JetReviews 233

If I could give less I would. Leads were bogus. When I would listen during they make the appointments you could hear the client tell them right out they are NOT ready yet they talk them into appt just to get off the phone. I call and they either don't answer or they tell me they are not looking. I asked for my refund and as expected ZERO. Many others had the SAME complaint and bogus to no leads. Ask me I will show you their comments in group FB

They have spammed me incessantly for YEARS, despite countless attempts on my part to unsubscribe. I've used their unsubscribe link, I've emailed multiple contacts at this company. They are OBNOXIOUS, and will. Not. Stop.

Oh, and what they're doing is against the law.

Based on that alone, I would NEVER use them.

You're literally better off flying coach! Unfriendly staff. Dirty bathrooms. Nobody answers the phone.

Not what descriptions say. Not sweatshirts. Very disappointed. Will never order from here again. Order took way to long to arrive

What a pleasant and helpfull young lady x very good with her customer service skills and a pleasure to arrange our holiday with absolutely 5 star

I ordered a jacket for my son for Christmas and online at the time of my order it said it would be here by the 15th of December just got a message from them a week before Christmas that they were unable to fill my order. Thanks a lot Jets won't be ordering from you again!

I liked the site has some products i can't easily find sometimes good prices, good customer service but I constantly forget to not buy paper towels from them. Their default delivery is courier 8-9 AM on a weekend. Rather than leaving it with my doorman they wake me up to want to give some paper towels when I went to bed at 4AM the night before. I complained to customer service they said if I want to choose my time it's 9.99. That feels like extortion to not torture me. Just because they insist on having my doorman call up to hand me paper towels in-person way too early in the morning I will not use this site anymore. Every time they wake me up I feel like I hate them. 8AM ringing my bell on a Sat morning is not reasonable.

Some products are priced well. It depends what you want. They also have some of my natural products I can't find on other sites. The customer service is nice and quick. My side with this site is that they use couriers sometimes and I don't know I'm ordering a courier item. I keep forgetting that they consistently wake me up between 8-9am on a weekend to hand me paper towels. If I want them to come later apparently they is 9.99 extra. Every time they wake me up I hate them. Waking people up at 8sm on a weekend to hand them paper towels is insane. Not using them again for this reason.

I placed an order for my daughter for her birthday a week and a half
Beforehand. They told me the product would arrive on the 13th. On the
Morning of the 13th - the day the order should have arrived they contact
Me to tell me it's delayed. They won't tell me how long it's delayed
And they won't let me cancel. Who knows when I get it but it won't
Arrive in time for a birthday or before she moves to a new city. In
The dark with no explanation and now I have to have the items shipped to
Me and then I have to return them, a complete waste of time, money and
Bad for the environment. Super Frustrating! BAD CUSTOMER SERVICE!

This has become my Go To for online purchases. I can get anything from groceries to exercise equipment (and have). They used to have fresh/perishable groceries but I don't know if they still do that. The prices are good and the service is even better. I recently ordered two small items that did not ship and they, subsequently, cancelled both items. They credited my account for $5 each item just for the inconvenience. Anytime that I've had an issue with an order the service is immediate and excellent. Yes, there are quirks here and there (clothing selection and prices need a lot of work); but overall, I can't complain and will continue to use them.

I would have given the full 5 stars but I do believe that they need to adjust a few areas.

Their customer service is superb. I have a slight issue (not even an issue, it was more of a concern/question) after I purchased my groceries from them the first time. I had a total amount spent, let's just say $150, which I saw come off my card but then the next few days I was seeing $10, $3, $26, etc. So I contacted them, as nobody wants to be double - triple charged for anything. The customer service representative fully explained the situation to me and then kept in touch with me through email the days following until everything evened out.

When the products came, and it was fast, all the cold items were packaged nicely and kept chilled. I also have no issues with the boxed items/cans because they were packed nicely. My one complaint and the reason why they received a four-star is that I ordered a case of water (which I figured would come in its own box) but unfortunately, it came in a huge box with a case of soda and on top of those two items a bunch of cans and other pantry items that made the box extremely heavy. It was so heavy that the delivery driver left it at the end of the driveway instead of the door this time. My then boyfriend (now fiance) was upset and told me to never order drinks from them again, which I haven't, and I haven't had any other issues with them since.