FWRD is a contemporary fashion retailer known for its curated selection of luxury apparel, accessories, and footwear. Catering to style-savvy consumers, it emphasizes modern aesthetics and high-quality brands, offering an innovative online shopping experience that blends trend awareness with personalized customer service.
FWRD has a rating of 4.8 stars from 317 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FWRD most frequently mention customer service, fast delivery and easy returns. FWRD ranks 53rd among Women's Clothing sites.
The customer service and the shoes are absolutely amazing. Shipping was fast, but had a big problem with UPS, getting my package. Called them several times, they scheduled the initial delivery at one time ( 2:30-4:30 pm), I made arrangements to be home by that time, instead UPS arrived at 9 am.!
Huge problem for me. But luckily I still got my package.
Surprised at the amazing prices on beautiful garments and footwear, items that stand out. My call to confirm my order was easy and thorough to secure my purchase. Item arrived on the same day despite a flight delay, which still felt on time upon arrival. Item is as described and in brand new condition.
My second cloud shoes. Very satisfied customer. Package is good. Although a little bit delay of delivery. I will definitely recommend it to my friends.
It was an easy purchase to easy delivery situation! Making me a happy camper. The dress that I purchased has enough wiggle room that I should have purchased an XS even though I scale a size 2-4 (closer to 2 but those hips). The fit is still quite nice.
Both items I ordered didn't fit so I just put them back in the box with the enclosed return label. There was no option to return item, just to exchange. I'm hoping my items arrived and will be credited
My experience was great- check out was seamless and I was very thrilled to get fast and free shipping! Sometimes shipping cost is a big deterrent for actually placing online orders so I was even more inclined to make a purchase! My item (shoes) are amazing!
Delivery was fast. Shipped same day. Item was perfect. Very satisfied and happy to know I have a new company I can trust with designer items. I love it.
I have my favorites & when I browse through or I am looking for something very specific I often get sent here. It was such a fantastic surprise to find what I was actively trying to find &... actually on sale here with my size still available. Then you worry it is not as close to the picture as you hoped &... it arrives actually spot on exactly as the picture of what you saw on the model on site. Thank You - I LOVE my R13's they are amazing!
With ROADIE, a signature must always be required. Just leaving it at the address is psychotic and unprofessional. It can easily be stolen. You all need to change this NOW
My first experience of using this site was brilliant. Great selection of quality items, and my order arrived surprisingly quick! The item was exactly as described. I'll be using this site again without doubt and would highly recommend.
Answer: Hi Suzzane! All merchandise sold on our site is 100% authentic. We are an authorized distributor for all of the brands that we carry. Our products are brand new and hand selected by our team of experts from some of the top luxury brands around the world. We ship items as they are received from the designer. Authenticity cards and dust bags are only included if the designer supplied us with them. Please let us know if you have any further questions! Have a great day!