House Of Filters Reviews Summary
House Of Filters has a rating of 3.6 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with House Of Filters most frequently mention and second time. House Of Filters ranks 8th among Water Filter sites.
Excellent Customer Service - 100% product support well beyond my expectations. Call with a product question and without hesitation was sent an immediate replacement. If only more companies backed their products with as much professionalism as this one. They have made me a customer for life. Competitive pricing, blazingly fast shipping, top quality products, and superb customer service - what more could you want?
They sent the wrong product & they take your money they don't return your calls so now I'm out 100+ dollars!
I bought filters from this place twice. My order was fine but i no longer needed my filters. I'm still waiting on my refund. No response from the company.
NEVER buy from this company! They're scammers! I bought the wrong filters online on accident & when i called to return them they didn't want to pay for the shipping. So i paid for it & returned it about 2 weeks ago & they still havent given my money back! SCAMMERS STOLE $80 FROM ME! They dont return my calls or answer when i call. IM GOING TO SUE YOU GUYS! I WOULD GIVE ZERO STARS IF I COULD
First I bought a filter for my frig it was ok. So I bought a 12 pack of same filters, I thought...
$185.00. They sent me different designed filters that didn't fit correctly. Hard to put in and leaked badly. They said they would replace it with same badly designed filter. NO REFUND!. And to top it off they blocked my number so I couldn't call them back again.
A WORD TO THE WISE..
The filters didn't fit. I was informed the were re-designed due to patent issues. Now, I'm waiting on a refund. The phone just rings now and messages left aren't being followed up on. As well I work hard for my money. Beware!
I purchased a three pack filters from this Company in September 24,2018. Via Amazon. Nowhere did they publish the filter was not the same size, or would you have to forcefully install it. Not that it would even work at that! At the end of last month I finished my Factory Frigidaire filters and wanted to start using the filters I bought from House of Filters. ALL THEY SAY IS THEY FIT AND TO USE A PLIERS. I will not be using a pliers to forcefully screw in the filter. They provide a half-assed instructions that
I just received from Clatterans.com, amazing they fit, they are the correct size, and no pliers required. I have a photo. Not until I received the filters di I know they were not the same size. They are refusing to refund me. I don't take kindly to being ripped off, I work hard for my money.
I bought a new frig in March (2018). The water tasted bad. I thought I might as well change the filter (ie people change the oil in new cars). I read the manual to find how to do it and discovered the frig (LG lmxs*******s - btw, I love it so much) did not have one in it! (That's what I get. Purchased from best buy - but I got it for 1/2 off due to a bearly noticeable dent on the side.) So I found HOF. The water is much much better. We can drink it. Thank you!
Ive been ordering from here since 2014. Never disappointed. They always get the order correct the first time. Dont waste your time searching on the internet.
I went to the store where I purchased the frig. They sold me the wrong water filter. So I did like I normally do. I went web surfing for the correct product and found House of Filters. This is my first purchase but wont be my last. I got the correct water and air filters, 3 of each, for almost the same price as 2 water filters from the local store.
This product is excellent and the same for my refrigerator. I go to tell to my friends were buy this item and the good service.
Easy to order and fast delivery says it all. Have ordered from them numerous times and have had no problems.
Excellent product. Fast delivery. Cheap price. I've got 3 filters for the price of one here in Quebec. The filter fit as good as the original one. The water taste better than the one with charcoal carbon.
I have left a phone message abe sent email asking for return authorization and have not had a response.
Excellent product, service & delivery. Thank you! We'll definitely be ordering through this company in the future.
Product exactly as ordered as well as being right when even LG customer service told me I did not have a filter in my new fridge
WE purchase from them about 8 months ago and did not have any issues with the product or installation - The ones we received are different but so far so good.
I am pleased with the merchandise I ordered. It arrived promptly and the order was filled correctly.
Shipping was fast with no related problems and cost was a good deal too. Product was as intended just like in past orders.
This is our third time ordering from House of Filters. We have always had very easy ordering experiences, quick delivery and no problems with the filters. We appreciate the reminder emails to re order as well.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members