HOLY HYDROGEN has a rating of 2.8 stars from 197 reviews, indicating that most customers are generally dissatisfied with their purchases. HOLY HYDROGEN ranks 7th among Water Filter sites.
4 months 3 days after using it it stopped even switching on... messaged them 5 times with ZERO RESPONSE... π’π’π’π’π’π’π’π’π’π’π’π’π‘π‘π‘π‘π‘π‘π π π π
The directions on how to use the device were followed, but after six months the buttons on the machine no longer work. The device comes on when you plug it in, but you are unable to use it. Instead of receiving a new device shipped out after my initial contact, I am still trying to reach someone for help. Repairs and replacements for a device that stops working within the first twelve months seem to be more difficult than they should be. For now, I have invested $2,600 for a device that no longer works. Will a replacement even last?
Product is good, wish you could response to emails. I also tried calling you guys.
Lung seem to benefit from breathing H2
Drinking H2 water is very balancing, nourishing. Helps with the sleep. Even if I drink it before bed, I do not need to get up as much
My very much damaged brain is lighting up! I only drink water (cleansed with charcoal and placed on a Grander plate and a powerful mandala), and usually it often just runs through me, but the first couple of days it didn't! Instead I could very clearly feel it kind of disperse inside my body. It is as if I'm being 'hydrogenated' for the first time in my life:)
It has been a huge investment for me, with a lot of speculation and investigation. But when existing becomes unbearable, you can come to a point where you have nothing left to loose.
I saw the Hydrogen Man's video about a woman with Alzheimers, and that decided the matter for me. Now, with also my little infrared home-sauna tent, I'm looking forward to a very deep cleanse and healing.
So all I can say is; THANK YOU! - For making it possible in every way! The package was here in no time (Denmark), and delivered right on the estimated day and time :) And the up-start videos are very helpful for brains like mine.
Infinite blessings to all
There is nowhere in the owners manual that I can find instruction on when to change tray water
From the ordering process to delivery of my Holy Hydrogen, was truly amazing. The product itself has already improved our health. I highly recommend this product to anyone that wants to improve their health. The unit is made from only the highest quality materials and they deliver what they promised.
This is an update to my previous review regarding Holy Hydrogen returning calls. They have yet to respond to further calls on my part and at this point I will not consider buying a $2500.00 machine when I know they have absolutly no customer service and will ignore any phone calls they receive either before or after the purchase of their machine. My guess is this a home based business with no office or staffing. Why would anyone buy a product at this price with no support? This appears to be a company preying on other peoples hopes of a solution to their personal health issues, "This is just a personal opinion based on my experience so far with this company".
We were very interested in this product and had several questions. The website encouraged us to call should we have questions however they do not answer their phones and as of yet failed to return our call.
The Machine they are selling may be good but without good customer contact numbers that have a person to communicate with this is a very risky investment on several levels.
Additionally, they state their machine is the real deal and from what we can tell this may well be true. Should someone actually read this from Holy Hydrogen their statements of quality manufacturing and parts would go a long long way towards selling this machine should they actually show the parts used in the assembly process by fully disassembling the Lourdes Hydrofix in a video for consumers to see the quality of parts they claim are being used in the assembly process.
Regardless, the single most important issue with any company is customer service which Holy Hydrogen has yet to provide to a prospective customer. Note: their hours of doing business are from 10:00am to 3:00pm PST. Hardly normal business hours for such an expensive machine.
I had negative symptoms using this holy hydrogen water. My skin became so dehydrated that a fold of skin would almost stick together. I drank adequate lemon water in addition to hydrogen water. Skin leathery and very dry. Stopped HH. Skin returned to normal hydration within 3 days. Big question: What was happening to internal organs. The only thing that I can think is the my PH was altered. But how?
Something other than hydrogen was made? Contacted HH. Frank did call. Had bad connection. He sent email. I sent full letter via email asking for evaluation and possible repair. Sent follow-up emails. Never heard from him again. My only conclusion is that this is a scam. I can't add a copy of my receipt as I not receive a receipt by email or in delivery box. All I have is my credit card statement and bank check where I paid the cc
I decided to buy this machine cause I found out it has good testimonials on Greg's YouTube channel. I have anemia and other stomach issues but felt no difference at all using this machine. I used it for a month and no benefits. I'm dehydrated so thought this would help with that but it just made me get a fever in my stomach so I had to stop using. I was hoping this would help but It didn't. I also wasn't fond of the taste of the water. It reminded me of ozone water. I thought there was no taste but I can taste it and smell it coming from the pitcher when making the water. The machine is easy to use but I bought it for health issues so that's what I'm rating it on.
I'm in Australia, and was very excited to get my holy hydrogen today. When I went to plug it in however, I realised that the ac adaptor isn't designed for the Australian socket.
And there are no plug in attachments included, which means I can't get it to work. I even dismantled my fancy soda stream (which has a detachable adapter but has to be pulled apart to access it) and tried it.
That didn't work either. I just see one green light go on, and that's it. For such a high ticket item, (quite expensive) you'd expect it to come with all three adapters that you can choose from, according to your country, so you can get it started straight away.
Edit: a couple of hours later, I also realised that the head set is missing. This is unbelievableβ¦and unacceptable!
I'm going to have to now send them an email, (edit: and another for the non existent head set) and take it from there, but I'm disappointed, as I'm already time poor as it is.
Hello, Tamara.
Thank you for taking time to give us a valuable feed back, and sorry for any misunderstanding.
Lourdes Hydrofix uses special international adapter that regulates the power input, and all you need is a socket adapter that fits your countryβs power socket type and you do not need a voltage change adapters. We have this information on our product page, so we can inform all international customer at the time of purchase. We are sorry if you had missed it. We wish we could include all types of sockets adapters, but there are so many types of sockets around the world and it will not be possible for us to do so.
In regards to the headset, new cannula should be included in the inhalation lid box. You may have seen the headset from 2018 or 19 models and those are not offered on 2021 model as you see on our product page.
I hope this clarifies your concerns and misunderstanding.
Please feel free to contact our customer service via email or phone.
info@holyhydrogen.com
+1 971-266-0883
Monday- Friday 10am-3pm(PST)
Again, we are sorry for any misunderstanding and inconvenience.
Holy Hydrogen
Excellent product. I have heard the benefits of the holy hydrogen from my friends and when I bought it, I can't be more happy that I got it in my home now!
I have a Lourdes 2019 that I like very much. But it is Γ non-sense to have cancelled your filters even if we put good quality water in the Lourdes. Mine is now black and I cannot change it. A solution?
Loving the Hydrogen, trying to tell others how great it is. Has helped me alot! When I was first diagnoised with congested heart failure, I didn't know what it was. My projection at that time was around 25-30. Now I'm at a high 68 and feeling great! Doctors are telling me "Whatever you're doing keep doing it" I have also introduced it to my grandson who has ADHD and ODD.
Utmost respect for Holy Hydrogen. Great company, great customer service. Although I have not had much time with my hydrogen machine I am very happy with it so far. Im glad I bought it and I know if I need support it is there for me. I look forward to learning more, seeing results and sharing them with you.
Ease of use. The directions provided for use via video were good.
Other than confusing the shipping details and sending Frank nasty (although civil) emails, my experience has been extremely positive.
I've only had it a few days and must mention that I take Ian Mitchell's carbon 60 which has greatly assisted in balancing my hormones at sixty three, but I can already see the influence of the hydrogen generator in action with testosterone.
The carbon 60 over time has helped greatly in this regard, but as mentioned the hydrogen's further assistance is unmistakeable.
I must ask for forgiveness in mentioning another unrelated product, but every one and their brother is now selling C60 and it is crucial that you go with a good one, which I think there are only a handful.
I've heard of hydrogen generators although not Holy Hydrogen's model so I am thankful I happened upon this video and learned more from other suggested videos as well as Frank before making a purchase.
When I first did a search for hydrogen generators I didn't even see the Lourdes model because as frank explained they do not advertise and rely only on word of mouth for sale.
The lack of advertising is very evident in their cost compared to the ones I saw in my search.
One was even $10,000 dollars!
Though I am not familiar with it I'm guessing it didn't have Japanese scientists on the team thinking things through and can't imagine where it might be superior.
Water can only sustain a certain amount of hydrogen and My model has that nailed and though I regret I can't explain why it is somewhat more stable or in a better form for absorption.
The price may seem expensive when you look at one of the units, but a team of prestigious scientists don't work for peanuts and bills must be paid and it does take profit to make pay for further research as well as the rent.
I could go on but will finish by saying I couldn't really afford the unit when I bought it but I absolutely couldn't afford to not by it with the current help that is available for stroke victims in our hospitals.
When my wife realized what I spent, let me just say that I never knew a pillow could feel like a brick and she still does not understand what a literal Godsend this unit is because like much of the population she is unaware of the various kinds of help available for different conditions.
Well I'm still droning on, so that's all for now.
Seeya
Campbell
There are a lot of people who see your videos. There are the very people who need the device but can't get one because there's no way set up to get one.
I rcvd my H2bag and filter today. The filter was in its little box but bc there was no packing material to protect the shipment, the filter was loose and rattled around inside the box like a pin ball. It easily could be damaged. Perhaps that even damaged the bag if there was rough treatment involved. I am not comfortable accepting these items and will be asking for assistance.
My experience with purchasing HOLY HYDROGEN products is always great! They answer all my questions and offer any help I need.The products are high quality and I have never been disappointed
Answer: Hello, AA! We apologize for any delay. This platform is not directly connected to us and we only received the notification today. The best way to contact us is via email at info@holyhydrogen.com or call us at 9721-266-0883. You can use any drinkable water (can not use salt water or contaminated water) for the Lourdes Hydrofix including RO and distilled water for both pitcher and main body. However, if you use RO or distilled water it will affect the hydrogen production a little. The water goes into the main body is used only for the separate electrolysis process and will not enter the drinking water in the pitcher, so you can use tap water as well. Some area has high mineral content in the tap water or well water, and you may need more frequent citric acid cleaning than usual. For more details, feel free to give us a call Monday through Friday 10 AM to 3 PM PST. Thank you and looking forward to connecting with you soon!
Answer: Hello, HF. Thank you for contacting Holy Hydrogen! There is no problem using Mountain valley spring water. We apologize for the long wait on call back request. We are receiving sudden increase in inquiries and we are short staff. We make sure that our customer service representatives are well educated on H2 and health to better serve our customers, and educating staff takes a long time⦠We are trying our best to get back to all customers in the orders they received, so please give us a little more time to get to you. You may also reach us via email at info@holyhydrogen.com. Again, we are very sorry fir the long wait and thank you for your patient and understanding.
Answer: Hello, Douglas. Please contact our customer service directly for troubleshooting and support. We apologize for any inconvenience. Holy Hydrogen Customer support Email: info@holyhydrogen.com Phone: 971-266-0883. Monday-Friday 10am-3pm (PST)
Answer: Hello, Margaret. We are sorry to hear you are having a trouble. Please contact our customer support for trouble shooting. We are sorry for any inconveniences. Customer support info@holyhydrogen.com 971-266-0883. Monday-Friday 10am-3pm (PST)
Answer: Hello, Samuel! Thank you for reaching out to us. We have the USA location for customer service and shipment. Please feel free to contact our customer service at info@holyhydrogen.com or give us a call at 971-266-0883. We are here Monday through Friday 10am -3pm (PST). Looking forward to connecting with you soon!
Answer: Hello, Samuel. We have the latest 2021 Premium Edition/International model at this time. Lourdes Hydrofix complete set comes with one cartridge installed, the inhalation set with a cannula, so you do not need any additional items to start using the product. Additional accessories recommended are: H2 Bag to take your H2 water with you on the go, and the additional Cannula IF you would like to share inhalation with another person. (One inhalation cannula comes with the complete set) Lourdes Hydrofix Premium Edition '21 Complete Set is $2,399.95 + S&H, Additional Premium H2 Cannula 2m long is $79.99, and H2 Bag 1L is $28.99. If you have more questions, please reach us via email (info@holyhydrogen.com) or give us a call (971-266-0883) Thank you!
Answer: Hello, Tami! Thank you for reaching out to us and we are sorry for the delayed reply. The review site is managed by a third party and often we do not receive the notification of messages. The best way to reach us is via email or phone and we will be happy to answer any questions you may have! Molecular hydrogen works in so many ways, and it is best that you speak to our representative to understand, and to see if H2 is beneficial for you. Thank you and we look forward to speaking with you soon! Holy Hydrogen Customer Support Email: info@holyhydrogen.com Phone: 1(971)266-0883. Monday- Friday 10 am - 3 pm (PST, USA)
Answer: Hello, Judy! Thank you for the great question. The machine you had mentioned is a large and heavy welding blow torch from China modified and marketed as a hydrogen machine by many companies. It only cost less than $90 USD. Www.dhgate. Com/product/h160-75l-acrylic-flame-polishing-machine/411725106. Html? Utm_source=pla&utm_medium=GMC&utm_campaign=newcarve&utm_term=411725106&f=bm%7cGMC%7cpla%7c10581233457%7c110257332371%7c411725106%7cpla-296557777111%7c011015006002%7cUS%7 rb.gy/ka5cnd Worst part is that it uses lye which is a very dangerous and toxic chemical and generates toxic and harmful gases far from pure. It contains other poisoned gas such as Cl2 chlorine gas, HClO hypochlorous acid. Chlorine gas is hardly soluble in water, so it does not settle in the water even if it passes through a container of water/second filtration point of the device. https://en.wikipedia.org/wiki/Chlorine_gas_poisoning https://en.wikipedia.org/wiki/Hypochlorous_acid In Japan, it is designated as a poisonous or deleterious substance. In the EU, it is a warring that concentration in the air of 0.5 ppm or higher causes a health problem. This is only a "concentracion in the air" and if "directly inhale" the gas, it is expected to have much bigger concerns to health. High concentrations of chlorine gas can lead to blindness and death. Therefore, it is not something that is okay because it is a small amount. It is also known as the poisonous gas used by the Nazis which generally causes coughing, lacrimation, chest burning, conjunctivitis, and tachycardia. It can also cause vomiting, sweating, and headaches. Further exacerbations may cause dyspnea, pulmonary edema, and skin sores. It may cause damage to the mucous membranes in eyes, nose, respiratory tract, lung, etc. The Lourdes Hydrofix was engineered by the top hydrogen researchers, engineers and scientists in Japan and is truly the best hydrogen device in the world! It is portable and easy to use, pure and safe, dual functions of both high concentration of H2 inhalation and H2 water. If we were to mention all the difference list goes on. I hope the information provide was educational and helpful, so no one gets hurt. If you have any questions or concerns, feel free to give us a call or email us! We are here to help :) Thank you and have a great day!
Entirely New! 2018 LOURDES HYDROFIX. 2 in 1 machine. Full saturation Hydrogen Water Generator & pure Hydrogen Gas Inhalation Machine. Every part of previous Lourdes model has been improved and perfected. Made in Japan. Premium Hydrogen Machine. Holy H...
Hello, Teresa.
Thank you for taking your valuable time to provide us with an honest review. We are very sorry to hear that you have not seen the results you were hoping to receive from hydrogen.
We realized that your concern is a common misunderstanding that people have contacted us about before and it is due to something rather than hydrogen.
If you are tasting or smelling something in the water, it is due to the water you are using in the pitcher. Tap water and filtered water have many contaminations and hydrogen nano-bubbles will gather certain smells in the water to the surface and smells will be intensified. This can be easily resolved by using a different type of water such as pure distilled water. Lourdes Hydrofix is designed to add nothing but pure hydrogen into the pitcher, and hydrogen is orderless and tasteless. It does not change anything else in the water. It is a separate chamber system unlike a direct electrolysis system which means ozone can only be produced underneath the pitcher, and the PEM membrane only can let the hydrogen ion enter the pitcher water.
In regards to your health concern that "it just made me get a fever in my stomach", we are not a physician and cannot provide you with medical advice. However, science has shown that hydrogen reduces inflammations, so it is unlikely the cause of the symptoms. There may be some other cause aggravating your conditions, so please consult your physician. We truly hope you can find the cause and cure for your concerns.
Hydrogen can be beneficial for you to regain your health and we can only hope that you can give it another try using a different type of water. It is important to understand that certain issues cannot be resolved in just one month with hydrogen. Most people require six to eight months before seeing serious results. We have also noticed that a proper protocol is important in order to get proper results. You are welcome to contact our customer service to consult about the water to use, how much water to drink, how to drink and inhale H2, and more.
We sincerely care about you and everyone's health and happiness, and that is why we are here dedicating our lives to helping others!
We are more than happy to assist you to get the most benefits from hydrogen.
You can reach our live hydrogen specialist representative at:
Email: info@holyhydrogen.com
Phone: 971-266-0883
Monday - Friday 10 am - 3pm (PST)
Please give us a call and we will be more than happy to help you!
Again, we are sorry that you are not happy with your purchase at this time, but we hope we can help you to resolve your concerns.
Thank you for your time and we hope we can help you to get better with hydrogen!
Blessings,
Holy Hydrogen