Exoticca

Connecticut
1 review
0 helpful votes
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This is our first amazing trip with Exoticca, and it was wonderful in every respect. Each hotel we stayed in was immaculate, with very comfortable meds and the food was of superior quality. The landscape was breathtaking, the excursions were a diverse mix of nature, history, science and culture. Our tour guide Erla (with Snaeland Grimsson) was beyond spectacular! I would highly recommend this company their travel packages are outstanding and reasonably priced as well. We can't wait to plan our next adventure!

Date of experience: August 31, 2025
Customer Care R. Exoticca Rep
3 months ago

Hi Janice,

Wow! We're delighted with your review and thank you for trusting Exoticca. We hope to continue providing you with incredible experiences on future trips.

Regards,
Exoticca

Tennessee
1 review
0 helpful votes
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First Trip with Exoticca
September 14, 2025

I was a little nervous before taking the trip as I had read mixed reviews about Exoticca. However, upon arriving, I was absolutely blown away by how organized everything was and how fantastic the guides were (for reference, I took the 9-day Peru tour). I had an absolutely wonderful time and felt supported throughout the entire trip. I will definitely be taking another trip with Exoticca in the future.

Date of experience: August 19, 2025
Customer Care R. Exoticca Rep
3 months ago

Hi Alison,

Wow! We're delighted with your review and thank you for trusting Exoticca. We hope to continue providing you with incredible experiences on future trips.

Regards,
Exoticca

Texas
1 review
0 helpful votes
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An amazing trip
September 13, 2025

It was really an amazing experience, everything went well, I arrived very late and I was greeted at the hotel and was able to order food even though it was 12 am, the guide/driver was wonderful he was a good driver, a patient person that dealt well with the idiosyncrasies of the people in the group, we experienced many extraordinary things. I will be a repeated customer with Exoticca

Date of experience: September 3, 2025
Customer Care R. Exoticca Rep
3 months ago

Hello Graciela,

Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.

Regards,
Exoticca

Georgia
1 review
0 helpful votes
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Great
September 10, 2025

It was great. However, my confirmed last two nights at Verdi Grand Hotel were down graded without my permission to Impulso Fashion Hotel with a very noisy room hard to get a sleep.

Date of experience: August 31, 2025
Customer Care R. Exoticca Rep
3 months ago

Hello David,

We are sorry that your experience at didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. You may reach us at http://exoticca.com/contact or [Phone Number]. Again, thank you for your feedback!

Regards,
Exoticca

Wisconsin
1 review
0 helpful votes
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The one stop shop is very convenient.
September 8, 2025

We really enjoyed the convenience of having everything taken care of for us. We didn't have to worry about the language barrier because everything had already been arranged.

Date of experience: August 8, 2025
Customer Care R. Exoticca Rep
3 months ago

Hello Pam,

Thank you so much for taking the time to provide feedback!

Regards,
Exoticca

Ohio
1 review
0 helpful votes
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Overall great from the flight or the hotel accommodation tour guide, driver and the excursion are great.

Date of experience: August 26, 2025
Customer Care R. Exoticca Rep
3 months ago

Hi Fortunato,

We appreciate your feedback and are delighted to know you enjoyed our curated experiences. Your satisfaction is our top priority, and we look forward to serving you again soon.

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Good trip - more attention to details
September 1, 2025

We had a fantastic flight and transfer to get our trip to Norway started. We met our tour guide and got the trip going. We were able to hit all of the major attractions that we wanted to see. The only drawback in our experience is we were often brought to a new destination very late in the evenings and told to go and find dinner and look around. A little more consideration for meal times especially when trying to navigate a new city would be much more enjoyable. We had a busy schedule of being in a new city every day so it made things difficult when this was constantly happening. The only other thing is that we weren't really aware of how long it would take to get from one destination to the next which really limited any kind of significant free time between attractions. It was a nice way to see a new country and the attractions it has to offer, but ultimately a little more consideration would have made this experience even better.

Date of experience: July 30, 2025
Customer Care R. Exoticca Rep
4 months ago

Hi Jeremy,

We're sorry you had such an unpleasant experience on your recent trip to Norway. We strive to deliver an enjoyable, memorable, and high quality holiday for our customers. In this case, we fell short.

So that one of our representatives can provide additional assistance and try to make this right for you, please submit an inquiry here http://exoticca.com/contact.

Once again, we apologize for our failure to serve you well. Thanks for letting us know. Your feedback is valuable to us.

Regards,
Exoticca