Jolyn
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Business Highlights
General
Target Gender: men, women
Target Age Group: 19-25, 26-45
Price: $$
Shipping
Shipping Cost: $7
Free Shipping: sometimes
Free Shipping Detail: for orders above $90
Returns
Return Policy: not free
Return Instructions: the item(s) must be unused, unworn, with no signs of washing or use. all tags and liners must be attached
Return Cost: shipping fee
Sustainability
Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled
Product
Style: swimwear, active
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)
Customer Service
Support Channels: contact form, email
Support Email: contact@jolyn.com
Payment Options
Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Affirm
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How would you rate Jolyn?
Jolyn Reviews Summary
Jolyn has a rating of 1 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. Jolyn ranks 127th among Swimwear sites.
California 6 reviews 11 helpful votes
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Bad return and shipping policy
July 25, 2020
My complaint is about the return and shipping policies.
We bought a bikini based on the size charts provided on the site. We paid for shipping.
They did not fit. On the return, we have to pay for return shipping and if we want a replacement we have to pay for shipping again. That is $17 in just shipping.
Get the sizing right on the web site to begin with and we would not face this problem.
Date of experience: July 25, 2020
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