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EyeconicReviews 4,065

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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37,249 reviews

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New York
1 review
0 helpful votes
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Excellent experience
December 17, 2025

This is excellent experience if you order single lens, however,
When ordering progressive lens, I do not see the option for wider near lens, which I get If I get it from Walmart or any other retailer.

Date of experience: December 17, 2025
Florida
1 review
0 helpful votes
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AMAZING AND EASY
December 17, 2025
Updated review

I was able to enter my insurance, ordering was super easy. They get me up to date with emails and notifications. Im a very happy customer!

Date of experience: December 17, 2025

Easy to use and love the virtual try on feature!
November 22, 2025
Previous review

Easy to use and love the virtual try on feature!

Date of experience: November 22, 2025
Kansas
1 review
0 helpful votes
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Great
December 17, 2025
Updated review

I have never ordered from an online place and was really skeptical about doing it. My prescription is a bit complicated with bifocals and a prism. They got my prescription correct and haven't had to much trouble adjusting to it. I absolutely love my frames. They're the first ones in 5 years I've enjoyed as much as I do. It's nice to be able to filter down to frame size and face shape. I looked at 5 other places for glasses and did not find something that really matched the criteria that I was looking for. I will definitely be ordering from eyeconic again. Only downside was the processing and shipping seemed to take forever but it was within their guidelines given. Only con would be that there wasn't a filter to use that could differentiate between nose pads being in place or not. I got one of each.

Date of experience: December 17, 2025

Easy to order and nice selection
November 25, 2025
Previous review

Easy to order and nice selection. Still apprehensive about ordering. Prescription is complex. Giving it a try

Date of experience: November 25, 2025
Tennessee
1 review
0 helpful votes
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Need to find another insurance company
December 16, 2025

I ordered the exact same product with same options as last year was over $100 dollars more this year. The bs about getting a great deal smells like inflated price insurance fraud. Going to find out. Dust imbedded in the coatings, mix matched screws, scratched lenses straight from eyeconic and one never found pair of glasses lost in shipping. Do the F***ing math. Finding other provider.

Date of experience: December 14, 2024
Louisiana
1 review
0 helpful votes
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Supply and demand
December 16, 2025
Updated review

Very easy to order. A little.expensive compared to other places but, you guys are in network with my insurance so there's that. Lol

Date of experience: December 16, 2025

Easy to order
November 25, 2025
Previous review

Easy to order. Prices are higher though

Date of experience: November 25, 2025
California
1 review
0 helpful votes
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Super easy!
December 16, 2025

Easy to choose the right glasses, upload the Rx, and ship. Since I have done this before, I know if for whatever reason they are exactly like expected, they can be returned. Super easy process!

Date of experience: December 16, 2025
New York
1 review
0 helpful votes
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CUstomer service îs responsive when I wanted to change the lease type. However, They just cancelled the order instead of adjusting it for me. SO I had to do everything again.

Date of experience: December 16, 2025
Virginia
1 review
0 helpful votes
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Fast and reliable services
December 16, 2025
Updated review

My glasses were made according to my prescription. I don't return them often, but when I have needed to, they have solved any issue. The try-on app is better now and makes it easier to select the correct glasses.

Date of experience: December 16, 2025

Virtual Try-on
August 4, 2025
Previous review

Virtual Try-on has been improved. Now it is easier to check your style, and the experience is similar when you are in the store.

Date of experience: August 4, 2025
Texas
1 review
0 helpful votes
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These prices suck
December 15, 2025

I have ordered from other major eyewear retailers and Eyeconic has been and by far the most expensive out of all of them. Unless you are like me and are forced to order your contacts from this company, steer far away from this ripoff artist.

Date of experience: December 16, 2025
Texas
1 review
0 helpful votes
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Great
December 15, 2025

Great prices, very quick, simple and easy wedsite. I just wish my coupon code "Welcome" would.have worked and price would of been even BETTER.

Date of experience: December 15, 2025
California
1 review
0 helpful votes
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Great
December 13, 2025

Eyeconic offers a wide variety of frames at a great price. The process is very easy and guided instructions and helpful videos are a great added feature to ease thr process.

Date of experience: December 13, 2025
Florida
1 review
0 helpful votes
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A lot of options and very easy ordering
December 12, 2025

Seamless. Selected frames from wide variety, uploaded my prescription and checked out! It was that simple. I've ordered 6 pair between me and my daughter and have been happy with every pair!

Date of experience: December 12, 2025
Colorado
1 review
0 helpful votes
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Amazing
December 11, 2025

Amazing glasses, amazing shipping, I loved the glasses box too, and it came in perfect condition, I did not need to adjust them at all.

Date of experience: May 11, 2025
Arizona
1 review
0 helpful votes
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Impressive and easy experience
December 11, 2025

It was easy as well, but it did not include the technical capabilities like "virtual try-on" or the virtual "PB" score test. Very cool technology leading to a confident buying decision.

Date of experience: December 11, 2025
California
1 review
0 helpful votes
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So easy and very affordable
December 11, 2025

There's always super cute frames here that aren't typically seen in offices and I love that! I like to have quirky glasses and eyeconic never fails me on the selection.

Date of experience: December 1, 2025
Louisiana
1 review
0 helpful votes
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Predatory
December 11, 2025

This whole company is scammy. You can only use your vision insurance at their website, and MAGICALLY a 12 pack of contacts is the exact price of your yearly contacts allowance. I priced several websites and stores, and coincidentally, the contacts sold on this site are the most expensive, by far. I hate that my employer uses VSP and eyeconic.

Date of experience: December 11, 2025
California
1 review
0 helpful votes
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Better than buying in store
December 10, 2025

Lots of discounts being offered, lots of frame options that i like, plus i shop by myself not being bothered by sales person.

Date of experience: December 10, 2025
Ohio
1 review
0 helpful votes
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It used to be much cheaper
December 10, 2025

The last time I ordered one years worth of contacts (2023) it was $12 after my insurance. The same contacts this time were over $100 after my insurance so I had to go with the generic brand instead.

Date of experience: October 18, 2023
Maryland
1 review
0 helpful votes
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Easy to purchase inexpensive prescriptions
December 10, 2025
Updated review

Overwhelmed by the process of choosing a pair of glasses, I decided on functionality over style for a quick selection. The pair of frames I selected got the job done, they looked nice on me, and they didn't break the bank.

Date of experience: December 10, 2025

Easy to use with VSP insurance
November 19, 2025
Previous review

Easy to use with VSP insurance. I'll probably still end up purchasing another pair of glasses elsewhere as the selection is very limited and did not really appeal to my personal taste. I was thankful to find the one pair for a decent price, but I'm not thrilled about them.

Date of experience: November 19, 2025
Missouri
1 review
0 helpful votes
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Eyeconic does the heavy lifting for you
December 10, 2025

Eyeconic does the heavy lifting for you by integrating the insurance tool on the site. They add the prices in real time when browsing and allows you to toggle between family members. The tech team has done amazing with the ease of navigation, something I cannot say with the competition.

Date of experience: December 10, 2025