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Karmaloop has a rating of 1.6 stars from 156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Karmaloop most frequently mention customer service, tracking number and store credit. Karmaloop ranks 1886th among Women's Clothing sites.
Do not order from this site! I somehow ordered an item that was "out of stock", received a "ordered shipped confirmation", and a tracking number for something that was never in transit. Waste of time, money, and good vibes! They're terrible!
I've had to reach out to customer service twice already to inquire about my products. It's been 2 weeks and I still haven't received any of my items. Customer service stated it would take 10 business day to update with a tracking number. It's now day 15 without an update. Will never purchase from again.
Ok so I bought a Flannel Shirt that was on sale for 19.99, On the website it showed that they had size small, medium and large, I went with medium and placed my order. Like 3 days later I get told that the order was cancelled due to it being out of stock. They should really work on updating the site and keep track of inventory, Now I have to get a refund if I ever get it that is.
I am so tired of ordering from this online store and spending hours a day trying to find out why they misplaced my order and its just missing. This is not the first time they refuse to tell me where my order is, after a month, and they do not respond about refunding my money. This is the last time I will go through this horrible, unprofessional behavior with them. Please do not throw away your money.
I bought some clothes with Apple Pay. And what do you know? I now have multiple charges for a span of 2 months totaling $200.13. Now they're out of CA. And the charges are out of CA. But *******753 is a scam number not associated with Apple.
My only purchase a was 2 weeks before from Karmaloop. I haven't used Apple Pay for anything before then. I was happy with my purchase. Just not happy finding out 2 months later, you guys've been robbing me blind. Now I've bought from them years before and had the same issue (but i thought it was a random glitch (and it was one questionable purchase)..
Well over a month after making my initial purchase and I still hadn't received the merchandise I ordered. So, I contacted their "customer service" and was lied to and given the cold shoulder. I am currently in the process of having Paypal get my funds back from these thieves. Please heed my warning... go anywhere else for your apparel and accessory needs! BUYER BEWARE!
Ordering from this site you are taking chances. I ordered shirts over a month ago as a gift and received a confirmation email but nothing further. I tried customer service at a time they should have been open and was told to leave a voicemail. So customer service isn't up to receive help. I sent an email as well but i'm sure I won't get a response. This happened to me back in 2013 but customer service refunded my money. Good luck
Ordered an item and paid. Other than being bombarded with sales emails I never received any information about the item I ordered (not even a confirmation). I reached out 7xs (yes 7) over a span of 3 weeks with no response. When I raised a case with PayPal they responded and refunded within MINUTES. Avoid this site at all cost.
Was just talking with my friend and I started telling him about this site I ordered from but never got clothes or money back from and I stated "karma loop" He said he remembered the site and ordered from there too. I told him TWICE I've ordered and never got my clothes or money. I literally have the screenshots and everything still in my emails. That was in 2017 & he said he shopped on there in 2013 and there was an issue with his order. Emails don't seem like real people are typing. It's like it's automated words. It's so crazy because looking at these reviews NOW confirms it! I knew things weren't right. So crazy that this company is STILL open. Don't not spend your money PERIOD.
My fiancee ordered me a hat on the 28th of november and im still waiting for my birthday present wich was december 3rd... few days ago she calls and operater tells her it should be here tuesday wich it is not... now when we call noone picks up...
Answer: They do not refund. They will give you store credit which isn't as cut and dry as it sounds... it can only be applied to certain items which are few and far between and you have to pay shipping too.
Answer: I still can't figure out what kind of shape they are in. They have yet to make good on over $100 in returns since xmas! They promise store credit codes that don't work or that disappear when you go to use them. I spent so much time and energy trying to get resolve and just took up with them AGAIN on Twitter since that is apparently their only monitored customer service option. I don't know how they possibly could have come back after putting the screw to so many. They prob owe so much out they won't turn a profit anytime soon. If anyone has any solid info on their status I would really appreciate it as well. Meanwhile I'll keep looking for more info.
Answer: It's all one company. The whole company is in bankruptcy proceedings. Google "Karmaloop bankruptcy" and you'll see. I'd steer clear of KL if you like your money, and if you've been waiting for any items you've ordered, good luck.
Answer: DONT DO IT!