I've been using GD for several years. It's helpful in fleshing out potential companies/jobs to apply to but I would caution people against taking the 5 star positive reviews seriously if they're short, which more than likely means those reviews are fake.
Companies are most likely paying review farms for positive reviews and/or they're asking employees to write positive reviews. I myself saw and heard the COO of a company I worked for walk into the main office and ask workers to write reviews for them. If they had been a good company, then they'd just have good reviews already, but this is the problem; bad companies pad their reviews with the fake stuff and GD has no posting screen for these (like a minimum review length).
I have seen scathing, long, negative reviews mysteriously disappear and I recently got a request from GD to "resubmit" a long, negative review I wrote that had been on the site for several months, because, in part: "While your review meets our Community Guidelines, we need you to re-verify it as an honest statement in order for us to keep live on Glassdoor."
Not sure exactly what that means because they were too vague for me to glean anything substantive from their mysterious email, but of course I'm guessing that the subject of the review complained or threatened GD, which could mean I might be looking at a lawsuit at some point. If so, it'd be awful nice if GD could tell me what the beef is.
Then, I get an email from them telling me I still need to "to verify that you stand behind your review," which I had already done. When I attempt to do this AGAIN, I get an error.
Another annoyance, I had a review rejected due to use of "bad words." Since I didn't use any "bad words," and there was no indication of which words that I used were "bad words," I contacted their customer service and received no response.
Useless.
They force you to give a TON of personal information to even leave a simple review or comment on a company. I don't want to give glassdoor my current salary, adress, job title, real name, phone number, etc. etc. Just to use the site. They lock you into pages where you're forced to fill a million boxes with your personal info just to proceed. Finding your profile and reviews is annoying and confusing. Just a really bad site all around.
Glassdoor claims to have employees and job seekers in mind but simply have provided a space for disgruntled employees (often those who have been fired for cause) to simply post without any substantiation. The same person can post over and over again to suit their own agenda. They don't allow companies to respond. Who knows how many posts are real or simply due to either an employee pushing a grudge or for that matter a company doing their own promotion. I have heard of one company paying their employees to write negative reviews of their competitors. There simply is no credibility with glassdoor.
Companies are hiring freelancers overseas now to write fake positive reviews. They are staying within Glassdoor's "rules" and using different IP Addresses and spacing out the reviews so it's not as suspicious. Unfortunately Glassdoor doesn't seem to be catching these reviews or deleting them so it's skewing companies to look better than they actually deserve / are. Anyone with half a brain can see these reviews are fake b/c the English is poor and they are very short but they help inflate the companies overall rating. Beware.
Glassdoor is the worst ever company to leave a review.
They deleted my review about Northumbria university because it was only 1 star!.
Probably the ceo of the university is too ashamed of the mess and glassdoor immediately deleted it.
They are unfair and approve only the review approved by the companies they pay them.
Totally avoid and do not trust their faked positive reviews.
Moreover they do no have respect of our privacy because they collect our details if we want to write a review
I set up my account and still the amount of pop ups and the website constantly locking people to get their question in is unbearable. Such a difficult website to use and not intuitive at all. I quickly removed my account deleted everything because my goodness... the UX designer really needs to be fired for glassdoor.
This is a form of falsely accusing a company and perpetually maintaining that false accusation!
Glassdoor keeps up old ratings before newer updated ratings! That is unfair and a company that does this should somehow be closed up!
I understand if a company is so bad that almost everybody hates them having a low rating, but a company that had 1 person who didn't even work for the company 1 day give a review that negatively impacts the company, but then other employees stand up for the company and the rating is still the previous one - this should be illegal.
I'm going to contact a lawyer to see how we can proceed in getting damages from this terrible company Glassdoor... someone please break it!
I logged in to read reviews of a company and was redirected to enter info on my profile. Unusable. I couldn't navigate past the page to update my profile that I created just to be able to browse companies and reviews.
I posted an review on Glassdoor re my previous company, who is an unscrupulous employer refused to compensate employees by law for 13 years, half of the team in our office (13 ppls) gone in 2020, company required existing employees to sign legal document to give up their legal rights. A week later I found out Glassdoor removed my review secretly without any explanation. It is terrible. What Glassdoor did is going to make more victims in future, people deserved to know the truth and have a choice before they step into a trap!
Don't trust Glassdoor they are not reliable do not use them as a reference! They picked side and chose to close their eyes and see no just.
Glassdoor cannot be trusted. The company removes critical reviews if the employer is an 'engaged' (paying) company. I have been an employee at my company and in good standing for 3 years now, I have only one Glassdoor account, and I wrote a very professional but honest review. I tried to shed light on the company's state of disarray without naming names or revealing competitive info. The review was accepted, but then I received an email 24 hours later stating it was removed due to a violation of guidelines, such as pretending to be someone I'm not, lying about my association with the company, etc. Of course I wrote a 5-star review for the company years ago (which I since removed since it no longer holds true), but my identity / legitimacy was never questioned then. I have challenged Glassdoor to provide documentation of my suspected offense, but no response other than more copy/paste of their guidelines. Such a shame that they are preventing the democratization of information availability for job seekers through their controlling tactics.
Answer: When a company gets negative reviews, glassdoor contacts them and uses the negative review as leverage to get the company to sign up for a subscription with glassdoor. They pretty much tell the company that if they take out a subscription the bad reviews will be removed
Glassdoor has a rating of 1.5 stars from 260 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Glassdoor most frequently mention community guidelines, class action and disgruntled employee. Glassdoor ranks 326th among Job Search sites.