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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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These people at the emporium get better and better the more business we conduct and I wonder how that can be accomplished. This is going to, "make my day" as Harry might quip and… more than one day. It fits very well. It compliments my brown tweed vest, pants, and spats, all purchased right here. I'll be wearing this particular ensemble at some fall and early winter events where I'm a vendor. Of course they're going to get some pictures entering me into their contest. Check 'em out! Don Cordell Ward
Fletcher, NC US
I have delt with this company for many years, for many products and I have yet to be disappointed. I highly recomend.
The experience was great they kept me informed every step of the way. Thanks will be ordering again
I was so overwhelmed how quick they dispatched and delivery you are so spoilt for choice from 1700 s to 1800s to gothic outfits I highly recommend I will always use historical emporium for further purchase s 💯
Here I'll make it very simple for you! I've done business with this outstanding business for many years
And they have never ever let me down the service is always outstanding the products are the best around! You will never find a better organization than this one! I will continue to always do business with them first! God love ya thanks again for always making me look better than i truly am!
I first bought a hat and vest from the emporium back in 2012 and worn it eversince for 10+ years. I lost the hat recently and the emporium still had my purchase record of the type of hat that was purchased and they still had it listed on the website and of which I was very happy to purchase again. The sales person was very courteous and great to talk to. I'll be wearing these hats for another 10+ years for the style and great materials they were made of.
My brother get a trench coat that he loves, and I've been wanting a nice outfit to properly use myself, I finally got one and it's absolutely legit.
This is my second purchase from Historical Emporium. In both cases, delivery was very fast. The staff person I talked with for advice on sizing my holster was very helpful, and the holster fit perfectly. This will not be my last purchase.
A couldn't ask for better service. I placed an order and an hour later it shipped. I received my goods in the time I needed them. Great shipping, excellent service!
Excellent from beginning to end - nothing to complain about at all.
Historical Emporium fills that void of where to find authentic historic attire. Glad to be your customer. Keep up the good work!
I needed to get a smaller size and their was no problems fast delivery and I will buy from them again
Had to return and reorder due to initially ordering wrong size. Absolutely no problems with the return. Service was excellent
Very easy to order, pay and use the website. I'm returning most of my past order and will see how well that process goes. There is no RMA and without an account, unable to track the success at this stage of my return.
I t was great in every way. I have purchased many items over the years and couldn't be happier.
I needed a vintage outfit to attend a fundraiser at the National Civil War Museum in Harrisburg, PA. The Emporium has much to chose from and I received the items within days, well before my event.
I been purchasing products for years for everyday use and special occasions. Adds something different and unique that stands out so my customers remember me.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members