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The company has established a strong reputation for its reliable products and effective customer service, with many customers expressing satisfaction with the significant improvements in their connectivity. The helpfulness of service representatives and the straightforward installation process are frequently highlighted as key strengths. However, some reviews suggest that customers may face challenges in locating optimal signal areas, which can prolong the installation experience. Overall, the feedback indicates a positive sentiment towards the company's offerings, while also revealing a potential area for improvement in providing clearer guidance during the setup process.
This summary is generated by AI, based on text from customer reviews
I finally can talk on the phone in my own house! Before the installation of this device, I only received cell phone service in my front and back yard. Now, I am covered in 95% of my home! Installation was straight-forward, and the most time consuming part was figuring out where to find the best signal, but the app that comes with the product really helps with that part of the install!
Service representative was extremely helpful in deciding what items were needed for my situation. Gave helpful advice for what needs to be done to get the best signal and included alternative methods to boost performance. Would highly recommend this company!