GiftRocketReviews 525

Purchased a gift card through GiftRocket for my daughter for Christmas to the Arkansas Music Pavilion. She tried to use it today to buy tickets and we were told by the AMP that GiftRocket is NOT legitimate and is a SCAM. They have had several customers experience the same thing. Now I am out $200 and she cannot go to her concert. I want my money refunded and these people investigated.

My $100.00 gift was sent to the wrong paypal address. When you call customer service all you get is an ad for a medical device! No option to talk with someone. IT IS RIDICULOUS! I want my money!

My sister is a minimalist and is hard to buy for. I didn't want to give her cash or something she wouldn't want. This made it so easy. She had so many places she could use the egift card at. She also was sent an ebirthday card. She had something picked out they were ready to order when it was sent to her. She was thrilled. This is the best kept secret. I will use it again.

I receive a gift from GiftRocket and it was such a true delight. I was able to use it at one of my favorite restaurants, but could have used it anywhere. The transition of funds was easy and quick. I will use this as a way to give gifts in the future!

First time I've come across Gift Rocket. What a great way to send and receive gifts. They provide many gift card options for various vendors and recipients can transfer funds to Venmo. More importantly, their customer service agents were very helpful and responsive when I had a question about their services.

Horrible! Will take your money and then cancel you transaction without giving you a reason why! When you ask them they will tell you they "can't tell you"! They are not a Legit company and their site should be shut down! I got confirmation that the card was delivered but they cancelled it 2 days later!

I received a rocket gift card from my mother in law. I opted to use it at Kimberleys day spa. It was super easy to activate. I don't know why people use pre paid visa and Mastercard gift cards. I'm a customer for life.

Easy to use, helpful customer service, quick response, great choices to pick from to redeem your gift card.

I was gifted a $100 birthday gift in the form of a gift rocket. I forgot about it and went through a divorce and then I went and tried to redeem it and they said it EXPIRED and was not able to be used. So, my friend gave GIFT ROCKET a $100 present for my birthday haha. Should be illegal!

We decided to redeem through Venmo, gift card show as redeemed, but money never transferred to Venmo acct. I will ask the person who gave us this GC to stop payment on this!

This is the best gift Idea ever! You as a buyer don't have to think about which gift card to buy the receiver can pick out their own. I love it and will use it again.

I received a gift from friends on gift rocket and went in to view my gift and it was very easy to see and use the website. I didn't use my gift for a long while but I went back to it a year later and it was still there and I was able to get the gift loaded to my bank account as cash! Website was very user friendly! Thank you

Just wow...very easy to get funds.i got funds on my venmo within 24 hours.appriciate it...will do transaction uaing giftroket daily

After ordering, confirming and receiving a thank you email from the recipient, we both got emails telling us the order was cancelled. The only explanation was lame, due to security reasons, they cannot disclose why it was cancelled. How embarrassing for me! The email communications felt like an automated system event though it said it was a live person. The responses never answered my questions directly, it felt automated. Now, I have to wait 10 days tos ee if the refund will even be processed! This has scam written all over it! Stay away from this company!
Order Confirmation: ZTSUBMV7SXBGAST64EG7

Order summary

TRACK OR MODIFY

Purchased on 10/02/2023

Service fee: $7.00
Total: $107.00

Hi there,

This gift was canceled by our security team and you will not be charged. Due to the way GiftRocket is regulated, we're unable to share the reason why this gift was canceled.

I was given a GiftRocket certificate to use at a local business, choose one of the many affiliated gift cards or receive credit through PayPal or Venmo. I chose the credit to go in our Venmo account to use the money for an upcoming getaway. It was quite straightforward and easy to navigate and use. Everything was seamless. I'd highly recommend to others.

I ordered a gift certificate, $500 at Johnny Costa's in Palm Springs for someone who had done a wonderful favor for us during the recent storm (we live away during the summer months)
They delivered it by email, we got a thank from the recipient, and the next day Gift Racket cancelled it! How embarassing and ridiculous.
They said because of security, they couldn't tell me why. Believe me, the credit cards are good for it. Or if there was some question about it, they should have called or written to me.

I will NEVER use this company. Ck them out, they only publicize the positive reviews.

I got a $30 gift card but the money has yet to be sent over to my Venmo. This place is a scam.I better get my money soon.

This option has been great, they offer different alternatives to the recipient to enjoy a gift, easy, hassle free and satisfaction guarantee, as the recipient can choose what please them the most, adding comfort to the parties involved and enhancing the enjoyment of the token given to the person.

Giftrocket is an excellent opportunity to have a gift card from a place you really want. Hope more store join it