business logo of Lucky Vitamin

Lucky VitaminReviews 2,730

3.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lucky Vitamin?
grey star
grey star
grey star
grey star
grey star

Lucky Vitamin Reviews Summary

Lucky Vitamin has a rating of 3.7 stars from 2,730 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service and great prices. Lucky Vitamin ranks 1st among Body Building sites.

service
187
value
206
shipping
201
returns
91
quality
187

We monitor reviews for authenticity

Saudi Arabia
1 review
1 helpful vote
Follow Elias S.
Unfollow Elias S.
Share Review
Report Review

I am an expat in Riyadh, Saudi Arabia. Last February 2023 I ordered some supplements door-to-door from Lucky Vitamins. I got a tracking No. Which never worked. After 2 months I wrote to them and was surprised to hear that the shipment arrived in Riyadh on 1st March, the courier slept on it, then sent it back to the US. I was never notified, and would still be waiting had i not contacted them. They said they will refund me, less 25% for "restocking fee", in spite of the whole fiasco being the courier's mistake and me having wasted 2 months waiting and then emailing their Customer Service. I am still waiting for my refund. I would never recommend this Company to anyone.

Date of experience: April 4, 2023
California
1 review
1 helpful vote
Follow Craig B.
Unfollow Craig B.
Share Review
Report Review

Bad Website, Bad Customer Service
February 13, 2023

After ordering online there is no confirmation shown, and no confirmation email until much later. Web pages load very slowly. The "Contact Us" link on their website only gives a mailing address. Employees say they don't think there is any problem.

Date of experience: February 13, 2023
India
1 review
0 helpful votes
Follow Kusum C.
Unfollow Kusum C.
Share Review
Report Review

Amazing seller
January 29, 2023

Luckyvitamin is a very great website to order your high quality supplements and get good discounts and hassle free delivery from them at a minimal cost

Date of experience: January 29, 2023
Canada
1 review
0 helpful votes
Follow A M.
Unfollow A M.
Share Review
Report Review

Have had issues in the past. Giving them another chance, because of the prices. Hopefully this orders arrives, and soon.

Date of experience: January 19, 2023
Oklahoma
1 review
0 helpful votes
Follow Linda P.
Unfollow Linda P.
Share Review
Report Review

I have been ordering from Lucky Vitamin for years. They always provide high quality products and equally high quality and helpful support personnel. My reward voucher expired and they were able to reinstate it for me.

Date of experience: January 13, 2023
Canada
1 review
0 helpful votes
Follow Chloé H.
Unfollow Chloé H.
Share Review
Report Review

Amazing Prices and Options
December 21, 2022

I am ordering a number of products for the second time. I am so impressed with their prices, options and availability. Highly recommend!

Date of experience: December 19, 2022
Florida
1 review
0 helpful votes
Follow Jan P.
Unfollow Jan P.
Share Review
Report Review

Wonderfully reliable resource!
December 5, 2022

Terrific offerings - wonderful customer support - deeply rely on them here for resources for me and my family.

Date of experience: December 4, 2022
California
2 reviews
2 helpful votes
Follow Charles H.
Unfollow Charles H.
Share Review
Report Review

Limits the amount of your purchase
December 1, 2022

Lucky Vitamin canceled my order because I tried to order 12 bottles of Joint Formula on Cyber Monday. The company claims that I bought too many and it is only for "personal use", so they have to cancel my order. I just wanted to buy my parents and elders some Joint Formula to show some love and I care for them. If Lucky Vitamin extremely cares how much less they will make with their discounts, I kindly suggest the company not have any holiday sales or discounts in the future. It would be a waste of everyone's time.

Date of experience: December 1, 2022
Canada
1 review
0 helpful votes
Follow Holly G.
Unfollow Holly G.
Share Review
Report Review

Easy to use, good value!
November 25, 2022

I searched several other website for the same product and all others were out of stock, grossly overpriced or shipping was expensive. Only here did I find the product I was looking for at a good price and fair deal.

Date of experience: November 23, 2022
Maryland
1 review
0 helpful votes
Follow scott b.
Unfollow scott b.
Share Review
Report Review

Great selection of items of supplements, shampoo, and other things at a great price, especially with the discounts/sales offered. Prices are even better than Amazon and the websites of the companies making the products.

Date of experience: November 23, 2022
Connecticut
1 review
0 helpful votes
Follow Lisa I.
Unfollow Lisa I.
Share Review
Report Review

Great prices! Great products!
November 22, 2022

My go to for health and wellness items. Great customer service, great selection and great prices! I've been a customer for over 10 years.

Date of experience: November 21, 2022
Ohio
1 review
0 helpful votes
Follow Julia G.
Unfollow Julia G.
Share Review
Report Review

Great company
November 7, 2022

Easy to order from lucky vitamin and have a large variety of vitamins at a good price and quick delivery.

Date of experience: November 7, 2022
Connecticut
2 reviews
1 helpful vote
Follow afran F.
Unfollow afran F.
Share Review
Report Review

Not Customer Friendly
November 7, 2022

Shipment of orders is very slow. Do not anticipate customers' needs or satisfaction. It appears Lucky caters to its own interest above that of its customers.

Date of experience: November 6, 2022
Massachusetts
2 reviews
0 helpful votes
Follow Bhavani Lorraine N.
Unfollow Bhavani Lorraine N.
Share Review
Report Review

Good procucts at good prices!
October 27, 2022

Very happy to find this site. It took a while for the images to come up, but I was glad I waited. The prices are good and they have the products I like. A win-win!

Date of experience: October 26, 2022
California
1 review
0 helpful votes
Follow geoffrey p.
Unfollow geoffrey p.
Share Review
Report Review

Great prices!
October 21, 2022

They offer some great products and many prices even beat Amazon! For example, the Lucky Vitamin brand Gymnema sylvestre I take every day contains the exact same ingredient as what I'd been taking, but at a lower price per dose. Their Green Tea extract also has MUCH lower caffeine than any other brand I've seen- a plus for caffeine-sensitive consumers.

Date of experience: October 21, 2022
Pennsylvania
9 reviews
1 helpful vote
Follow Susan T.
Unfollow Susan T.
Share Review
Report Review

Excellent Online Shop!
October 7, 2022

I have been a customer of Lucky Vitamin for 10+ years now. I purchase various supplements and pantry goods from them. As I am vegan and eat gluten-free, it's nice that they have such a nice selection of snacks and vegan vitamins and supplements. My orders are always delivered when expected and I like that I can add money to plant a tree to reduce the carbon footprint of my order. Most of the supplements I use are Lucky brand and they are a much better value than some of the other brands. I am sure I will continue to be a loyal customer forever. I strongly recommend this company!

Date of experience: October 6, 2022
Minnesota
1 review
0 helpful votes
Follow Deanna T.
Unfollow Deanna T.
Share Review
Report Review

We have VERY, VERY specific dietary needs. This site carries many food/ wellness products that our local Whole Foods or Co Ops no longer carry. Because the items we need are not in high demand, many places take advantage of this and hike up prices, but not Lucky Vitamin! Thank you!

Date of experience: October 4, 2022
India
1 review
0 helpful votes
Follow Sagar C.
Unfollow Sagar C.
Share Review
Report Review

Astragalus extract
October 3, 2022

I've ordered astragalus at a very cost effective rate and the quality is just amazing
Lucky vitamin service is great on time and savings you bucks

Date of experience: October 2, 2022
Canada
2 reviews
0 helpful votes
Follow Jason O.
Unfollow Jason O.
Share Review
Report Review

Fast shipping - finally found sea moss
September 22, 2022

Was looking for sea moss capsules for a while + other herbs in capsules.
Found what I needed in different brands:)
No issues with shipping, quality of products was good

Date of experience: September 22, 2022
Ireland
1 review
2 helpful votes
Follow Nilve Veronica P.
Unfollow Nilve Veronica P.
Share Review
Report Review

This company is a scam
September 20, 2022

This company is a scam. It is unacceptable that the LuckyVitamin company does not have a sector to take care of products that have not been delivered, because they have already received the money for the products, and we customers who care about us? LuckyVitamin, the company that hires the transponder company, the LuckyVitamin company has to solve the problem. I made a purchase through LuckyVitamin on 31/05/2022. Until today (20/09/2022) I have not received the products. I contacted the company several times, however they did nothing. I did some investigating myself and found out that someone got the invoice wrong so the products were returned to Lucky Vitamin. However, on return, the products are stopped in Germany. I contacted Lucky Vitamin again, explained the whole situation, but even so my case was treated with disregard. In short, they don't care about the customers, because I wasn't the one who hired the transport company, they were the ones, and as soon as there's a problem they don't solve it. I bought the supplements for health reasons, I am unemployed and lost 200.00 euros (that was the value of my products). It is regrettable all the neglect that LuckyVitamin has with customers. This company is a scam, don't waste your money like I did. I hope I helped someone, I wouldn't want more people to fall for this scam.

Date of experience: September 20, 2022