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FragranceBuy

Overview

FragranceBuy has a rating of 4.8 stars from 6,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
428
value
308
shipping
310
returns
120
quality
302
This company responds to reviews on average within 2 days
+125
How would you rate FragranceBuy?
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Illinois
1 review
0 helpful votes
Follow Salvatore C.
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A site worth the hype
February 11, 2025

I get emails about new releases and one particular peeked my interested. Immediately went to the site, bought it, and thanks to the updated tracking, could anticipate when it would show up.
Happy to say I'm loving my new Rasasi Hawas Fire.

Date of experience: February 1, 2025
Canada
1 review
0 helpful votes
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How didn't I not learn about them before?
March 21, 2025

I love fragrance buy and wish I had learned of them sooner. Products are well priced and authentic. Shipping is a above expectations, the care they put in boxing ur item is chef's kiss. Don't hesitate to purchase from here. Support our Canadian businesses

Date of experience: March 11, 2025
TT
1 review
0 helpful votes
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First time purchase
March 31, 2025

All my perfumes reach and were in perfect and original packaging. Also the prices are very competitive to the other sites I was looking at. Wished that the site would have a better layout for mobile users or even an app.

Date of experience: March 20, 2025
Canada
1 review
0 helpful votes
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Above and Beyond in All Aspects!
April 3, 2025

Everything about my order exceeded expectations. First of all, it came MUCH faster than I expected, which was a pleasant surprise. Packaging was solid - the box was not flimsy and all cases inside were perfect quality and packed so there was no spillage or denting. The perfumes themselves were reasonably priced and smelled great (with a few exceptions - not the site's fault, it's just what happens when you blind buy a bunch!) and would certainly purchase from this site again as I like the structure of the loyalty program and want to work my way up to more sprays. Not to mention the brand is Canadian - love it!

Date of experience: March 24, 2025
Canada
1 review
0 helpful votes
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Very friendly and hassle free service
March 26, 2025

My experience was very good. I would really like you to verify emails as quickly as possible. Sometimes a person makes a mistake and wants to change the order, but it's already too late. Express delivery takes a bit long. It could be faster, especially since it is paid and your warehouse is located in Scarborough. Overall, everything is very friendly, the products are genuine, and I have no complaints.

Date of experience: March 16, 2025
New Mexico
1 review
0 helpful votes
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Found a gem 💎
March 14, 2025

I received very nice fragrances, very affordable prices and packaged with such care as to rival any of the other online fragrance companies I've purchased from before.

I mean that. Customer service was outstanding and I am more than very satisfied, I'm impressed.

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
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My experience can best be described as excellent. The ordering and delivery service is top-notch and remarkably fast. The items are consistently well-packaged, and I've never encountered any issues. I would definitely recommend this service to others.

Date of experience: March 17, 2025

Great experience
January 30, 2025
Previous review

Prompt shipping and excellent packaging! I would definitely purchase again and highly recommend this seller to all fragrance lovers.

Date of experience: January 20, 2025
Michigan
1 review
2 helpful votes
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Best company to buy from.
February 9, 2025

I am an avid cologne collector. I have over $10,000 in fragrances and you guys are by far. The best company I've ever gone through always on time with delivery. My package is always safe and everything is done very thoughtfully.

Date of experience: January 30, 2025
Canada
1 review
0 helpful votes
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Great customer service!
April 9, 2025
Updated review

I reached out to the fragrancebuy team for a glitch in the system. I recognize that things like this can happen, nonetheless the team reassured me about investigating and resolving the issue reasonably. There's a reason I've made it to their "eau addict" tier, best prices and customer appreciation.

Date of experience: March 31, 2025
FragranceBuy K. FragranceBuy Rep
21 hours ago

Hello Omar, we’re truly sorry for the frustration and understand how disappointing this situation must be, especially as a valued Eau Addict member. We’re actively investigating the issue to make things right and will keep you updated with any developments via email from help@fragbuy. Ca—your continued support means a lot to us.

Best regards,
The FragranceBuy Team


Great customer service
November 5, 2024
Previous review

Had a technical issue with a prize I received. The team at fragrancebuy resolved it seamlessly and reassured my love for the site. Best discounter fragrance site, no doubt.

Date of experience: November 5, 2024
Maryland
1 review
0 helpful votes
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Great
March 26, 2025

Here's a review you could use:

"I ordered fragrance, and it arrived safely in secure packaging. The product was in perfect condition and performed exceptionally well. It exceeded my expectations in terms of quality and efficiency. Highly recommend!"

Date of experience: March 16, 2025