Overview
NoNickel has a rating of 4.2 stars from 1,003 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NoNickel most frequently mention and customer service. NoNickel ranks 28th among Earrings sites.
Instant Feedback
I am restoring the bright work on a 1917 Cadillac that should be nickel plated. I was having difficulty determining what parts were later chrome plated and what others are nickel plated. Your product has allow me to quickly test for either.
It's just what I had wanted, I'm really enjoying my new belt. Thank you
Refused 2 honor exchange (they sent the wrong belt). Owner said he must prioritize current, and not new customers. WOW? Lost a new customer!
UPDATE TO NONICKLES RESPONSE.
That is NOT how it happened and stop implying I'm non-cooperative and entitled. The MAIN issue is NoNickle wanted me to pay return shipping for their error (they shipped the incorrect belt and the leather quality was poor). I specifically told them I would pay the difference between the incorrect belt and the higher belt.
ISSUE We ordered two belts: a Deep River Black for my son ($39.99) and a Smoky Mountain Distressed for myself ($44.99). NoNickle sent the wrong color for my son.
UPON RECEIPT
- The belts felt wet.
- Son's belt was the incorrect color. NoNickle's error.
- The leather quality was low; it was soft and easily marked/cracked with any slight bend. The buckle would have indented the belt with one use.
- We didn't try them on to avoid voiding a warranty and repackaged them for return.
NONICKLES RESOLUTION:
We decided to exchange one belt for a better-quality Titanium belt ($99), and I agreed to pay the difference. Never did I say I wanted an even exchange.
Lea (the owner) stated I had to pay for return shipping, but since it was their error and considering the poor quality, I expected NoNickle to cover return shipping.
After agreeing on the exchange belt, via email, Lea's husband immediately called me and said HE wouldn't honor the exchange, stating they 'needed to prioritize current customers, and not new ones'. Full Stop.
I found NoNickel when searching for a belt that would not set off airport metal detectors and it has worked as advertised. I'm looking forward to seeing how it holds up as I'll be wearing it a lot!
I didn't know anything about the nickel allergy. Until my wife said looks like you are allergic to nickel and I looked at her confused and she explained so I looked around and found your belt and two weeks later no rash no itching and I'm embarrassed it was that easy!
Great quality and arrived in a timely matter. The tools on website were very helpful as I picked the color and correct size for me
Stop with the review requests after I have answered multiple times. You keep flooding my e-mail with requests for delivery confirmation and review requests. I have answered already. I'm without power following Hurricane Helene and you continue to annoy me with repeated begging for things I have already supplied.
Great products but too many annoying requests for reviews from multiple associates.
Indeed, this is the first pair of earrings I've been able to wear in a long time. Even sites that advertise as hypoallergenic. I have been able to keep these in for multiple days now, and they look super sparkly and cute. They are comfortable and my ears are not itchy. Score!
The buckle on the belt I had purchased bent after regular use. I notified the company and sent them photos. The No Nickel brand name was stamped on the back of the buckle. Michael Dow replied to me "you can gently bend the pin back in place. Our buckles are made without nickel so customers like you can live a rash free life. Nickel is used because it is STRONG and cheap. Buckles made without nickel are softer and prone to what. Just gently bend it back." This was unacceptable and Michael refused to provide me a refund because there are "no refunds for used belts." I would not recommend this company or their buckles.
Dang i love those. My trusty ol' fella, who was holding my pants for years just got ripped by my dog, so i started to search for a good and strong replacement. So i cheked here and was kinda surprised by marking "no nickel". It's kinda important considering my dog love for leather belts and buckles.
Long story short, i choose i ordered. It got delivered in time and it's my stage to shine! Thanks!
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- Huntersville, NC, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hmmm...your version is different than ours.
WE did send the wrong belt and immediately tried to fix it, however, you started changing the belt that you originally ordered. Not a problem, this happens and we’d prefer you get the belt you’d like. If the belt was within the same price range, we would have shipped it out with return postage on the wrong belt the same day you contacted us.
You decided on a belt that was nearly three times as expensive. That was fine, and we explained how we would handle it. We sent you a link to pay for the new belt ($115) and told you we would refund your original ordered belt when you shipped it back with the postage we sent – no money out of your pocket for the return. This was unacceptable to you. You wanted the $115 belt sent as the exchange, not the $38.25 belt you paid for. We cannot honor an exchange that’s not even close to being what you paid for it originally.
We spent a week and 14 emails trying to get this corrected for you.
Please use the postage we sent to return the incorrectly shipped belt. We will refund it when it arrives.