Half Price Geeks Reviews Summary
Half Price Geeks has a rating of 3.8 stars from 73 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Half Price Geeks most frequently mention and great job. Half Price Geeks ranks 12th among Computer Repair sites.
It involved an on site presence for two he days - an offer to update my computer never accomplished - my computer was compromised - no confidence that the problem was solved - and finally the charges for the "service" considered excessive - no up front discussion of the cost of the house call - bottom line not sure that my concerns and reason for my call have bee cured.
Oliver was spot on. Addressed all issues and had us up and running. And then the next day, the problem returned and Oliver
Returned my call and fixed the issue.
I have used Half Price Geeks for 15+ years -- always with great success. Oliver is a wonder and very patient with my bumbling. This time I had nuked everything-- on 2 computers and he recovered it all. Thanks for saving me-- once again.
Very pleased with the professionalism of the staff and value that I received on my computer upgrade.
They are great, took over my computer by remote and had me set up in no time. Highly recommended them for any computer work, very reasonable prices. Best Buy wouldn't help me. Oliver is very good.
Very satisfied. Good communication with staff they did resolve my web hosting issue, very recommend.
I've been using HPG for 10 years and always receive top notch service. Oliver is as awesome as ever. Fast, friendly service. THANKS!
Oliver said he would call me at 3:30 (appt. Time) and right at 3:30 the phone rang. I like promptness. He was efficient, knew what he was doing, and gave me the feeling that he was interested in fixing the problem. Good Job Oliver.
I googled the number, and called to schedule an appointment. The person on the phone informed me it was $80 per hour and usually an hour would resolve most my issues. The day of my appointment the gentleman was nice until the end of the session. He was flippant at the end. He resolved my issues fine. When paying he told me that my charge was $180. I told him I thought it was $80 per hour. He informed me virus removal was $149.00 and that "it's on our website". Didn't care for the attitude, but in the end he was correct it was when I looked. If I would have known that I had a virus I could have easily gotten ride of it myself. I probably will never use this company again, but if I do I guess you have to read there website before calling to schedule an appointment. A little heads up on the charges would be great.
Hello Scott,
I'm glad that our tech was able to resolve your issues and get rid of the infections for you. Our pricing system is transparent, therefore most of our pricing is listed on our website. Our team would be more than happy to help you with any future computer issues.
They came out to fix my sound issue and printer issue. Was able to diagnose quickly and solve the problem. Friendly and informative person. Price was reasonable. Only issue was I wish they would confirm the appointment by email at least a day in advance instead of the morning of the appointment.
Oliver was very helpful and nice. We appreciate your help. Also for taking care of the issue so quickly.
Had malware on laptop for several months. Constant pop ups which took several minutes to close and access internet. Found service during internet search. Call was answered quickly. Staff was professional by asking questions related to issue and explaining the process of service needed to address and future recommendations. Staff called around time of appointment and walked and explained steps needed to complete mission. Computer has been working like new with much satisfaction of not having to spend time with pop ups. I don't know about cost comparison, as in my situation, the issues, time spent of staff ( not long), and convenience if not having leave home was worth it. I do recommend the company as my experience was positive in all areas.
My desktop needed virus removal, and most of the c-drive copied onto an external. I'm not the most tech-savvy person in the world, and Chris, at Half-Price Geeks talked me through the entire process while he did it remotely, and at the end (about four-and-a-half hours), I was very pleased with the outcome of my files, and the final charges.
Oliver was very knowledgeable, worked very efficiently and was very patient and calm. I would highly recommend him
While the technician was capable, I was quoted one price for saving data from my hard drive yet charged double when the tech finished. I will not use the company again.
Upon reviewing the techician's notes I see that he performed data recovery and was able to extract data from your computer to an external hard drive. The rates quotes are consistent with the work that was performed and the time that the tech was onsite. I'm glad the tech was able to save all of your data for you.
Great job and quick service. Very professional. I would recommend to anyone. I wil probably use them again soon.
I've used Half Price Geeks several times and referred them to my employer. They do a great job at a good price. I will always use them for my computer issues.
Oliver was great, friendly & knowledgeable. He went above & beyond to get us up & going again Will recommend to others in need
I had a very good experience with the Half price Geeks company. They helped guide me through a long and arduous rebooting of my computer after I had been a victim of an internet security scam. Oliver, the young technician who worked with me, was very cordial, helpful and patiently informed me of every aspect of the process. He went out of his way to make sure I understood what was happening and that i was completely satisfied with his work. I am very grateful for his efforts in making the whole process complete and satisfactory.
From the business
We're not your average IT company. Our staff is experienced, friendly, ready & willing to help you! On-site or remote Nationwide service available. 877-77-GEEKS (43357) www.halfpricegeeks.com
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
James, I reviewed the detailed tech notes. The tech attempted to update your older system to Windows 10, but was unsuccessful due the age of the system and your internet connection speed. The tech was able to remove the malware infections from both computers and reset your multiple email passwords, to help prevent future spam emails going out from your account. The compromised email account sending out spam was the reason for your initial call. The tech notes show that he recommended you upgrade your older laptops due to the security issues. Our pricing is on our website, the flat rate fees helped reduce your overall cost because the tech was there for several hours a total of two days. Should you need help setting up your new computer we would be happy to assist you.