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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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Hotel Wiz stole more than $1,200 from me. I booked a room through the site the hotel did not have my reservation. I disputed the account with my credit card company. Hotel Wiz LIED saying they provided a service for me which they did not. DO NOT BOOK WITH HOTEL WIZ. They are a scam.
Horrible and terrible
Can't modify reservations at all even if you book early and someone from hotel wiz tried to request money from a different account of mine sayin it was for the hotel I don't even know how they got my other account information and they don't answer the customer service site just hangs up on you so you can't get into anybody and when you do, they're not very nice and they're very rude. I do not recommend this at all stay away from hotel wiz!
It was so quick and easy to find and make my reservation. Really enjoyed using this app. Their response was immediate and precise.
So quick and easy to make reservations with Hotelwiz. It took only minutes to choose the best place to stay and a really good price.
Booked a reservation for May 2024 on December 26. Canceled on December 26 and Hotelwiz has not refunded my credit card.
Fraud! They stole money from me, hotel wiz has their own fake card which declined at hotel.
This is our Hotel Experience. First of all, hotel has a strange, unpleasant odor in the hallways and elevator. Our room was just ok.
There was a stink bug flying around the window in our room. The included breakfast is a scam. It's a paper bag in the front lobby, with a tiny muffin, and a fruit cocktail cup. Their Coffee is a disaster. The cream curdled. Never
Again!
The guest before me did an enema in the bathtub. I do think the rate affords a quality room.
Easy to use and straight forward. Checking out was simple. No sneaky charges.
Although I paid for the reservation the full price in advance the hotel doesn't know about my Reservation code number HGGWP******* and i loose my money.
Totally scam in my reservation in vangvieng laos.
1 confirmation was not on the current hotel name.
2. The hotel doesn't know about my reservation.
3. All the money got lost.
4. Need to find another hotel and waisting my time
5. No phone number of the hotel in the confirmation.
6. Totally scam in confirmation code HGGWP*******
Title does say it all - dublin premier in...want my money back. Please contact +31 6 11 23 54 36
My experience at the hotel was really good and i really enjoyed it
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Hotel was fine. Not fancy but perfectly comfortable
My experience was excellent the room was really clean, and the hospitality was excellent
Woke up at 630 am with the banging of garbage containers was not cool
So far it's great - good deal. Price wise it was good compared to other's. I would like to come back for future reservations
SIEMPRE HA SIDO BUENA, Y CONSIDERO QUE ES LA OPCION MAS ACCESIBLE
Hotel charged me $50,00 on my credit card to cover incidentals, but did not want to give me a receipt of my stay. The advertised "breakfast is included" is just a click bait. Poor quality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members