NamasteticsReviews 146

I purchased items and was charged $147 but my order never arrived. I've reached out 5 times via email on their page and sent a direct email with my receipt and order number but I have not received anything. They haven't even had the courtesy of responding to give an update. They just took my money. Beware of this clothing company and site.

They took back the clothes and kept my money. They didn't reply to my emails. I had to do a chargeback with my credit card to get my money back.

Just don't buy. They are not trustworthy at the most basic level.

I bought $200 worth of clothing and the leggings were see through in the knees and butt; a top was defective due to the hand covers being cut incorrectly. I attempted to resolve this by emailing the company as directed and they didn't reply. It's been 3 weeks and multiple follow ups with no acknowledgement so now I have to dispute the charge with my credit card company for false advertising. Scammy company, avoid it.

Was really looking forward for my products to arrive. Went to pick them up from the post office and was surprised when I had to pay $13 before I could receive my products, although the website stated at check out that shipping was free with the amount I spent.

Although the name says "Nama Toronto", be advised that all prices are in USD and that products ship from the US. If you are buying from within Canada, BE AWARE that you will be paying MORE than the prices that are listed and will likely have to pay additional shipping fees when receiving your parcels.

The quality of the clothes are decent and there are some cute and unique styles on the website - however just be aware that you will be paying more if you are ordering to Canada, and I don't think the price I ended up paying was worth it for me :(

Customer service was helpful, however I will not personally be shopping there again.

I bought a few items for my wife. Customer service is poor and exchange policy is awful. Never again.

They are potentially the worst site when it comes to returns! They have all their items on sale just over 30% and conveniently have a return policy where items over 30% off cant be returned! In addition the pictures on their site don't match the color of the items you receive! Alot of other better options out there! AVOID!

I ordered five items. One of the items I ordered in two sizes, so I wanted to return the one that didn't fit. So, I received an email ASKING IF I DIDT WANT TO EXCHANGE FOR SOMETHING ELSE. So I kindly responded no thank you, that I had ordered two, and also kept four others. Two weeks later received an email that the item was worn and they will only give me store credit. COMPLETE ****! It was NOT worn! Worst online experience I've ever had! STAY AWAY! (Sitejabber was unable to process my screenshot for proof)

Terrible material, awkwardly shaped not ideal for anyone's actual body shape. I'm not a stick but I'm not thick either and these were the most awkward fit of bottoms I've ever tried on in my life! And I can only exchange so I tried a different type and had the same issues. I came down with a cold and couldn't return in time to see about the tops so now I'm stuck with bottoms that no one can wear out of the house. They outline the crotch area -____-

I had ordered a shirt and yoga pants, which took almost two months to come. Once they did it was too hot to wear the pants so I put them away. Today I put them on for the first time only to find the inside seam on the leg was not even sewn together. They are way overpriced and of low quality. Do not waste your money...

Ordered 3 t-shirts in May. When they did not arrive, I began emailing customer service with very little success. In July, 2 of the 3 shirts showed up. I asked for the third. They insisted a take pictures of the shirts I received before they would look into the third shirt. I complied. They said they'd send me the third shirt. I wanted a refund, they refused. Still have not received the shirt as of Sept 1. Latest response indicates they are out of the shirts and it will be delayed again. Demanding a refund, but they are not responding.

Ended up taking a risk and paying about $75 CAD for one pair of genie pants. I hadn't seen the reviews here until it was too late. They took over a month to get here which I attributed to covid and the borders being closed. Whatever, that's fine.
The pants got here and they are constructed so poorly I probably won't wear them out of the house. The seams pucker in such weird and obvious places and the material is almost see through. Like someone else said, they also claim to be made in the US but the inside of the pants clearly say made in China. Namastetics have deleted my comments on instagram and my reviews on their website. I'm mad that I wasted my money and will think again before I buy from an instagram ad.

I ordered a pair of pants that cost 100 CAD I wore them once and the lining had torn and there were two holes on my butt!
They made me pay for shipping to send back the pants (Cost me 40 CAD) in order to get a refund for the pants. They gave me 25% off hoping I would repurchase their cheap material, and gave me no refund on the shipping fee. Which I dont understand why I needed to pay when I sent them pictures.

Great design but horrible customer appreciation and quality.

I placed an order for 5 tshirts. When I hadn't gotten a shipping confirmation after 3 weeks, I emailed Customer Service but got no response. I then called and was told it might be another 2 weeks. I explained that I would be leaving the country for an extended time and asked to cancel the order. They refused to cancel and eventually sent the order, which I had to have a neighbor pick up and return. Disputing with credit card company and now they keep sending me emails asking me to lift the dispute because "they sent the items." This is some of the worst service I have received in retail.