NameHeroReviews 577

It's a shame that after being a reseller customer of Name Hero for almost 4 years, now they took the one-way decision to migrate my account WITHOUT MY CONSENT. Now all my clients are offline with no website nor emails. For 3 days I have been communicating with support and I already did what they ask with no success. At first they say "No further action needed from your end. It may take up to 24 hours to propagate the DNS zone changes all over the internet. Please allow some time and then check." Now they say "...it can take up to 72 hours." How long should I wait? My customers cannot wait much longer.

We have been with namehero since 2017, great service, untill now… Its been a week full of downtime and issues and their response is terrible and still nothing is fixed

This service has been nothing but a disappointment from day one. Their customer service is NOT 24/7, so when your site goes down (and it will a lot), you are out of luck. They are right at 5x the cost of their competitors (reseller hosting, and compare for yourself. Lastly, my Siteground sites are much faster than Namehero.

I bought Host and domain on their website, at the last step when I was going to pay, I got an error message that I have to start over, while they withdrew the money from my bank account, without registering any Host and domain. After they contacted and they manually added the Host and the domain to me. They put the domain on the wrong name and they don't want to change the name for me now. They have made the mistake themselves, but they do not own up to the mistake.
I do not recommend NameHero at all, do not buy any of them at all.

I have had a terrible experience working with NameHero - They owe me over $1000 and keep making excuses as to why they can not refund me.

I am definitely not going to leave this matter here and they will bare the consequences coming their way.

Starting legal action against this company - do yourself a favour and look for an alternative, more ethical hosting company to work with and avoid a bad situation by working with NameHero.

Avoid at all cost!

For the performance and less learning curve to use WebHosting, it easy for me to use and recommend to my friend.

Thank you.

I like how it has a lot of features and a lot of different built in themes. I dont like how the customization is awkward on the website screen and has a lot of bugs you must work around.

Everything seems straight forward and it's easy to use. And it provide all the useful tools. I also like that they have an affordable rate.

I changed to namehero because the server response was too slow with hostgator. My web page loads faster now. It is true that the change has not be awesome but it has been good enough.

Simple and fast for the domain and storage purchase. Just exploring for my future Experiences. Thank you.

NameHero has been a wonderful host since day one. Their support team is so incredibly helpful to newbies when learning their system. They step in with recommendations when needed. My overall experience has been great, and the LiteSpeed servers are amazingly fast as well, helping out with so much. Highly recommended after going through a handful of other competitors first. I've been through hosting with lots of competitors, including GoDaddy, HostMonster, HostGator, Siteground, and IONOS.

Happy it was a breeze without difficult inputs. I did not need advance talent to be able to process the order.

This incompetent, criminally slow company should be broken apart and everyone fired. They didn't provide the services purchased, made excuses as to why THEIR OWN products don't work with each other and then just gave excuses as to why they weren't issuing a refund AFTER I closed my account account. THEN, they disputed the refund with my bank when I disputed the charge!

Needed to move Domain name from GoDaddy.com to Namehero per client request! Great Job as Always! Thank You!