Overview
MadMuscles has a rating of 3 stars from 155 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MadMuscles most frequently mention customer service, credit card and refund policy. MadMuscles ranks 6th among Diet sites.
I bought this subscription and i didn't want to continue. They charged my card again, and within the first hour of being charged, i emailed them. They jerked me for about 4 days back and fourth in emails, then tell me it's 4-5 additional days to come up with a decision, then they sent me an email the same day denying any refunds! Absolute scam, the workouts are mediocre at best and they do not stand for the customer. Stay away!
Make sure you are not subscribing to it unless you want to loose money.
I registered only for 12 week program total cost 25.99, however when i looked at my card they charged me 3 payment and themselves automatically registered me in subscription plan without my consent.
I Contacted then 2-3 times and asked to stop the autorenewal subscription. The support person told me that they unsubscribed, and they will refund the amount still no progress yet, when I logged in and check my subscriptions it was still there and not removed, I had to delete everything from my PayPal and apps.
I had a terrible experience with MadMuscle. Their app interface is incredibly misleading, and I was tricked into purchasing expensive extra features I never wanted. It felt like they designed the interface to intentionally confuse users into buying things they don't need.
When I contacted customer support to request a refund, they outright denied it, showing no willingness to help or even acknowledge the problem. I feel completely scammed.
If you're considering using MadMuscle, I would strongly advise against it. There are plenty of other fitness apps out there with better transparency and customer support. Save your money and avoid the frustration.
Hello!
We’re really sorry to hear about your experience. We strive to be as transparent as possible with all our offerings, and we regret that you feel misled. Please note that all additional features can only be added to your plan after you intentionally choose them. We’re sorry if this wasn’t clear or if it wasn’t your intention to add them.
Regarding your refund, we want to ensure that all issues are handled fairly and according to our policies. Please reach out to us directly at support@madmuscles.com, and we’ll gladly review your case and find the best resolution.
We truly appreciate your feedback and hope to make things right.
Whether you're just starting or looking to amp up your routine, MadMuscle provides a variety of workouts that cater to all levels. I've built more muscle in the last couple of months than I ever thought possible!
Thank you for your feedback! We’re so glad that MadMuscle is helping you build muscle and take your fitness to the next level. Keep up the great work!
I particularly liked the ease of subscribing without hidden conditions. MadMuscle is a fantastic tool that has really enhanced my fitness journey. The subscription process was straightforward; I opted in willingly without any surprises.
Thank you for your kind words! We're delighted to hear that you found the subscription process clear and hassle-free. It’s great to know that MadMuscles has been a valuable tool in your fitness journey. Keep up the amazing work! 💪
Mad muscles even make it difficult to write a review on their web, and try prevent you writing negativly on other platforms! I was stung with a £90 fee after around a year of not using (actually only briefly using) the app. No correspondence during this period. Customer service is poor with no support to rectify my issue.
Hello Aaron,
We’re truly sorry to hear about your experience, and we can understand your frustration. We strive to maintain transparency and clear communication, especially regarding subscriptions and charges.
We never intend to make it difficult for users to provide feedback, and we appreciate you sharing yours. We want to make sure that you are taken care of and resolve any issues you may have. Please reach out to us at support@madmuscles.com, and we will be happy to review your account and assist with a resolution.
Kind regards,
Mad Muscles Team
SCAM!
Do not download the program, it is a scam from start to finish, you will be charged 2-3 times without your knowledge or permission. Do not write down your card
Hello Tabriz!
We appreciate you sharing your feedback about the situation.
Please note that our service isn't connected to any scam tactics. All payments are approved by the customers during the checkout.
As we see, you have already contacted our Support Team regarding your case, who has provided the available solution. If there is anything else we can do for you, please contact us back at support@madmuscles.com. We'll be happy to help!
Mad Muscles provides clear guidance and motivation for anyone looking to improve their physique. I've seen amazing results and enjoy the process so much!
Thank you for your review. We are glad to hear that you enjoy your process a lot! 🤗
I've seen real progress in muscle gain and fat loss thanks to the structured programs in Mad Muscles. It's genuinely a game changer for my fitness regime!
Thank you for your review! That’s amazing progress! It’s great to hear that Mad Muscles has been a game changer for your fitness journey.
Working out from home with Mad Muscles has been a blessing, especially with my busy schedule. The flexibility and effectiveness make it easy to stay on track!
We’re so happy to hear that Mad Muscles fits into your busy schedule and helps you stay on track! Flexibility is key, and we love that you’re making the most of your home workouts. Keep up the great work—we’re cheering you on! 💪
🏋️ ♂️ 11 unique training programs available in the app:
– Strength Training
– Calisthenics
– Tai Chi
– Chair Workout Challenge
– No Alcohol Challenge
– Simple Workouts for Seniors
– Simple Workouts for Young Adults
– Indoor Walking
– HIIT (High-Intensity Interval Training)
– Chair Yoga
🍽️ Plus, powerful extra features:
– Personalized workout plans based on your goals, fitness level, available equipment, and daily schedule
– Nutrition plans crafted by certified nutritionists — with flexible and easy-to-follow meals
– Weight & progress tracking to stay accountable
– Device sync + option to get the MadBand fitness tracker
– Coach consultations (with 1-on-1 programs coming soon!)
– Lifestyle challenges (like 21 Days Sugar-Free, Run Challenge)
– Educational guides on sleep, supplements, energy & more
📈 Why users trust Mad Muscles:
– ✅ Transparent pricing, no hidden fees, and easy subscription control
– ✅ Real user success stories and proven results
– ✅ Featured as the #1 most downloaded fitness app on Google Play in 2024
– ✅ Thousands of ⭐️⭐️⭐️⭐️⭐️ verified reviews across app platforms
– ✅ Strong reputation for support, personalization, and motivation
🧘 Whether you train at home or in the gym, Mad Muscles adjusts to your lifestyle and helps you unlock your potential — physically and mentally.
🔥 Join the community at madmuscles. Com and start building a stronger, healthier you — with expert guidance, real progress, and a fitness plan you’ll actually stick to.
- Visit Website
- Nicosia, Strovolos, Cyprus
- Edit business info
Business History
🏋️ ♂️ From Startup to Global Movement
What began as a small initiative by a team of fitness enthusiasts and tech innovators quickly evolved into one of the most downloaded fitness apps in the world. With a science-backed approach and deep personalization, Mad Muscles has helped users across the globe unlock their strength — physically and mentally.
Since its launch, Mad Muscles has proudly achieved:
• 💪 100,000+ biceps transformed
• 🔥 4.5+ million workouts completed
• 🍽️ 64+ million calories burned by users
• 🏆 #1 most downloaded fitness app on Google Play in 2024
These milestones reflect not only growth, but trust — from users who continue to choose Mad Muscles as their go-to platform for health and transformation.
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💡 How It Works
Mad Muscles acts as your digital personal trainer. It provides tailored workout plans, expert-developed meal programs, and a motivational environment that helps people stay consistent and achieve real results. Everything starts with a detailed onboarding quiz to understand your body, goals, lifestyle, and available equipment. Based on this, the app builds your ideal fitness plan — and adapts as you grow stronger.
✅ Core workout formats available in-app:
• Strength Training
• Calisthenics
• Tai Chi
• HIIT
• Indoor Walking
• Chair Workouts & Chair Yoga
• Specialized programs for seniors and young adults
• Lifestyle challenges like No Alcohol and Run Challenge
🥗 Nutrition is also key: Mad Muscles includes a fully personalized meal plan created by certified nutritionists, featuring recipes based on dietary preferences and fitness goals.
📊 Additional Features:
• Weight & progress tracking
• Device syncing + MadBand fitness tracker integration
• Expert guides (Sleep, Supplements, Sex Drive Tips)
• In-app support and coach communication (with 1-on-1 coaching coming soon)
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👥 Mad Muscles Honest Review - Real Results, Real People
Behind every feature and number is a growing global community of users who share their fitness journeys through verified reviews, success stories, and social media. From beginners taking their first steps to athletes refining their form, Mad Muscles has become more than just an app — it’s a lifestyle companion.
Mad Muscles is committed to full transparency, secure payments (via Stripe, PayPal, Apple Pay, Google Pay), and GDPR-compliant data protection. With thousands of ⭐️⭐️⭐️⭐️⭐️ reviews and high user retention, the app stands out for its honesty, motivation-based approach, and real, measurable progress.
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🧭 Our Vision
At Mad Muscles, we believe that fitness should be clear, empowering, and built around you. That’s why we’re constantly improving the app, adding new features, and listening to user feedback to make sure we stay the most flexible and reliable fitness companion on the market.
Join us and become part of a movement that celebrates strength, discipline, and lasting transformation — one rep, one meal, one day at a time.
🌍 Visit us at madmuscles. Com
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brandon,
We’re really sorry to hear about your experience and completely understand your frustration. Please know that we strive to provide a transparent and fair service. Refunds are processed based on the terms outlined before registration, and we make sure all charges are clear to customers before completing any purchase.
If you have any further concerns, we’d be happy to assist directly at support@madmuscles.com.
We’re truly sorry we couldn’t meet your expectations this time, but we’re here to help if you’d like to discuss further. Thank you for your feedback!