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Mobile Fun

How would you rate Mobile Fun?
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Ireland
1 review
1 helpful vote
Follow Dean F.
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Dreadful.

Screen protector was defective, this company didn't want to know. Sent lots of cut and paste emails in response to my requests. Paid for return before they told me item was not eligible (?!)

So, poor item, would not refund and then found out item was cheaper on Amazon and E Bay!

Absolutely Terrible and shame I could not give negative 5 stars!

Date of experience: August 18, 2021
GB
1 review
5 helpful votes
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No delivery
April 20, 2020

Purchased a case for my Samsung s20 over 5 weeks ago and these doughnuts still have not refunded me and have lied about sending the product out, this company is even more stupid for not using a tracking service to find out where the product has gone. Don't use them as you have better luck using a seller on eBay. Have warned others about this joke of a firm. There customer service is the biggest joke as it take them over 48 hours to reply to a email as there most probably learning how to reply in English due to there stupidity.

Date of experience: April 20, 2020
GB
1 review
0 helpful votes
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A waste of time
August 15, 2024

It's impossible to order, you get an 'access forbidden' message when you try to check out. They may have gone out of business...

Date of experience: August 15, 2024
Canada
1 review
3 helpful votes
Follow Tony L.
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After placing an order for an item from this merchant, I received an order confirmation with the correct item. I then received a shipping confirmation but it was for the wrong item. I contacted them to point out their error showing the discrepancy between item ordered and item shipped.
They said it was too late to change the order and it would be up to me to take steps to return the order and start over again.
This is unacceptable as it was their error, not mine and they should take steps to ship out the item they confirmed that I originally ordered.

Date of experience: May 10, 2020
GB
1 review
0 helpful votes
Follow B N.
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Ordered a mobile phone cover for a new phone.
Good quality product at a reasonable price
Arrived promptly.

I would use their services again and recommend them to anyone else.

I wish I was as satisfied with the new Motorola phone the cover was for.

Phone cover good - phone bad

Date of experience: July 26, 2018
GB
1 review
3 helpful votes
Follow Richard S.
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S10e phone case
December 22, 2019

Ordered a phone case for an s10e. Never recieved it. Ordered an s10+ case and got that fine. Tried emailing twice now and have never had an email back but always email me daily about there offers they have. Tried calling but I cant get through. Then after a certain time it just cuts you off. I'm so frustrated. It's literally impossible to get through.

Date of experience: December 22, 2019
GB
1 review
1 helpful vote
Follow Kevin Y.
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DO NOT BUY FROM THIS COMPANY!
November 2, 2021

DO NOT BUY FROM THIS COMPANY! I bought and installed a screen protector advertised as suitable for Pixel 6 Pro, only to find out that it made the ultrasonic under-screen fingerprint sensor on the phone stop working! They advertise this protector as suitable for Pixel 6 Pro but obviously this is not the case. The vendor's refund policy does not allow screen protector to be returned and refunded. So I am now left £20 out of pocket. When I left a comment on their website to complain and to warn other potential customers, my comment simply got deleted by the company 5 minutes later. No effort was made by the company to contact me to resolve the problem. This is totally dishonest and is technically a SCAM! I will be reporting this company to the Consumer Ombudsman.

Date of experience: November 2, 2021
New York
1 review
1 helpful vote
Follow Sandy B.
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According to their website they will respond to an email withing 1 to 2 days. It has been weeks and 3 emails and I have yet to receive a response. I ordered a Belkin wireless charger, but the plug they sent with the charger I can use in England not the United States where I reside. I have asked if I should return the plug, or whole item or if they will send me the correct plug but I get no response. WARNING: Do not order from this company they are not responsive when an issue arises!

Date of experience: August 29, 2023
GB
4 reviews
4 helpful votes
Follow craig c.
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I will never use them again, they took my money for a reserved order a week later but then said the item had sold out, have asked twice for a full refund and they reply saying pick an alternative or call an 0844 number that I will get charged for, NO way will I call it just so they make extra on the phone call. Have opened dispute with Paypal and still awaiting there reply.
Bottom line is they will not get my trade again and think twice before using them.

Date of experience: January 13, 2014
GB
1 review
5 helpful votes
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Screen Protectors
March 15, 2017

Bought two screen protectors paid through PayPal and sent to my nearest Boots for pick up! Boots did not receive the items and so e-mailed mobile fun and if you read the other reviews here it's true. If there's a problem no replacements and no refunds! And zero customer service!

Date of experience: March 15, 2017

Overview

Mobile Fun has a rating of 2.5 stars from 173 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mobile Fun most frequently mention and customer service. Mobile Fun ranks 3rd among Ringtones sites.

service
50
value
51
shipping
49
returns
20
quality
51