LolliCoutureReviews 2,774

Die Bestellung ist schnell, alle Informationen über das Produkt ist verfügbar, ich mache die zweite Bestellung in diesem Online-Shop, und beide Käufe bitte, Lieferung auf Zeit, innerhalb der vereinbarten Zeit

Bonita tienda. La tienda sólo vende productos de calidad, nada de falsificaciones. Funcionan con precisión. La mercancía llega al punto de recogida lo antes posible.

They don't send you a confirmation number at all. Plus when I ordered it through PayPal their website froze and it told me the payment never went through but when I went onto my bank account it said they did receive the money. I looked up the items on my Lolliculture account it said they received the payment. Anyway it's been a month and no items have been shipped out to me. I glad I went through PayPal though. Oh and by the way they do not answer phone calls and emails. So don't even bother with that. Someone needs to really shut this company down because people are losing their money and it's fraud.

I have ordered from lollicouture a few times as far back at 2015, my last order was 1/28/18 and I have had no problems at all UNTIL NOW! I placed my order on 4/4/19 and I have not gotten it yet despite their shipping policy clearly stating it should have shipped by now; I understand things happen and there are delays, but I have emailed you and gotten no response and this is not acceptable at all!

NOTE TO CUSTOMER SERVICE:
I am waiting on hold right now to get an update on my order as I have emailed you now 3 times and gotten no responses.

I WANT AN UPDATE ON MY ORDER AND I NEED A CALL OR EMAIL BACK OR YOU NEED TO RETURN MY MONEY NOW! IT MAKES NO SENSE THAT YOU CANT EVEN CONTACT ME BACK ABOUT MY ORDER. I DON'T KNOW WHAT HAPPEN TO YOUR COMPANY, BUT YOUR CUSTOMER SERVICE HAS TAKEN A NOSE DIVE AND I WILL NEVER ORDER FROM YOU AGAIN! YOU CAN LOOK FORWARD TO MY REVIEWS BECAUSE I AM ABOUT TO BLAST YOU ON ALL AVAILABLE AVENUES.
AND I JUST GOT HUNG UP ON AFTER 39 MINUTES

Placed an order before they opened on a Wednesday and here it is 4 business days later and can not get any information on my order. Sent an email and they sent me someone elses shipping usps number. Tried calling them several times and sat on automated hold over two hours. Their invoice says all orders ship in 24 hours and if placed by 2pm pst would ship the sameday. When calling them the invoice says customer service available 8am to 5pm pst but when you call it says 10am to 5pm pst. So in my opinion their customer service SUCKS hence 1 star. It will be my last order with them.

Okay i literally don't know what any of these people are talking about cause i love this site. The first time i used it like 3 years ago i was a little upset because i was expecting a fast shipment but it took about 6-9 business days. Then later i came to realize that on the site it actually tells you that some of the products they have come from an outside vendor which they wait till they get to send out your order all together and this is what causes the delay. After understanding that I've never stopped using the site. Love how they tell you the size of the model so you can compare more less to your size. I give this site a 4/5 and not a 5/5 because they could improve on telling you on the spot if something is back ordered instead of telling you once you when you get your order in the invoice. They refund in literally like 2 days so don't let that scare you.

As a person who shops 80% of the time online, I got had this time. I ordered 3 pair of shoes January 2017, called several times different lies every time. I have never experienced the ridiculous customers service and mistreatment of customers in my life they are horrible. March, May and August got email your order is being shipped. It's August 26,2017 still no package. Save your money, time and frustration. THIS COMPANY IS THE WORST IN ONLINE SHOPPING. PLEASE DON'T DO BUSINESS WITH THEM.

I always order 10 or more items from LolliCouture and I'm always missing 2 or 3 items which I paid for. No store credit or refund. One time they sent me wrong items and I emailed them about the problem. They told me to send a picture and they never responded back. I don't understand why it's so hard for them to get people's order right. I never write reviews but this company is horrible and it sucks cause i do love some of the clothes I purchased from them.

I placed an order that arrived with missing items and a notation that I would be credited the difference. When I called to inquire about the credit I was told one of the item was just on back order and the other had been sent and received. I also received the WORST CUSTOMER SERVICE EVER!
Where does this company find its employees? This was my second time dealing with the "customer service" department and this experience was as bad as the first. There was never an attempt to listen, accommodate, or even satisfy me as a customer. The individual who replied to my email was rude, unprofessional, and would not even given me their name or employee number. (Or any means to escalate further.) I do NOT recommend this company at all!