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MusicStackReviews 47

4.3
How would you rate MusicStack?
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MusicStack Reviews Summary

MusicStack has a rating of 4.3 stars from 47 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MusicStack most frequently mention and great place. MusicStack ranks 12th among Music sites.

service
3
value
3
shipping
3
returns
3
quality
3
Idaho
1 review
0 helpful votes
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I've purchased dozens of records online and never had a problem until now. It clearly shipped out damaged. Dave from Music Stack offered his condolences and hoped the seller would reach out to me. Gee thanks "Dave". The seller "I can refund $3.00 if that helps". Well no, because the record cost me 5 times that. There is no way this record shipped out undetected. Side one has DENTS in the vinyl! Good luck if you have a problem. BUYER BEWARE!

Date of experience: April 30, 2021
David S. — MusicStack Rep
over a year old

Unfortunately, this seller had someone filling in for him and the guy messed up sent out a less than perfect order. The seller did a lame job of trying to make it right. I advised the buyer to go to paypal to get a full refund but for some reason he didn't want to do that to solve the issue. We have over 1,200 sellers on our platform and once in a while they do screw up. It is best to read each sellers feedback profile and view their seller stats to know what kind of seller you are dealing with. Most are excellent, but there are a few sellers who don't provide the best customer service (case in point). But know in the end PayPal will have you covered if you don't receive what you ordered or if it is not in the condition you expect.

California
1 review
0 helpful votes
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Mistaken Listing
March 4, 2021

Bought what I thought would be a vinyl and it came as a CD, no customer service. I would recommend looking for records elsewhere

Date of experience: March 4, 2021
David S. — MusicStack Rep
over a year old

It appears you ordered a CD, and not vinyl from our site, so that is why a CD showed up. We provide customer service is usually in minutes (not hours) if you contact us through our website or email. Sadly, this is the first I'm hearing from you about an issue with your order.

Italy
2 reviews
0 helpful votes
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So far so how
September 26, 2020

Cannot determine it in some exact manner, the app is working well enough, I would not say excellent, the process delays are to often, that is why only 3 stars. If they will fix it I will consider it once again

Date of experience: September 24, 2020
David S. — MusicStack Rep
over a year old

If you wish to see how fast or slow a seller is on our platform please look at the seller's statistics (and Star rating). We track how quickly a seller responds to you after your order is placed and also how quickly they dispatch your order. This information is great for knowing what kind of service you will receive from a seller before you order from them.

Nebraska
1 review
0 helpful votes
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I'm old, but remember some wonderful songs from the 70's that the artists have been lost in time. I track down who did the songs and MusicStack does the rest. They find the album, the digitize it with amazing quality, and send both album and CD's to your house. My memories are restored! Thanks MusicTrack for such a great service!

Date of experience: April 30, 2020
David S. — MusicStack Rep
over a year old

Glad you found our service!

Arizona
1 review
0 helpful votes
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One Of The Best Out There
December 27, 2019

We've been selling on MusicStack for over 10 years and it's a great place to sell vinyl record albums, CD's and cassettes. Dave Stack, the owner, had made inventory management a key to the success of the web site. He also takes a hands-on approach, and has come up with an easy to navigate platform that makes buyers and sellers quite happy.

Date of experience: December 26, 2019
David S. — MusicStack Rep
over a year old

Thanks for being such a great seller on our platform. MusicStack is lucky to have you as you provide great customer service and make sure all your customers are happy.

Greece
1 review
0 helpful votes
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An oasis in today's impersonal marketplaces, musicstack places its personalized service as top priority.

Also, an unsurpassed automated shipping policy tool is of major help when it comes to selling from the certain site.

Recommended!

Date of experience: December 20, 2019
David S. — MusicStack Rep
over a year old

Glad you like our service! Thanks.

Texas
1 review
0 helpful votes
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Musicstack
December 17, 2019

I've been selling on Musicstack for over 10 years and it's a great place to sell records and cds. Dave takes a hands on approach, and has come up with a great platform that anyone who sells there is happy. I know I am.

Date of experience: December 17, 2019
David S. — MusicStack Rep
over a year old

Thank you for the nice review Randall. MusicStack is lucky to have you as a seller on our platform.

Georgia
1 review
0 helpful votes
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MusicStack is a site for independent sellers to list CDs, 45s, LPs, and other formats of recorded music for sale. Many sellers list more items on MusicStack than on other sites and/or items they do not list anywhere else. In addition, the rating system which evaluates sellers on MusicStack is much better than the ratings found elsewhere. It considers such issues as did the seller list items for sale that were unavailable? Did the seller respond quickly to those wanting to make a purchase? Was the item as received in the same condition as it was described in the listing?

Date of experience: November 23, 2019
David S. — MusicStack Rep
over a year old

Thanks for the review.

Pennsylvania
1 review
0 helpful votes
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I've been buying on musicstack for at least 14 years, As a dealer, i buy a lot of music. The dealers are trustworthy & my transactions have been smooth. Dave, the owner, is a good guy who takes care of business. Do not hesitate to buy on this website.

Date of experience: November 22, 2019
David S. — MusicStack Rep
over a year old

Thanks for all your kind words! MusicStack is lucky to have you as a seller on our platform. Keep up your great work!

Kansas
1 review
0 helpful votes
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I purchased an old 1981 album from MusicStack and it was in superb condition and the CD that was made for me sounds excellent. They kept me informed of the shipping and it arrived properly protected and arrived sooner than I expected.
Thank you so Much, Dave and MusicStack.
I look forward to doing business with you in the future.
Fantastic Job!

Date of experience: November 22, 2019
David S. — MusicStack Rep
over a year old

So happy we could help you find that lost treasure John!
Thanks for the great feedback and for continue to use my site.

GB
1 review
0 helpful votes
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I often use this site when I want specific unique items which I generally can't find after hours of trawling elsewhere. If you can't find it, then a nice touch is you can leave a request to let you know immediately it is listed again (has worked for me many times).

Date of experience: November 21, 2019
David S. — MusicStack Rep
over a year old

Glad to hear we have been helping you find what you have been looking for. Our Search Agent program that you describe is quite nice. An email appears in your inbox when one our many sellers list the item you are looking for. Thanks for continuing to use MusicStack and for the kind review.

Colorado
1 review
0 helpful votes
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I've been selling on MusicStack for over 9 years and find it to be a real community of record collectors. Prices are very fair when compared to other vinyl sites and all of the sellers I've encountered have been professional and friendly. Dave Stack is the most attentive site administrator and very personable! I highly recommend this site for sellers and buyers!

Date of experience: November 20, 2019
David S. — MusicStack Rep
over a year old

Thanks for the kind words Thomas. You have been a fantastic seller with us for a long time. Having such excellent sellers like you is what makes the MusicStack selling platform so good. Keep up the great work!

India
1 review
0 helpful votes
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I'm from India and using 'Musicstack' for collecting vinyl records, CDs etc since 2011. I must say it's a phenomenal platform for music lovers. In all these years, there was not even a single problem with my orders. Sitting in India, collecting vinyls from all over the world, excellent vinyls at reasonable prices - all this without any hassle - Musicstack has made this impossible task smooth as cakewalk. May God bless Musicstack. Heartfelt love & wishes to you guys!

Date of experience: November 19, 2019
David S. — MusicStack Rep
over a year old

So glad to know you have had nothing but great transactions on MusicStack. Appreciate the review.

Italy
1 review
1 helpful vote
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Excellent!
November 16, 2019

All in all very good. Friendly, honest and reliable sellers. Better prices than on other used media platforms. Very easy to navigate.
Frank McVities

Date of experience: November 15, 2019
David S. — MusicStack Rep
over a year old

Happy to hear you like MusicStack. Thank you for taking the time to leave me such a positive review.

Florida
1 review
1 helpful vote
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Praise
November 15, 2019

Excellent site, it's the only place i sell my records, would highly recommend it, Dave is great, takes care of any questions I have.
Thanks Dave
Bill

Date of experience: November 14, 2019
David S. — MusicStack Rep
over a year old

Thanks for the great review Bill! You have been a great seller on our platform as well.

North Carolina
1 review
2 helpful votes
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Music Marketplace
November 15, 2019

I am a Musicstack seller, Silverball Records. A great source to locate all your vinyl records. A++++++ Service.

Date of experience: November 14, 2019
David S. — MusicStack Rep
over a year old

Thanks for being such a great seller on our platform for so long (over 17 years!)

GB
1 review
1 helpful vote
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Some of the reviews here relate to sellers on the platform, as a seller I find the owners very helpful and responsive, as a buyer I have personally only ever had positive experiences

Date of experience: November 14, 2019
David S. — MusicStack Rep
over a year old

So glad to hear you have had only good transactions! Should anything ever go not as planned I'm here to help make sure things turn out positive for you.

Virginia
2 reviews
1 helpful vote
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SIMPLY THE BEST
November 13, 2019

As a seller and a buyer, MusicStack is a gem. The owner is terrific to work with and the sellers are interested and care about music and you can pretty much find anything on the site.

Date of experience: November 12, 2019
David S. — MusicStack Rep
over a year old

Thanks for the kind words!

GB
1 review
1 helpful vote
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Everything that I bought was as described and shipped quickly! Better than a lot of sites that offer records and cds for sale!

Date of experience: November 12, 2019
David S. — MusicStack Rep
over a year old

I appreciate you using our marketplace over other sites. Thanks for the kind review.

Canada
1 review
1 helpful vote
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I have used this site both as a buyer for many years and can highly recommend it from both viewpoints. Good to see a family run business avoid the Corporate plague!

Date of experience: November 12, 2019
David S. — MusicStack Rep
over a year old

A sale on MusicStack is a sale not in the pockets of Ebay or Amazon! Thanks for supporting MusicStack's independent platform for so many years.

From the business

We specialize in helping you buy rare vinyl records, hard to find LPs and out-of-print CDs.


musicstack.com
Founded in 1997
Cleveland, Ohio, United States