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GrabAGunReviews 83

2.4

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GrabAGun Reviews Summary

GrabAGun has a rating of 2.4 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GrabAGun most frequently mention credit card and customer service. GrabAGun ranks 6th among Guns sites.

service
5
shipping
6
returns
1

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New Jersey
1 review
1 helpful vote
Follow Rick L.
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I made an online purchase with this company, all went until I looked at my credit card statement. The company billed me twice for the same order. I immediately contacted merchant & was told it was a mistake and would be fixed in 1-2 days. NEVER HAPPENED. They stopped replying to my messages also. Instead of just fixing their mistake they forced me to file a dispute with card company. Shady business practices if you ask me. 1st & last time dealing with this company. Advice, deal with a reputable company, even if it cost a couple dollars more.

Date of experience: September 30, 2025
Maryland
1 review
0 helpful votes
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Terrible Company
February 4, 2025

Horrible company to deal with. I bought a 100 dollar gift card for my brother for the holiday season, and they charged me 200 dollars, without me knowing initially. I contacted them 8 days later to explore the mistake they made. They told me that this was a common error they have been making during this time, and the extra 100 dollars should have been returned to my account within 3 to 5 days after their error. First of all, who makes this kind of error on a continuous basis and acts like it's an acceptable error to make. Secondly, I told them it's 3 days past their 5 day window of the 100 dollar refund. I told them they needed to refund me the 100 dollars that day, after they suggested I wait a few more days for the refund, or I would file a dispute with the credit card company. They got angry when I said that, but instead of apologizing for THEIR mistakes and THEIR responsibilities, they made some weird threat of them not being able to do business with me. NO PROBLEMO...I will be very happy to take my money elsewhere, and yo tell all of my gun loving friends to also do the same.

Date of experience: December 30, 2024
California
1 review
0 helpful votes
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I thought I'd give Grab-A-Gun a try. On 8/22/23 I ordered a AOL Gauge & a Modified Case listed as "in stock" on Confirmed Order # *******. At that same date I ordered similar items from 2 of their competitors. I received the competitors orders within 4 days - GAG sent numerous emailed advertisements & 1 excuse of high volumes. Today 8/28/23 I received a email notification that GAG shipped the AOL Gauge & there was no mention of the Modified Case. In my opinion, Grab-A-Gun is a joke.

Date of experience: August 28, 2023
New York
1 review
0 helpful votes
Follow Lorenzo F.
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I was a very good customer who made many purchases from this store. However they recently did something that totally betrayed my trust as a good customer. Following an order I placed for a very expensive firearm they told me that they would have to pull the magazines. I told them over and over that my FFL is legally required to pin the mags to 10 round capacity and begged them to send the mags. I also have a residence in another state. They refused without any empathy and cost me over$120. They also threatened to charge a restocking fee. So they took advantage of me as a customer. I asked to speak to an owner and my request was totally ignored. Not a trustworthy company snd they do not care about their good customers. DO YOURSELF A FAVOR AND DO NOT SHOP HERE.

Date of experience: June 22, 2023
Colorado
0 reviews
0 helpful votes
Follow Joe G.
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Ordered a semi-auto handgun. GREAT price. Guys on the phone were pretty awesome. Ordered on Thursday. Received it at my FFL the next Thursday. Everything was in order and exactly what I ordered. It seemed a bit dirty for being brand new, and the barrel already had 2 wear rings on the end. Maybe this is normal? I'm a bit inexperienced so I don't have much past experience to go on. I wouldn't think a few test fires would put wear rings on the barrel. Maybe someone more knowledgeable can offer an opinion. In conclusion, I'm happy and will order again soon.

Date of experience: April 27, 2017
Florida
0 reviews
0 helpful votes
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I finally had the opportunity to order a Rock Island/Armscor. 22TCM pistol after GrabAGun notified me by email that it was in stock and available. The gun was shipped to my firearms dealer very quickly. GrabAGun did a wonderful job as always.

Date of experience: April 27, 2017
Virginia
0 reviews
0 helpful votes
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Purchased many items AR 15 pistol mags ammo fast shipping no snags great company
Have in stock items that others don't plus good price recommend highly

Date of experience: April 27, 2017
California
0 reviews
0 helpful votes
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Best online store
April 27, 2017

Great experience every time. I have purchased a number of weapons over the years from grabagun and every time my item was delivered fast and on schedule.

Date of experience: April 27, 2017
California
0 reviews
0 helpful votes
Follow Dan H.
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Great price, timely delivery. Wasnt happy they wont ship ammunition to CA, even though it's still legal till 2018.

Date of experience: April 27, 2017
Michigan
0 reviews
0 helpful votes
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Just received the last order of parts to complete my 308 build (scope, forearm, gas tube and adjustable gas block). Have been reviewing and watching part prices for almost 2 years. Not sure where GrabAGun had been hiding all this time. Pleased to have found them. I can only speak of the ordering and fast delivery process. All good. Best price on Nikon scope and Lancer carbon fiber forearm I found anywhere. And I have been patiently waiting...

Date of experience: April 27, 2017
Ohio
0 reviews
0 helpful votes
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Just received my new M&P M2.0 4.25" NTS. So far, so good. Better trigger than the original (although I intend to put on an Apex trigger). Very grippy stippling, almost too rough, but I like it. Very accurate.

Date of experience: April 27, 2017
Utah
0 reviews
0 helpful votes
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Excellent!
April 27, 2017

4 purchases, 4 times I was very satisfied. Other sites charge $45 to ship, not grab a gun. Quick, great prices and shipping that is fair. Plus, a great selection of quality products.

Date of experience: April 27, 2017
Kansas
0 reviews
0 helpful votes
Follow Joe D.
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Grabagun site is topnotch. Great prices and low shipping. Purchased a SCCY
CPX-1. Nice, quality gun at a very fair price.
Thanks!

Date of experience: April 26, 2017
Kentucky
0 reviews
0 helpful votes
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I have bought five guns from grab a gun, have been pleased with all purchases.
Prices are great, shipping great, ammo prices and shipping also great.
Turn around on delivery is good. No complaints, will buy here again.

Date of experience: April 26, 2017
California
0 reviews
0 helpful votes
Follow Brian Q.
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I got a Ruger AR from here and was happy i could find one within my price range. But it did take over 10 days to get to me which if youve bought a gun before you understand how anxious you get waiting for it to arrive. And the box was a little dinged. But overall pretty good experience.

Date of experience: April 26, 2017
Alabama
1 review
0 helpful votes
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Completely satisfied with Grab a Gun. Have no complaints. Prices are low but the level of service is not. Will order again from the web site.

Date of experience: April 26, 2017
Florida
0 reviews
0 helpful votes
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I OWN SEVERAL GUNS, THIS IS MY FIRST GLOCK. I WASN'T SURE I WOULD LIKE POLYMER BUT THE LITE FEEL WAS MORE THAN I EXPECTED. I PLANED TO USE IT AS MY DUTY WEAPON BUT NOW I WILL USE IT AS MY DAILY CARRY TO.

Date of experience: April 26, 2017
Florida
0 reviews
0 helpful votes
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M&P 40 Shield
April 26, 2017

The price was amazing, the shipping was super fast. Gun was in hands in three days. The gun was perfect out of the box. Both magazines, documents and lock. Not a scratch, blemish or otherwise. So impressed, my son and daughter both bought a shield from this week. A 40 and a 9. We pick them up today. Will update if necessary after well go to the range. Very happy thus far. Clay Tidwell, Tallahassee, Fl.

Date of experience: April 26, 2017
Nevada
0 reviews
0 helpful votes
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NOT NEW
April 26, 2017

I BELIEVED MY STAINLESS 357 MAG. 4" WAS USED OR A SECONDED THERE WERE SWIRLED AND MARKS ON THE GUN I WOULD HALF TO AGREE WITH BEN W. ON MY 357 MAG. MY SAVAGE 300 WIN MAG. LOOK TO BE OK GARY S. I HALF TO SAY THE MEN WERE VERY NICE TO WORK WITH.

Date of experience: April 26, 2017
New Jersey
0 reviews
0 helpful votes
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First time buyer and I can't say how well it went... ENOUGH! GrabAGun is awesome! Will continue to buy from them...

Date of experience: April 26, 2017